Staverton House

51a Staverton, Trowbridge BA14 6NX
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9.9 25 Reviews
  • Staverton House, Trowbridge
Staverton House is a specialist designed luxury care home for people with dementia and related illnesses.

Staverton House is part of Fidelia Care Ltd.

Staverton House has been built to the highest standards. Colour and visual prompts are used to enable residents to retain their independence, and regain a sense of achievement.

The home is situated between Bradford-on-Avon, Trowbridge and Melksham but with the usual village amenities close at hand.

All bedrooms are generously proportioned single rooms with en-suite shower rooms and all have TV, telephone and data points. There is a dedicated activities co-ordinator and regular outings, crafts and music. With only 20 residents, every aspect of a resident's life will be seen as a positive experience, however small the achievement. Self-esteem and independence are essential to the well being of the residents.

There is a secure garden which has been designed with many thought provoking features including a wild garden, wandering paths, fruit trees and a safe water feature.

Staff are highly experienced and motivated, with emphasis on recruitment, retention and staff development. All staff are trained to nationally recognised standards.

Visitors are welcome at any time.

Pets are welcome.

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Care Provided by Staverton House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that specialises only in residents living with advanced/complex dementia and residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Fidelia Healthcare Ltd
  • Person in charge
  • Claire Sweeney (Registered Manager)
  • Admission Criteria
    • Secure Unit Residents from the age of 60
    • Ages 60+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (20)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2012
    • Number of floors: 2

Funding & Fees Guide for Staverton House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,730 – £1,778

  • All potential clients are individually assessed prior to admission.
  • (these prices are only a guideline, please contact Staverton House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Any time


  • Parking

  • Parking on site


Staverton House Reviews (25)

Total of 25, showing 21-25
9.9

Staverton House has a Review Score of 9.9 (9.856) out of 10, based on 10 reviews in the last 2 years. Over all time Staverton House has 25 reviews.

Overall Experience

  • 21
  • 4
  • 0
  • 0
  • 0

Date Published

25
1
1
10
15

Review from George B (Husband of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care.
Excellent staff and very caring.

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Review from D P (Partner of Resident) published on 1 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner and I have been together for over forty years. The last two and a half years she has been in care I have seen her every other day, the first home, which was a really nice home, but some way from Trowbridge, so we had her transferred to this home. Med sized home, very warm and friendly home,
she settled in very quickly. Her room nice size, also a good garden. Staverton House is one of the best in Trowbridge and she is very happy there.

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Review from Susan W (Wife of Resident) published on 14 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not wish for a better place for my husband, it is spotless in every way. Good food and wonderful carers that I can call day or night. They all speak so lovingly to my husband. The social entertainment to stimulate them is wonderful. Top marks for all. Well done Staverton House.

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Review from Jo H (Niece of Resident) published on 20 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my aunt into Staverton House 1 year ago. The Manager of the home welcomed us, gave us a guided tour, and made us feel very happy with the home. My aunt's dementia has improved immensely. At one time she would not leave her room at the old home. Now she interacts with others in the lounge, is
taking her medication, and her general health has improved.
The staff cannot do enough for both the residents and the relatives, who are welcome at any time of the day. They have just held a fete at the home which raised money to treat the residents. If my aunt needs anything, or there are health issues, the management team are straight on the phone. They update us regularly, and also include us in events should we wish to attend.
My aunt has a lovely room with an en-suite upstairs, and it is always kept very very clean and tidy. The staff use aprons on the residents to prevent food spill ages, and monitor their well-being constantly.

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Review from Glen R (Son of Resident) published on 11 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving my mother into Staverton House I have been very impressed with the facilities and staff. What has impressed me most has been the time and attention the staff have given me - as in I feel they have educated me and seen to my needs and they constantly keep me up to date with my mothers status.
As I sign in they always take the time to inform me of my mums present status i.e. whether she has bathed, eaten or her present state of mind.

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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Staverton House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.856 for Staverton House is calculated as follows: ( (103 Excellents x 5) + (13 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 118 Ratings = 4.856

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Staverton House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Claire

Claire Sweeney

Job Title: Registered Manager

Joined: 2018

Claire has been the Registered Manager at Staverton House since 2018. Claire has worked in care for 17 years and started her career as a Domiciliary Carer. She worked her way up to a Registered Manager in another care home in 2016. Claire has a Level 5 in Leadership and Management in Health & Social Care.


Claire is also a mental health first-aider for Staverton House.


Neil

Neil Harden

Job Title: Deputy Manager

Joined: 2021

Member of the Armed forces for 26.5 Years leaving in 2017.


I then moved into the care sector in the same year as a support worker working with young adults with Autism, I then moved across to work with people who had a diagnosis of Dementia. I worked through the levels as a care assistant and Senior Care Assistant. I moved across to Fideliacare in September of 2021 as their Training Manager, I was then lucky enough to have been given the opportunity to step up as Deputy Manager and have been in post since February 2023.


Shelly

Shelly McLelland

Job Title: Ancillary Manager

Joined: 2007

Shelly has been the Ancillary Manager at Staverton House since it opened in 2007. She manages the catering team and also the housekeeping and laundry team.