Kingsmead Care Home

65 Prospect Place, Old Town, Swindon SN1 3LJ
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9.5 36 Reviews
  • Kingsmead Care Home, Swindon
Kingsmead is a purpose built care home, providing care for the frail elderly and mentally infirm elderly. The home is situated in a quiet residential area of Swindon and is easy reach of public transport, shops and amenities. There is also easy access to M4 motorway.

Accommodation is mainly single occupancy , although several are large enough for sharing companions. The majority are en-suite and they all have telephone and television points.

Kingsmead has TV lounges and a quiet sitting room. Separate dining rooms, where residents can join the company of others at meal times. A wide range of traditional home cooked food is served using fresh produce. Daily choices are available and special diets can be catered for.

The home is visited on a regular basis by an experienced hair stylist and a qualified chiropodist. A range of complementary therapies can also be arranged.

A varied programme of activities also takes place in the home.

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Care Provided by Kingsmead Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Rares Pop (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Kingsmead Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • Self-Funded Residential Dementia Care from £1,250
    • Self-Funded Nursing Care from £1,550
    • Self-Funded Nursing Dementia Care from £1,550
    • RESPITE Self-Funded Residential Care from £1,350
    • RESPITE Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Nursing Care from £1,600
    • RESPITE Self-Funded Nursing Dementia Care from £1,600
  • (these prices are only a guideline, please contact Kingsmead Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Wheelchair Access

Kingsmead Care Home Reviews (36)

Total of 36, showing 1-20
9.5

Kingsmead Care Home has a Review Score of 9.5 (9.525) out of 10, based on 9 reviews in the last 2 years. Over all time Kingsmead Care Home has 36 reviews.

Overall Experience

  • 24
  • 11
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Date Published

36
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27

Review from Gemma P (Granddaughter of Resident) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is lovely, clean and filled with amazing carers.
There's always has so much going on for the residents.
Everyone is always super helpful but I what stands out the most to me in the activities. There is always something for the residents to do, especially in the run up to Christmas they have
a whole selection of things to get up to.
Well done to the team.

Reply from Rares Pop, Home Manager at Kingsmead Care Home

Thank you for your review, we'll share your lovely comments with our team.


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Review from Jenny F (Friend of Resident) published on 6 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The activity staff here are absolutely wonderful. A total asset to this care home. Top marks to carers, so friendly and caring. The management team are very welcoming and happy to always answer any questions asked.

Reply from Rares Pop, Home Manager at Kingsmead Care Home

Thank you so much for taking the time to write such a lovely positive review.


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Review from John S (Brother-in-law of Resident) published on 6 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My late sister's husband (my brother-in-law) entered Kingsmead very reluctantly in April 2019 for a trial of two weeks to see if he liked it. After the first week, he asked when he could go home but at the end of the trial period with the help and attention he received from the staff he had settled.
So the next four years until his passing on April 27 2024 he was surrounded by residents and staff that made his final years a real joy so I cannot speak highly enough of the care and attention he received.

Reply from t, Home Manager at Kingsmead Care Home

Thank you for writing such a positive review, it is much appreciated. I will share your kind words with my amazing team.


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Review from L E (Daughter of Resident) published on 6 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found the care home to be friendly, helpful, and professional. My mother's care at the home is very good, and I have no complaints at all. The staff keep me up to date with my mother's health issues and she is very settled there.

Reply from Rares Pop, Home Manager at Kingsmead Care Home

Thank you so much for taking the time to write such a positive review. I will certainly share this with my amazing team. Your support as a family is always appreciated too, thank you.


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Review from Jess R (Granddaughter of Resident) published on 6 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Kingsmead were amazing from their manager down. They were aware of our previous bad experience with my grandfather's care at the hospital and wholeheartedly took on board our concerns with his condition. They provided amazing care and preserved his dignity throughout his time there. My
mum and I will be eternally grateful for them all as they supported us more than I think even they realised.

Reply from Rares Pop, Home Manager at Kingsmead Care Home

Thank you very much for your lovely feedback. It was our pleasure to be able to support your grandfather.


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Review from Louise L (Daughter of Resident) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always found staff very friendly and caring and Mum settled very quickly and never seemed distressed or in pain, despite her serious health conditions. The manager always had time to chat and was very approachable. Felt confident that Mum was in safe hands and needs were being met. Was only able to
visit sporadically so can't comment in detail on items such as food and activities. Room was large and area, but furnishings heavy and outdated. Overall, very happy with the care she received in last 6 months.

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Review from Neil T (Nephew of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So very impressed with the team at Kingsmead Care Home. They looked after my late father and now my Aunt. A real positive energy throughout the whole team and the management is very hands-on. The activities team work so hard to engage and entertain the residents. As a relative of a resident I have real
confidence knowing my Aunt is in great care. Thanks so much to the management, the activities team and all the nursing, care and supporting teams at the home, I can't thank you all enough and in awe of what you do. Thank you.

Reply from Rares Ciprian Pop, Home Manager at Kingsmead Care Home

Thank you so much, it's lovely to hear great feedback and that you are happy with the care provided.


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Review from L T (Relative of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wanted to recognise the management, activity team and all the staff at Kingsmead. They are very caring, engaging and supportive and really go the extra mile to look after their residents. Recently the team took my Aunt and other residents into the Town Gardens to celebrate Easter, just one example
of the care and consideration the whole team have for their residents. Thank you.

Reply from Rares Ciprian Pop, Home Manager at Kingsmead Care Home

Thank you very for you very much for your kind words.


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Review from David B (Brother of Resident) published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Kingsmead are always attentive and friendly. There is an energy in the air in the public areas which lifts the mood for visitors like me and for the residents, who seem always to be looking outwards and taking everything in. My sister is well looked after and is treated with great dignity.
The quality of the senior nursing staff is second to none and they communicate well.

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Review from Paula M (Daughter of Resident) published on 7 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident here at Kingsmead for a couple of months now. The staff are very friendly and professional and have a compassionate approach to his care. I am very grateful to the manager for persevering with my constant phone calls whilst I was looking for somewhere who could support
my dad's care needs when others could not. My father is happy and settled and knowing he has the care and support I can relax a little.

Reply from Roxana Boldeanu, Home Manager at Kingsmead Care Home

Thank you for your kind words.
Your dad has a great personality and we love caring for him.
Thank you from the bottom of our hearts again.


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Review from Suzanne T (Daughter of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were always friendly and helpful and I feel my dad got the best care the whole time he was there, I also always felt you could turn up and expect the same high standards. It was nice to know my dad was in such good hands and I would like to thank all of the staff for the care they gave, so
thank you so much.

Reply from Roxana Boldeanu, Home Manager at Kingsmead Care Home

Thank you so much for your kind words. This will be shared with staff.
It was a pleasure to care for your dad.
We wish you and the whole family the very best.


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Review from Ana T (Wife of Resident) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has very professional, compassionate, competent and friendly care all the time.

Reply from Roxana Boldeanu, Home Manager at Kingsmead Care Home

Thank you so much for your kind words.


We will cherish the moments we had together and we wish you the very best to you and your family.


Love from all of us.


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Review from C B (Friend of Resident) published on 7 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingsmead looked after my friend with compassion and care. She had no family so Kingsmead took the place of her family, she was at the care, home for the last 7 months of her life and they looked after her extremely well. Thank you Kingsmead.

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Review from Jackie D (Daughter of Resident) published on 27 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was transferred to Kingsmead Care Home from the hospital in mid-June. He was in a very poor state and was not expected to survive for very long. Since he has been there he has improved so much. He has had visits from a physiotherapist and occupational therapist, as well as a dietician, and a
range of other professionals. He receives excellent care from all of the staff, who really think about his individual needs. From being bed-bound to drinking from a beaker, he is now up and about and able to feed himself; The future is much brighter for him. I highly recommend this care home, the staff are amazing and we can't thank them enough.

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Review from C P (Son of Resident) published on 20 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for almost 3 years having become increasingly frail, blind and profoundly deaf she was initially reluctant about leaving her home and entering Kingsmead however after about 10 days she settled happily and adapted to the atmosphere and ambience of Kingsmead.
During her final
illness, she was treated with great kindness, dignity and sensitivity. This made her passing so much more bearable for all the family.

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Review from A G (Daughter-in-law of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingsmead is amazing, each resident gets personal treatment. The staff are dedicated, knowledgable and responsive to everyone's needs. The manager is friendly, warm and engaging. One carer is passionate, dedicated and amazing.

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Review from L B (Daughter of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father, who is 89 and has dementia, jas been in the home for nearly 3 years. He is now receiving end-of-life care. The care he has received has been very good and he has appeared happy throughout his stay at Kingsmead. The activities for the residents are very good and having video calls during the
lockdowns was invaluable when I could not visit my dad. Overall, the home is very well run and the care is excellent.

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Review from Julie H (Daughter of Resident) published on 14 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to Kingsmead Care Home on discharge from hospital for assessment in January 2021 having been previously in other care homes. At the end of his assessment, he was settled and we wished for him to stay at Kingsmead. With both my mum and dad having dementia I have experienced care in 4
different homes in the past 2 and a half years. It is evident that it is not necessarily the newest or the best facilities which is the best for care. Kingsmead is not the fanciest or able to provide the most up to date facilities but the care and communication has been fantastic for my dad. On two further occasions Dad has needed hospital stays and we have been told that the news is bad and to be prepared for the worst. Both times Kingsmead have said 'get him back here and we will sort him out and he will be ok'. Both times they have done that. Dad is still improving and going strong. I can sleep at night knowing that my dad is being well cared for at Kingsmead. What more could we want as a family.

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Review from Carol G (Daughter of Resident) published on 19 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is extremely happy living in the care home, which gives us as a family great peace of mind. The staff find nothing too much trouble for mum and us. We can't thank them all enough.

Reply from Nicky Bickerstaffe, Home Manager at Kingsmead Care Home

Thank you so much for taking the time to write such a lovely positive review. I will certainly share this with my team. Your support as a family is always appreciated too, thank you.


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Review from David L (Husband of Resident) published on 12 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been resident in Kingsmead for over four years and she is being extremely well cared for. The staff are caring, respectful and professional and always take time to speak with family members during visits. The manager is approachable and deals with any issues in a prompt manner. If I was
not entirely happy with the care my wife is getting she would not be in this home!

Reply from Nicky Bickerstaffe, Home Manager at Kingsmead Care Home

Thank you so much for your kind words regarding the care and attention we deliver for your wife. My team pride themselves on ensuring that all areas of needs and desires are met where we can and please be assured that my door always remains open for any needs and questions you may have.
Again, many thanks for your review, it means a lot to us all here at Kingsmead.”


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Current Review Score: 9.5 (9.525)

Overview of Review Score

The Review Score of 9.5 (9.525) out of 10 for Kingsmead Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.625 for Kingsmead Care Home is calculated as follows: ( (70 Excellents x 5) + (29 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 104 Ratings = 4.625

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Kingsmead Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (3)

Rares

Rares Pop

Job Title: Home Manager

Joined: 2023

I’m very passionate about my job and love being able to make a positive impact in people’s lives. I have been working in care for the past 10 years, starting as a nurse in an acute hospital ward before moving into private healthcare and care home management.


I love to continue learning myself and also enjoy supporting others as they progress in their careers and develop into leaders.


Outside of work, I enjoy spending time with friends and family, travelling, going on adventures with my dog, and being part of a football team.


Tracey

Tracey Vasko

Job Title: Administrator

I have a strong background in administration, payroll, and hands-on care, with training in dementia, medication, and more. I love helping things run smoothly and greeting residents each morning, ensuring they feel happy and at home.


Lisa

Lisa Stevenson

Job Title: Activities Co-ordinator

Joined: 2023

I strive to keep our days fun and full of laughter and adapt to each resident's person-centred needs and wants. For example, some may enjoy a group activity, some may prefer to stay in their rooms. Some may want a quiet atmosphere and some may miss the noise of a busy house. I enjoy learning what it is that each person will enjoy and try my best to make that happen.


Frequently Asked Questions about Kingsmead Care Home

What types of Care is Kingsmead Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kingsmead Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Kingsmead Care Home have?

There are 32 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Kingsmead Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Phone Point in own room are some of the Facilities & Services.

How far is Kingsmead Care Home to the centre of Swindon?

0.6 mile(s) as the crow flies, distance by road may be significantly further.