Lansdowne Hill Care Home

Wharf Road, Wroughton, Swindon SN4 9LF
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9.7 25 Reviews
  • Lansdowne Hill Care Home, Swindon
Lansdowne Hill Care Home is a residential care home set in the beautiful Wiltshire village of Wroughton, four miles south of Swindon. Lansdowne provides affordable residential, dementia, respite and convalescence care.

The team at Lansdowne has a wealth of experience of caring for older people with physical and mental health needs, including Parkinson’s disease and the many types of dementia that people are now living with.

There are also excellent transport links into Swindon town centre and surrounding areas. Junction 15 of the M4 is just two miles away.

CQC has given Lansdowne Hill a rating of ‘outstanding’. Its March 2018 inspection report recognised ‘innovative and exceptional care’.

There are 46 single bedrooms in Lansdowne Hill, across the ground floor and the first floor. The first floor is fully accessible, by stairs or a lift.

All rooms have en-suites or washbasins in the room and rooms without en-suites have accessible bathrooms nearby.

Each bedroom has a TV point, and most of the rooms have a telephone point.

Residents are encouraged to personalise their rooms with their own photos and furniture. Personal possessions help residents feel at home, and provide extra stimulation and time for reminiscence.

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Care Provided by Lansdowne Hill Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Natasha Polard (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (46)
    • Single Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2013

Funding & Fees Guide for Lansdowne Hill Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £809 – £1,435
    • Self-Funded Residential Dementia Care £809 – £1,436
  • (these prices are only a guideline, please contact Lansdowne Hill Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No time restrictions for visiting.


  • Parking

  • Free onsite parking.


Lansdowne Hill Care Home Reviews (25)

Total of 25, showing 21-25
9.7

Lansdowne Hill Care Home has a Review Score of 9.7 (9.670) out of 10, based on 10 reviews in the last 2 years. Over all time Lansdowne Hill Care Home has 25 reviews.

Overall Experience

  • 19
  • 6
  • 0
  • 0
  • 0

Date Published

25
1
4
10
15

Review from Jane J (Daughter of Resident) published on 13 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although mum has only been a resident at Lansdowne for a short time, we've been extremely happy with the thoughtful and compassionate care she and our family have received. After being at the home for a month, mum suffered a mild stroke and spent 2 weeks in hospital. When discharged, her needs increased
significantly, due to being poorly from a secondary infection. However, nothing has been too much trouble for the staff and we believe her continuing recovery is largely due to the attention the carers have given to ensure mum has been comfortable and her needs met, both mentally and physically. The staff are warm and friendly, extremely hard working and very caring to the residents, their families and to each other and always make time to update us. They have been professional throughout and supported us through what has been a distressing time. I know I speak for my family when I say we are extremely grateful and appreciative of the care and support mum has received so far.

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Review from D G (Daughter-in-law of Resident) published on 1 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law moved into this care home at the end of September. Since moving, she has been encouraged and helped to do things she has not done in a year.

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Review from Jane B (Daughter-in-law of Resident) published on 10 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Dad was discharged from GWH to Lansdowne Hill Care Home and was made welcome from day one. The staff were amazing and treated him with so much respect and dignity. Nothing was too much trouble during his stay. Our family was kept up to date constantly and always felt at home during our visits. Dad
was always comfortable, had lovely nourishing food, constant checks and someone to chat to. The manager worked hard to ensure all the residents were looked after to the highest standard. All the staff from the handyman to the cooks, cleaners, carers and entertainers were brilliant. We wouldn’t hesitate to recommend Lansdowne Hill.

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Review from Karen B (Granddaughter of Resident) published on 8 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my nan arrived, she was made to feel at home, we are a very close family and this was something we never wanted. The entire staff are committed to providing a caring service for all and you only have to step inside the door to feel the warmth and care they provide day and night.

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Review from Demi C (Great-granddaughter of Resident) published on 2 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Putting our nan in a home was the last thing any of us wanted and of course, choosing a home was something we had to do as a family. We all feel that Lansdowne Hill Care Home is the best place for nan as she is cared for beautifully. As "nan" said once "It's not the home but it's the closest thing!"
and that says it all!

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Current Review Score: 9.7 (9.670)

Overview of Review Score

The Review Score of 9.7 (9.670) out of 10 for Lansdowne Hill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.670 for Lansdowne Hill Care Home is calculated as follows: ( (80 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 115 Ratings = 4.67

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lansdowne Hill Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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