The Orchards Residential Home

1 Perry's Lane, Wroughton, Swindon SN4 9AX
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9.8 64 Reviews
  • The Orchards Residential Home, Swindon
The Orchards Residential Home is located a short walk from the village of Wroughton and provides a range of care services customised to the needs of each individual. These include: residential care, day care, dementia care and respite care.

The welcoming home is made up of en-suite bedrooms to provide residents with the privacy they desire. The communal areas of the home stand out, with a sun room, as well as three additional spacious and peaceful lounges. A well-maintained garden with a charming allotment area is available for residents to tend to if they wish.

The homes' close proximity to the town makes it easy for residents to take trips to the Old Town Gardens with members of staff. There is also a varied timetable of daily activities including: film afternoons, armchair basketball and aromatherapy sessions to help stimulate the mind.

Freshly prepared food is served by the on-site French chef. Full of flavour and adapted to suit every resident’s needs, the dishes are varied and interesting, making every mealtime a time to look forward to.

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Care Provided by The Orchards Residential Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Julie Beale (Manager)
  • Admission Criteria
    • Referral/Assessment
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 1

Funding & Fees Guide for The Orchards Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,452
    • Self-Funded Residential Dementia Care from £1,452
    • RESPITE Self-Funded Residential Care from £1,452
    • RESPITE Self-Funded Residential Dementia Care from £1,452
  • (these prices are only a guideline, please contact The Orchards Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Protected mealtimes.


  • Parking

  • Car park to front of the home.


The Orchards Residential Home Reviews (64)

Total of 64, showing 1-20
9.8

The Orchards Residential Home has a Review Score of 9.8 (9.809) out of 10, based on 18 reviews in the last 2 years. Over all time The Orchards Residential Home has 64 reviews.

Overall Experience

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Date Published

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Review from Michell Y (Daughter of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the home have provided Mum with a safe, happy, welcoming environment since she became a resident in August 2024.

Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

Thank you Michell, the team welcome your review and are very glad that your Mum is settling well into her new home.


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Review from S M (Daughter of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into The Orchards back in August after being diagnosed with dementia earlier this year. At first, I was very sad that Mum had moved into a care home, but I knew that it was for the best. Now, after five months at The Orchards, it's the best decision we could have made. Mum has settled in
very well. The staff are brilliant, Mum is very well looked after 24 hours a day. The care home and staff make you feel very welcome whenever you visit, nothing is too much for them. Well done and a big thank you.

Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

Hello S, thank you for taking the time to review our care home. The team are really happy to have your Mum with us. Thank you


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Review from Christine C (Daughter-in-law of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband's stepmother was cared for very well at The Orchards. She was treated with courtesy, friendliness and affection. Staff were helpful and supportive of us as a family, and the staffing levels were consistently high. A choice of comfortable lounges meant that sitting in the communal areas was
an option for everyone. The Orchards is a well-run home from home; alas Stepmum wasn't well on arrival and couldn't really benefit from the lovely garden and excellent activities but was safe and comfortable in her last months. Food was always well prepared, nutritious and tempting!

Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

Thank you Chris for taking the time to review our home at this sad time for you and your family. I will share your review with our team. Thank you again.


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Review from Helen N (Daughter of Resident) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's life has turned around since he moved into The Orchards. He has put some weight back on, his skin condition and colour have improved and we are seeing sparks of his old personality and humour. He has made friends and is joining in with some of the activities, which I think are outstanding. Life
has really improved for the family too - we have complete confidence in the staff. It's a huge relief to know that he is safe and happy.

Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

Thank you for taking the time to review our home. We are so please your Dad has settled into the home and is starting to enjoy his new surroundings and making friends. I will pass on your review to our team.


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Review from G W (Daughter of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family, we are so happy we chose The Orchards for Mum. For 5 years, we felt Mum was well cared for and loved by The Orchards team. Felt Mum made some good friends whilst she was there.
Always felt welcome, and we have some good memories of happy times, fun and laughter with Mum and cups of tea!

Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

Thank you. Your Mum was such a character and it was an honour for the team to care or your Mum.


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Review from Sandra W (Stepdaughter of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an amazing home. My stepmum is so well looked after. Nothing is too much trouble for the carers. The activities are sincerely awesome. So much for her to do and enjoy. We have left knowing she is well looked after and very contented to be at The Orchards.

Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

Thank you for taking the time to review the home, care and activities. We, as a team, are very glad to see your review.


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Review from S S (Son of Resident) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A great home with a big heart!
Mum spent the last 2 years of her life here and enjoyed the warmth and support of staff and fellow residents alike. She enjoyed the community feel of the main lounge where the vibrant and attentive activities team showed love, attention and encouragement even when Mum
was having a down day. I always felt welcome and nothing was ever too much trouble for the care team. I commend those in housekeeping, catering and maintenance services who provided superb support 24/7.
I live a few hours away and I greatly appreciated being able to call at any time of day and night - the whole management team at The Orchards should be congratulated for the caring culture and family environment which they have created - it has not happened by accident!
My sister and I visited the home the day after Mum passed away (at the hospital) - there were tears, hugs, cakes and laughter as we remembered together Mum's 2 years at The Orchards. Thank you all so much.

Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

It was a pleasure for the whole team to look after your late Mum and get to know you and your Mum's family. Thank you for taking the time to review our resident's home at this very difficult time for you all. I will pass your comments on to the whole team.


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Review from H W (Daughter of Resident) published on 22 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home very welcoming, warm and friendly. The reception staff are very helpful if you have any questions or concerns.
The care staff are very good with my mum, they always greet her with a smile and have a laugh with her, which shows that they have my mum's well-being at heart.
The entertainment
is fun, and they always encourage my mum to join in with the activities.
All the staff at The Orchards are excellent and very hard-working.

Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

Thank you for taking the time to review our resident's care home. The team are so pleased you are happy with your lovely mum's care. I will pass on your comments to the team.


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Review from S W (Wife of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience at The Orchards has been excellent from the first day of my husband's care. As a family, we were so anxious about my husband and their father having to go into care. We were welcomed with open arms and kindness. There are always entertaining things for the residents and peacefulness if
they prefer. Nothing is too much trouble.

Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

Thank you for taking the time to review our care home. It is always very difficult for families moving loved ones into a care environment. Please speak to me or the senior team if you have any ideas/suggestions for your husband's care.


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Review from Stephen L (Son of Resident) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When Mum arrived at the home over 4 years ago, we thought it very likely that she would be very unsettled and miserable. The amazing staff showed so much love, care and attention that she surprised us, settling in so well. The staff were amazing in their level of care, and it was so comforting to know
that she was safe and being looked after to a very high standard. The home suppressed itself during the difficult period with COVID and I have so much respect for all of the staff. Thank you again, we couldn't have found anywhere better for Mum's declining years.

Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

Thank you for taking the time to review our home at this sad time for you.
Your mum was a wonderful lady and we, as a team, are very proud of the care we give to your Mum and all our residents.
It was a pleasure looking after your wonderful Mum.


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Review from L W (Granddaughter of Resident) published on 18 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Orchards is a very warm, welcoming and nurturing environment. Staff are very friendly, caring and incredibly hardworking; they have attended to all my nan's needs - nothing is too much trouble. We are so pleased with how well Nan has settled in and with the care she received. Thank you to everyone
for all their hard work and dedication.

Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

Thank you for taking the time to review our home. We are so glad your Nan has settled into her new environment within the home and with other residents.
I will pass on your comments to the staff.


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Review from C C (Daughter of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was concerned when my mother came into the care home, daughter's concern. As I have found I need not have worried. The staff are lovely. Nothing is too much trouble. My mum is so secure and has fitted in well as she feels so safe. Mum's routine is good and it is showing diabetes controlled. Well done
to all the at The Orchards.

Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

I know and understand your worries when your mum first came here. It's teamwork, family and staff, doing the best for your loved one.


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Review from P C (Son-in-law of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with all of the staff and facilities at the Orchard Residental Home. My mother-in-law has been made very welcome by all. A big mention to all the staff who are very friendly. Also, the residents are a nice group of people. My mother-in-law feels really safe.

Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

Thank you for taking the time to review our care home. I will pass your comments on to the team.


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Review from Darrell M (Son of Resident) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for over 3 years now and is looked after very well by all staff in attendance. The care is delivered consistently well, as my mother has special needs, which brings great comfort to our family.

Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

Thank you for taking to the time to review our resident's home. I will pass on your comments to our team.


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Review from P S (Daughter of Resident) published on 10 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Attentive and skilful staff. Enough food. Staff accents are sometimes challenging. The bedding should fit the bed and the bed is too big for the room.

Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

Thank you for taking time to review our resident's home. I will pass your comments regarding the bed and linen to the directors.


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Review from H R (Granddaughter of Resident) published on 9 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Orchards Residential Home hosted our grandmother's birthday. It was a wonderful afternoon- all staff were friendly and worked so hard to ensure a great celebration!
Thank you ever so much for making the day so lovely.

Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

It was a pleasure to host the party for you all here.


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Review from S M (Daughter of Resident) published on 3 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for approximately six months. She recently celebrated her 100th birthday. The home made every effort to make it a special day for her. They provided a special cake and decorated the lounge accommodating the family. They were truly amazing. I can't thank them enough.

Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

Thank you, it was a pleasure having your mum with us. Thank you for taking the time to review our resident's home.


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Review from Steve R (Son of Resident) published on 3 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived at The Orchards Residential Home for the past six years. Mum was happy, well-fed, cared for and safe. The manager and the team are always friendly, professional and caring. During the last week of Mum's life, the team were so supportive and loving towards Mum which helped a very emotional
and sad time slightly more bearable. Thank you doesn't really say enough but we are thankful for all you did for Mum and for us.

Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

Thank you so much for taking the time to review our team and the residents' home, at this very difficult time for you and your family.
I will pass on your comments to our team.
Your mum was such a character and is missed very much.
Thank you again.


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Review from Gina M (Niece of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Today I visited my aunt, as always, she looked clean and 'well-fed'. The reception staff on entering are always polite and look happy and also helpful. I also like that there seems to be entertainment and activities happening. Really couldn't fault anything. If I had one wish it would be that my aunt,
who I know "helps" wipe tables etc., would love homely tasks, folding towels and preparing food - sandwiches. I know she would feel needed and that she was helping!

Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

Thank you for your review. Your aunt loves to help with some washing up, setting the tables for lunch and helping to clear the tables away. Baking afternoons also happen most weeks. Your aunt loves to take part in these activities and the staff and other residents love to see your aunt helping when she is wanting to.


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Review from J C (Friend of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my friend twice a week and I find the staff very friendly and caring. They encourage the residents to participate in activities and motivate them to do things.

Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

Thank you for your response. I will pass it onto the team.


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Current Review Score: 9.8 (9.809)

Overview of Review Score

The Review Score of 9.8 (9.809) out of 10 for The Orchards Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.809 for The Orchards Residential Home is calculated as follows: ( (182 Excellents x 5) + (25 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 215 Ratings = 4.809

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Orchards Residential Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Julie

Julie Beale

Job Title: Registered Manager

Joined: 2018

Julie originally trained as a nurse in Surrey before moving back to Swindon in 1987 after meeting her husband. She has over 30 years of nursing experience with the past 20 years in care homes as a nurse, a clinical lead, deputy manager and manager. She has numerous qualifications including RN2, Mentor - Northampton University, NVQ Assessor and Leadership and Management Level 5. Her passion is Elderly Care - especially
Dementia and End of Life care. Julie has a very open and honest approach and puts our residents first at all times giving compassion not only to our residents, but to their families as well.
She has an 'open door policy' and is a firm believer that the Orchards is our residents' home.
In her free time, she loves to spend time with family and friends, walk her dogs and read.


Frequently Asked Questions about The Orchards Residential Home

What types of Care is The Orchards Residential Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Orchards Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Orchards Residential Home have?

There are 48 Single Rooms.

What are the Facilities & Services at The Orchards Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Orchards Residential Home to the centre of Swindon?

2.5 mile(s) as the crow flies, distance by road may be significantly further.