Kerria Court

64 Cregoe Street, Lee Bank, Edgbaston, Birmingham B15 2DY
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9.6 42 Reviews
  • Kerria Court, Birmingham
Anchor’s Kerria Court is located in the Edgbaston community in Birmingham. The home provides friendly and comfortable residential and dementia care for up to 47 residents in single en suite rooms.

Staff at Kerria Court are dedicated to providing the highest standards of care for customers by getting to know them and building strong relationships to produce detailed care plans which ensure their care needs are met even if they should change.

Staff receive ongoing training to enable them to deliver high-quality care to customers living with dementia.

Kerria Court is part of Anchor who has 60 years of experience as a not-for-profit provider of services to older people. The group's profits are reinvested into their properties and services.

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Care Provided by Kerria Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Amanda Gomez (Manager)
  • Admission Criteria
    • Please contact Kerria Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (47)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Kerria Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £980
    • Self-Funded Residential Dementia Care from £980

  • Colleagues at Kerria Court will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Kerria Court to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Kerria Court.


  • Parking

  • Onsite parking is available, including disabled spaces.


Kerria Court Reviews (42)

Total of 42, showing 1-20
9.6

Kerria Court has a Review Score of 9.6 (9.636) out of 10, based on 11 reviews in the last 2 years. Over all time Kerria Court has 42 reviews.

Overall Experience

  • 30
  • 10
  • 1
  • 0
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Date Published

42
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Review from Paul C (Son of Resident) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has been in Kerria Court since early November 2024.
Without exception, the Management and Staff have been excellent - caring, compassionate, and empathetic.
Mom loves the food, even though "all they want me to do is eat all day".
The home has regular entertainment and activities for residents
to enjoy if they want to get involved - and there are areas they can sit for some peace and quiet, too.
Mom currently spends quite a lot of time in her room (with a small kitchenette and full en-suite), but we're sure that as her confidence grows, she will venture into the communal lounge more and more. The staff are trying to encourage this too.
Each time mom has had a small health issue, the team at Kerria Court ensure she is looked after - helped by a weekly visit from the local GP.
It's obviously a worry when her children live 100+ miles away, but we're reassured given the quality of care mom receives.

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Review from Robert F (Son-in-law of Resident) published on 31 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever we go the staff are helpful and friendly, if they can't answer the query they will find out and let us know. We are kept informed of any issues regarding my mother-in-law.

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Review from Howard B (Son of Resident) published on 27 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for at Kerria Court since January 2019. My family and I are so happy with the wonderful loving care and support she has received since arriving at Kerria Court. We have found the staff to be very attentive to Mum's particular needs. She recently celebrated her 90th birthday,
and the home hosted a very special family birthday celebration for her. I can not speak too highly of the management and staff at Kerria Court.

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Review from Ceneta M (Daughter of Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There is no longer lovely music playing. The staff turnover is huge as I did not recognise anyone. My mother was in the lounge, which was very positive. She looked well. The overall standard of cleanliness is good, and the place tidy with no offensive smell. It would be good for those able to, to have
a short trip out occasionally. However, I recognise that this would be challenging.

Reply from Amanda Gomez, Manager at Kerria Court

Thank you for taking the time to review Kerria Court and we are pleased that you rate our overall experience as very good. We're pleased your Mum is happy living with us and appreciate your feedback regarding cleanliness. I would like the opportunity to discuss your comments at a mutually convenient time, as we aim to consistently improve.


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Review from Philomena M (Sister of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff is very helpful and friendly. Lovely atmosphere. Good food, activities and garden. Made welcome.

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Review from Julia W (Friend of Resident) published on 17 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kerria Court offers a wonderful, caring space for those who are not able to live independently. Rooms are en-suite with wet rooms, toilet, kitchenette, bed, chair and cupboard space but people are welcome to personalise their room. People are able to make their own choices about how and where they spend
their time within the home. A number of activities are available and there are regular visitors and entertainers. Staff are committed to knowing each resident and someone is always available to discuss any worries or concerns. Staff treat each person as an individual and show real concern for them. The home is bright and airy. and the lounge and gardens are very attractive. On each floor there are social areas with activities available. There are nearby shops and a park for those who are still able to go out with a relative. It is very near to bus routes from the city centre. Moving to a care home is challenging but most people will settle well into all that Kerria Court offers.

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Review from Sandra H (Daughter of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When looking for a suitable Care home for my mother, I worried that I might never find a home that would do her justice! However, I need not have worried, as Kerria Court has been the perfect place to meet my mother's needs as well as, make her feel she is a part of an extended family. As soon as I
arrived to have a look around with my husband we both had a great feeling about it.
Over the initial period of Mom moving in I found staff were very warm and welcoming to both Mom and her visitors. This helped her to settle in very quickly. They make it very clear that I can come to them with any concerns or requests should the need arise! Five weeks on, nothing has changed other than I too now feel part of this family.
I am most grateful to the staff for making this transition for both Mom and my family a painlessly happy experience.

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Review from J B (Grandson of Resident) published on 24 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service from start to finish. Visiting my nan she looked to be comfortable and was brought to see me promptly. I was given plenty of information in regard to what she was doing and what food she is having throughout the day.

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Review from Michael G (Son of Resident) published on 23 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my mother was admitted to Kerria Court Care Home, she was wary and anxious which was quite understandable after living on her own for the last twenty years but as time has gone by, she seems to be accepting where she is which is a good start. This is because she is getting 24-hour care. We, as
a family, feel this is the right place for her and hopefully, she stays like this thanks to the care she is receiving from the care home staff.

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Review from Sean C (Nephew of Resident) published on 3 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident for over a year now and is very happy. The staff are always very friendly and very helpful and professional, there is a real familial feel to the home.
I live in Ireland and being so far away is always a concern as I don't get to pop in all that often but the staff are
great at keeping me informed, my aunt and I have regular phone calls and communications have never been an issue.

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Review from Jeanette E (Husband of Resident) published on 5 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good place and happy with lots of things.

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Review from Gary P (Son of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident here for almost fifteen years and the quality of his care has always been first-class. Every member of staff are and have been a credit to the Anchor organisation. Everyone goes above and beyond and I couldn't be more grateful.

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Review from Richard T (Brother of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with all the staff at Kerria Court and the care for my brother. Thank you all.

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Review from Emily M (Daughter of Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I live in the USA and have been unable to visit my mom for 2 years. When I visited ber in October, on entering Kerria Court, I was very pleasantly greeted by the ambience - decor brightness and the warmth of, not just the home, but every staff I interacted with.
When she 1st moved into Kerria Court,
Mom asked why she couldn't live with one of her children, now she says she wishes one of us could move in with her. That's a testament to the love, care and support of the Kerria Court team.

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Review from S N (Daughter of Resident) published on 17 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All my dealings with staff, from the manager to cleaning operatives, have always been positive. All staff are friendly and supportive. Communication is excellent: I feel I am well informed regarding my mother's care, health and well-being. All my queries have been acted upon in a timely manner. I believe
my mother is receiving the best care in the care home.

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Review from L H (Wife of Resident) published on 15 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has now been a resident in Kerria Court for four months. Since he has been there, he has settled very well and appears to be very happy.
This is due to the friendship and professionalism of the carers working there at the care home. The carers are very friendly, welcoming and caring, nothing
is too much every request for help or advice is always met with openness and kindness.

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Review from Nicita S (Respite Resident) published on 1 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We used the service for respite care. The process was simple and the staff were extremely helpful. Our nan was happy and well taken care of and family members were able to visit.


Staff were happy to update us on how our nan was, which made the family feel comfortable.


We will definitely use

the service/care home again.
Thank you all.

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Review from E B (Respite Resident) published on 20 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum stayed for two weeks respite and I can't thank the home enough. They made the family feel at ease as it was Mum's first respite stay. Mum was well cared for and we will use this service again. Family popped in to see Mum and she was well presented and she was eating more than she did at home as
her appetite has increased. I am very happy.

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Review from Kelly R (Niece of Resident) published on 28 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has only been at Kerria Court for a couple of week, and we were really worried about her settling as she has always lived independently. After visiting her today, I could not believe how quickly she has settled. She told me she's really happy. The staff are amazing, nothing is too much trouble.
They are so caring. The room is large and bright. Thank you for everything Kerria Court.

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Review from Denise O (Daughter of Resident) published on 19 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I arrive Dad is always sitting in the common room with all the other residents. Dad is never on his own and never lonely, that's why my dad is in care, he has dementia and I didn't want him spending hours on his own without company. Dad is always spotlessly clean, well-fed and looks really well.
I can work knowing Dad is very well cared for. The staff are always very friendly and always welcome you at the door.

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Current Review Score: 9.6 (9.636)

Overview of Review Score

The Review Score of 9.6 (9.636) out of 10 for Kerria Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.636 for Kerria Court is calculated as follows: ( (93 Excellents x 5) + (26 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 129 Ratings = 4.636

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kerria Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Frequently Asked Questions about Kerria Court

What types of Care is Kerria Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kerria Court provide?

Own GP if required is an additional type of care provided.

How many Rooms does Kerria Court have?

There are 47 Single Rooms.

What are the Facilities & Services at Kerria Court?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Kerria Court to the centre of Birmingham?

0.7 mile(s) as the crow flies, distance by road may be significantly further.