Bloomsbury House

Anchorage Road, Sutton Coldfield B74 2PJ
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7.9 5 Reviews
  • Bloomsbury House, Sutton Coldfield

Care Provided by Bloomsbury House

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 24 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Vanessa Hammond (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 1998

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
7.9

Bloomsbury House has a Review Score of 7.9 (7.942) out of 10, based on 3 reviews in the last 2 years. Over all time Bloomsbury House has 5 reviews.

Overall Experience

  • 2
  • 2
  • 1
  • 0
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Date Published

5
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2
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2
Overall Experience  Overall Experience 5.0 out of 5

Mum arrived at Bloomsbury House 3 months ago malnourished and in a poor state of mental health. Mum has been so welcomed and well cared for that she is now eating properly, thriving and very happy to be there.
Mum loves the food and is given a choice about what she eats and her daily routine. We have
no concerns for her safety or well-being.
The manager and her team are so caring, we are extremely grateful to them all.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been taken excellent care of by all the staff at the home (and yes, it is a home atmosphere filled with genuine care, love and support!)
We cannot fault anything, we all visit different times of days, always made to feel welcome and part of the family. None of us have seen or heard anything
to cause concern in any way, unlike some homes we viewed prior to Mum's move.
Everything is dealt with professionally, any health concerns and they act immediately, calling medical assistance.
We all feel that without the individual help given to her at all times, she would not still be with us otherwise!

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Overall Experience  Overall Experience 3.0 out of 5

I recently spent two weeks in respite. The staff were all excellent. the only thing I was dissatisfied with was the food. I was impressed with the way most days the residents were kept engaged with appropriate activities.

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Overall Experience  Overall Experience 4.0 out of 5

I recently worked at Bloomsbury House and I thoroughly loved it. The residents are wonderful and the staff I worked alongside with, were great and worked to high standards. The activities lady was brilliant with them and they joined in with everything as she made it fun for all and truly spoilt them.
The management were lovely, especially to myself as I was going through personal family health problems. The food was delicious and home made. I would recommend any families to enquire about the home if looking on behalf of a loved one.

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Overall Experience  Overall Experience 4.0 out of 5

My fiercely independent 96-year-old mother move into Bloomsbury House after much persuasion and I feared for how she would adapt, but my fears were unfounded. My mother liked her airy and light single en-suite room, the high quality and substantial meals and the busy, everyday environment. However,
what she really enjoyed was her interactions with the staff, who made her feel both valued and welcome.


Unfortunately, after only three weeks my mother suffered a cardiac arrest and whilst the staff acted swiftly and appropriately, she died later the same day.


My mother was happy and relaxed at Bloomsbury House.


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Current Review Score: 7.9 (7.942)

Overview of Review Score

The Review Score of 7.9 (7.942) out of 10 for Bloomsbury House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.400 for Bloomsbury House is calculated as follows: ( (20 Excellents x 5) + (10 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 35 Ratings = 4.4

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.542 Points relating to the number of positive Reviews for Bloomsbury House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 2 Positive Reviews ÷ 4.8 = 0.417

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Mar 2024

Overall
Inadequate

  • Caring

    Requires improvement
  • Effective

    Inadequate
  • Responsive

    Requires improvement
  • Safe

    Inadequate
  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Bloomsbury House

What types of Care is Bloomsbury House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bloomsbury House provide?

Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Bloomsbury House have?

There are 24 Single Rooms.

What are the Facilities & Services at Bloomsbury House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Bloomsbury House to the centre of Sutton Coldfield?

0.6 mile(s) as the crow flies, distance by road may be significantly further.