Bramley Grove Care Centre

251 School Road, Yardley Wood, Birmingham B14 4ER

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3 Reviews

Bramley Grove Care Centre, Birmingham

Care Provided by Bramley Grove Care Centre

Type of Service
Privately Owned
For a maximum of 34 Service Users

Primary Care Categories
Dementia
Older Person Care
Younger Adults

Other Care Provided
Separate Specialist Dementia Care Unit

Good to Know

Person in charge
Marcia Nedd-Sutherland (Home Manager)

Local Authority / Social Services
Birmingham City Council ( click for contact details)

Admission Criteria
- Ages 18+

Room Information
- Single Rooms (34)

Care Home Design/Build
- Purpose Built: Yes

Facilities

Close to Local shops
Gardens
Lift
Near Public Transport
Phone Point in own room
Residents Kitchenette
Smoking not permitted
Television point in own room
Wheelchair Access

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Review from F C (Friend of Resident) published on 28 December 2022
Submitted via Website • Report

Overall Experience

The home and staff show enormous care and provide a regular and varied programme of events. I felt supported while caring for my friend from church.
With the recent pandemic, it was not easy but their care to protect the residents was excellent.

Reply from Ajit Matharu, Home Manager at Bramley Grove Care Centre

Thank you for your lovely review. Your kind words will be shared with the team. It has been a pleasure to provide you support, whilst delivering high standards of care.

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Review from Marie T (Wife of Resident) published on 8 May 2022
Submitted via Website • Report

Overall Experience

The care, understanding, and friendly approach given to my husband was absolutely above and beyond my expectations. I can truly say both myself and our family were completely at ease to visit and to see the attention given, day and night. Bless each and every one of the staff. Bless you, all.

Reply from Hazel Bainbridge, Office Manager at Bramley Grove Care Centre

Thank you. We are very grateful for your comments. It has been our privilege to be entrusted with the care of a loved family member.

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Review from Roy G (Son of Resident) published on 6 December 2021
Submitted via Website • Report

Overall Experience

Accidentally finding out my mom had lost a dramatic amount of weight and no one from Bramley Grove informing any family member, I moved her out immediately.
The results were astonishing. The frail skeletal, grubby clothed, untouched hair shock when we first saw her emerge from Bramley Grove were reversed

completely.
In my opinion, this place is a disgrace and unfit for purpose.
The dramatic change in my mom after moving to a caring well run care home says everything to me about how appallingly my mom was treated at Bramley Grove.
How they could let a senior citizen get so thin and unhappy beggars belief.
I found out during an assessment she was showing signs of anxiety during her stay. No one there told us this either. I also found out she needed prompting to eat. This was obviously due to unhappiness and anxiety as she has never needed prompting before or after her stay at Bramley. This again was not relayed to any family member.
She had many UTIs followed by falls.

Reply from Philip Scott, Director at Bramley Grove Care Centre

This is a completely disingenuous review. This gentleman had his concerns fully investigated both internally and via the local authority adult safeguarding team. His complaints were not upheld. Notable that every single rating he has provided is at its lowest possible score despite for example, the accommodation being of very high quality.

Other family members who actually had much more interaction with the home certainly did not have the same concerns and CCTV footage retained at the time would not support the assertions he makes re his mothers appearance.

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Performance

Care Quality Commission (CQC) Rating

Date: 25 Apr 2019

Overall
Good

Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Bramley Grove Care Centre

What types of Care is Bramley Grove Care Centre registered for?

Older Person Care, Dementia & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bramley Grove Care Centre provide?

Separate Specialist Dementia Care Unit is an additional type of care provided.

How many Rooms does Bramley Grove Care Centre have?

There are 34 Single Rooms.

What are the Facilities & Services at Bramley Grove Care Centre?

Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Bramley Grove Care Centre to the centre of Birmingham?

4.7 mile(s) as the crow flies, distance by road may be significantly further.

Bramley Grove Care Centre

Care Provided by Bramley Grove Care Centre

Good to Know

Facilities

Bramley Grove Care Centre Reviews (3)