Bryony House

30 Bryony Road, Selly Oak, Birmingham B29 4BX
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9.7 16 Reviews
  • Bryony House, Birmingham

Care Provided by Bryony House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Owner
  • Bryony House Ltd
  • Person in charge
  • Lorraine Whittaker (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Funding & Fees Guide for Bryony House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £968 – £1,050
    • RESPITE Self-Funded Residential Care £1,015 – £1,015
  • excluding Hairdressing and chiropodist


  • (these prices are only a guideline, please contact Bryony House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Family and friends welcome to visit at any time except meal times


  • Parking
  • On-site parking


9.7

Bryony House has a Review Score of 9.7 (9.698) out of 10, based on 14 reviews in the last 2 years. Over all time Bryony House has 16 reviews.

Overall Experience

  • 11
  • 5
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Overall Experience  Overall Experience 4.0 out of 5

I have always found the staff helpful and welcoming. When I visit, they have always made the person I visit available. They have always answered questions and kept me informed when I visit regarding my friend's situation. I have not visited when activities are being undertaken but have been welcomed
into some entertainments. The residents have certainly enjoyed the entertainments. I would recommend the home to others.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Bryony House are fantastic - kind and caring. They do everything they can for the residents to make them feel at home. They went above and beyond to get my mum to eat when she had not been eating before she went to live there. My mum could not be better cared for anywhere else. When I
see her she tells me how lovely all the staff are and how she likes living at Bryony House. I don't worry about her all the time anymore because I know she is being well looked after.

Reply from Lee Roberts, HR Administrator at Bryony House

Thank you, Karen, for your very kind words. Your mum has been an absolute pleasure since she arrived.


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Overall Experience  Overall Experience 4.0 out of 5

Bryony House is located in a quiet residential area with easy access and welcoming reception.
Security, security and communication with residents' families is good.
It offers a wide range of activities which relatives can tailor to the residents' needs.
My father is looked after well, food options
are excellent to suit his dietary needs.
Above all, he is happy which is important to all our family.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Bryony House for two years. She has a lovely garden, ground-level room which is always clean and tidy. She is very well cared for and the staff are always happy to help. My mother isn't always the most patient person but the staff will always give her their time.
The food is
very good and the activities and events organised are great for the residents.
I used to visit this home in a professional capacity so had no doubt that when my mother needed care this was the place!

Reply from Lee Roberts, HR Administrator at Bryony House

Thank you for your kind words, it is always appreciated.


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Overall Experience  Overall Experience 4.0 out of 5

Dad has been at Bryony House for nearly 2 years. There have been a couple of accidents but sorted out promptly and with care.
He loves the activities especially when have a singer and music.

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Overall Experience  Overall Experience 5.0 out of 5

Very caring staff who are always friendly and approachable.
My mother has been at Bryony House for nearly ten years and thinks of Bryony House as her home. She is always complimentary about the food and looks forward to the many assisted activities that are offered.

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Overall Experience  Overall Experience 4.0 out of 5

Our experience of Bryony House has only been good. The external outlook is so nice with wonderfully kept gardens.
Internal decorations and rooms are second to none.
Father-in-law has only praised his care with everything at hand, lovely room, wonderful meals and staff always have time for a chat as
well as caring.

Reply from Lee Roberts, HR Administrator at Bryony House

Thank you, Joseph, for your kind words, very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Bryony House is a lovely home for my dad. He has a warm, cosy room, overlooking the garden. The food is fantastic - he loves it. The home is always clean and smells nice. The staff are friendly and helpful. Can't thank everyone enough, always something going on to keep him happy. Thank you.

Reply from Lee Roberts, HR Administrator at Bryony House

Thank you for your very kind comments; we are pleased you are happy with your dad's care.


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Overall Experience  Overall Experience 5.0 out of 5

Visited my mother who is very well cared for and happy. Staff were very helpful and accommodating as usual, not to mention friendly as well.

Reply from Lee Roberts, HR Administrator at Bryony House

Thank you, Keith, for your kind words, we always welcome your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

It was my mother-in-law's 94th birthday and a beautiful day. The staff were extremely helpful in supporting us to take her out into the gardens. A wheelchair was provided and a tray of tea (teapot, milk jugs, napkins etc.) brought down to us. It made the day special and enriched the birthday for all
concerned.

Reply from Lee Roberts, HR Administrator at Bryony House

Thank you very much for your kind words, we are very happy your family had an enjoyable experience for your mother-in-law's birthday.


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Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Bryony House for a fair few years now and I am welcome to see her at any time.
When entering the home it smells lovely and whoever you come across will be friendly and helpful.
Her room is kept clean and tidy, enjoyable food and mid-morning tea, afternoon tea and cake. Entertainment
is there if you want to join in.

Reply from Lee Roberts, HR Administrator at Bryony House

Thank you so much for your kind words, Gill, always.


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Overall Experience  Overall Experience 5.0 out of 5

Staff were very welcoming and helpful at sign-in. My aunt was comfortable and happy in her room. Her birthday being acknowledged by everyone gave her pleasure. Our request to take her into the garden for tea and the cake my cousin had brought was enthusiastically received and the whole operation smoothly
facilitated. A well-presented tea tray was brought out and my aunt chatted about memories and contributed to general conversation happily. The whole visit was very successful and a memorable family occasion.

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Overall Experience  Overall Experience 5.0 out of 5

After being here for nearly three years, we are still more than happy that my husband is having the best care and he is happy. On the odd occasion we've had a query, it has been dealt with promptly.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Bryony House for nearly three years, it's lovely, the staff are friendly and very helpful to residents' needs. They have a new activities coordinator that keeps the residents busy from 10 am until 3 pm most days, they also go out on day trips, this is fantastic as I feel my mother
benefits from joining in the activities and days out.
The food is lovely and all home-cooked, Mom enjoys the tea and cake every day at 3 pm and to be honest, so do I. There is a family BBQ with activities and a singer every year, this is great as you get to see your loved ones having fun. They also have several singers coming in throughout the year which the residents all enjoy and have a dance to. There are days when small therapy ponies come for a visit and other little animals, very therapeutic for residents.
The garden is beautiful.
Overall, this home is excellent and it would take a lot to beat it, my mom is very settled and happy here.

Reply from Lee Roberts, HR Administrator at Bryony House

Thank you, Yvonne, for your very kind and gracious words.


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Overall Experience  Overall Experience 5.0 out of 5

My brother has been at Bryony House since Sept 2019. He is very contented with the way he is looked after and that as a vegetarian they have gone out of their way to meet his needs. As a visitor, I have always found the home to be clean and tidy and the staff most helpful, though as with most homes,
they work very hard, because of staff shortages. This is a well-run home with activities for the residents to do throughout the week and has a cheery atmosphere. My brother loves the outdoors and takes full advantage of Bryony's beautiful and extensive garden, weather permitting. During Covid, we were able to talk with him over video calls, as the home was in lockdown and all residents were kept Covid-free. It is good to know that my brother is in a good and pleasant place, run by kind and caring staff.

Reply from Lee Roberts, HR Administrator at Bryony House

Thank you so much, Colin, for your extremely kind words.


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Overall Experience  Overall Experience 5.0 out of 5

I helped an old friend move into Bryony House, some nine years ago. Right from day one, he has received the very best of care. He is kept very clean at all times, nicely dressed and has more than enough of the well-cooked and well-presented food. Whilst he is not always ready to join in with all of
the activities, the staff always make sure that he is comfortable. His room is always clean and tidy and the staff are always on hand if he needs them. The management and staff are always very welcoming and keep me informed of any relevant details. My friend, who is in his 90's, could not be in better hands and I would recommend this home to anyone.

Reply from Lee Roberts, HR Administrator at Bryony House

Thank you for your very kind comments and review Len.


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Current Review Score: 9.7 (9.698)

Overview of Review Score

The Review Score of 9.7 (9.698) out of 10 for Bryony House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.698 for Bryony House is calculated as follows: ( (117 Excellents x 5) + (41 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 162 Ratings = 4.698

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bryony House is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Mar 2020

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Bryony House

What types of Care is Bryony House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bryony House provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Bryony House have?

There are 35 Single Rooms.

What are the Facilities & Services at Bryony House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bryony House to the centre of Birmingham?

4.3 mile(s) as the crow flies, distance by road may be significantly further.