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St David's has a Review Score of 9.8 (9.846) out of 10, based on 12 reviews in the last 2 years. Over all time St David's has 13 reviews.
Review from J N (Daughter of Resident) published on 5 December 2024
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Reply from Leigh Daniel, Manager at St David's
St David's would like to thank you for your kind review. We hope that you find a nursing home that matches the standards here and it has been a pleasure to have cared for your father.
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Review from Julie Y (Daughter of Resident) published on 10 September 2024
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Reply from Leigh Daniel, Manager at St David's
Thank you for your wonderful review of St Davids and we are glad that you feel that our team of care staff give the best care to your mother.
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Review from R W (Son of Resident) published on 10 June 2024
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Reply from Leigh Daniel, Manager at St David's
Thank you for your feedback on St Davids and your kind words.
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Review from Karen S (Daughter of Resident) published on 1 May 2024
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Reply from Leigh Daniel, Manager at St David's
Thank you for your review of St Davids, means a lot to myself and all my staff to know that we are giving quality person-centred care to your mother.
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Review from Iris E (Sister of Resident) published on 4 April 2024
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Reply from Leigh Daniel, Manager at St David's
Thanks Iris for your kind review of St Davids Residential Home.
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Review from Graham B (Son of Resident) published on 26 March 2024
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Reply from Leigh Daniel, Manager at St David's
Thank you for you review and kind words regarding the care and treatment that your mother receives from St Davids residential home
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Review from Michelle H (Daughter of Resident) published on 25 March 2024
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Reply from Leigh Daniel, Manager at St David's
St Davids Residential Home would like to thank you for your kind review; we are so happy that you feel this way about the care and treatment that your mother receives from St Davids and all the staff.
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Review from Carla K (Daughter of Resident) published on 13 March 2024
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Reply from Lee Daniel, Manager at St David's
Thank you for your kind review of St David's Residential Home.
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Review from Sian N (Daughter of Resident) published on 31 January 2024
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Reply from Lee Daniel, Manager at St David's
Thank you, Sian, for your kind review; it is our pleasure to care for your mother here at St David's.
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Review from Poll B (Sister-in-law of Resident) published on 31 January 2024
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Reply from Lee Daniel, Manager at St David's
Thank you for your kind review of St David's Residential Home.
Facilities
Care / Support
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Treated with Dignity
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Review from J W (Daughter of Resident) published on 10 January 2024
Submitted via Postal Card •
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Reply from Lee Daniel, Manager at St David's
Thank you for you review of St David's Residential Home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
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Value for Money
Review from Robert J (Son of Resident) published on 9 January 2024
Submitted via Postal Card •
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Reply from Lee Daniel, Manager at St David's
Thank you for you review of St David's Residential Home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter D (Son of Resident) published on 18 October 2022
Submitted via Website •
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The Review Score of 9.8 (9.846) out of 10 for St David's is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.846 for St David's is calculated as follows: ( (121 Excellents x 5) + (22 Goods x 4) ) ÷ 143 Ratings = 4.846
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St David's is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Care Home Manager
Joined: 2022
I started working in the care industry at the age of 15 when I enrolled on an apprenticeship in health and social care, then went on to become a care assistant then a senior care assistant and then a deputy manager then I completed my level 5 and became a manager I have worked in the care industry for 20 years and with a vast knowledge of different areas of care and I became the manager of St Davids 2023
Job Title: Deputy Manager
Joined: 2022
Sharon started working at St David's in 2022 as a care assistant and has worked her way up to senior care assistant then the deputy Manager.