I found my time at Digby Manor a pleasure and felt very welcomed the whole time I was there.
Michael Y (Son-in-law of Resident)
The care home is always clean and tidy, the staff are always caring and friendly.
J S (Daughter of Resident)
Lovely home from home residential care home. Everyone made us feel welcome
Karen H (Friend of Resident)
Our fees are based on an assessment of the resident and takes into consideration needs as well as the type of room available.
Prospective residents and relatives are welcome to come and view the Care Home at their convenience and an advanced appointment is not necessary. Digby Manor is a Care Home with an emphasis on care for their residents.
Car park on site and there are no parking restrictions in the local area
Digby Manor Care Home has a Review Score of 10 (9.987) out of 10, based on 25 reviews in the last 2 years. Over all time Digby Manor Care Home has 133 reviews.
Review from Jayne S (Daughter of Resident) published on 20 June 2019
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Reply from Darren Somauroo, Director at Digby Manor Care Home
Thank you, Jayne, for your truly wonderful words. It was an honour to have your father stay at Digby Manor and his character encapsulated everything about Digby Manor. His smile brightened up the room when he entered and he will be dearly missed by all at Digby Manor. It was lovely to see you visit daily and please do keep visiting as it is always lovely to see you. Best wishes to you and your family.
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Review from Graham D (Son of Resident) published on 20 June 2019
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Reply from Darren Somauroo, Director at Digby Manor Care Home
Thank you Graham for your review. Your mother has indeed settled very well in to Digby Manor and enjoys the daily activities. It is lovely to see you visit as regularly as you do and the staff appreciate your kind words. Best wishes to you and your family.
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Review from Barbara S (Daughter of Resident) published on 20 June 2019
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Reply from Darren Somauroo, Director at Digby Manor Care Home
Thank you, Barbara, for your kind words. We are always delighted to hear that family members are happy with their loved one's care. The team always try to go the extra mile for all the residents and it really is a homely atmosphere. Looking forward to seeing you visit again soon. Best wishes to you and your family.
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Review from Magdalena T (Daughter of Resident) published on 18 June 2019
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Reply from Darren Somauroo, Director at Digby Manor Care Home
Thank you Magdalena for your review. It is always nice to hear that relatives are happy with the care that their loved ones receive. Please rest assured that our staff will always go above and beyond to ensure they are happy and well cared for. Best wishes to you and your family and we look forward to you visiting again soon.
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Review from Claire C (Friend of Resident) published on 7 May 2019
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Reply from Darren Somauroo, Director at Digby Manor Care Home
Thank you Claire for taking the time to write a review about Digby Manor and for the truly wonderful words you use to describe the Home and the staff. It is always lovely seeing you visit and Digby Manor is a very special community for all our residents. Best wishes to you and thank you once again for the sincere words.
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Review from L M (Friend of Resident) published on 7 May 2019
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Reply from Darren Somauroo, Director at Digby Manor Care Home
Thank you for your kind words about Digby Manor. It is always a pleasure to see you visit every week and we will feedback your positive comments to the staff.
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Review from Adam M (Son of Resident) published on 29 January 2019
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Reply from Darren Somauroo, Director at Digby Manor Care Home
Thank you Adam for your review of Digby Manor. All the staff were happy to hear your delight at the care mum receives. She is very happy and loves the family home feel that we pride ourselves on. Look forward to seeing you visit again soon. Best wishes,
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Review from Susan J (Niece of Resident) published on 22 January 2019
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Reply from Darren Somauroo, Director at Digby Manor Care Home
Thank you Susan for your warm words about Digby Manor. It was our pleasure to care for your auntie and it was so nice to always see you visit. Best wishes to you and all the best for 2019.
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Review from Eileen B (Daughter of Resident) published on 11 January 2019
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Reply from Darren Somauroo, Director at Digby Manor Care Home
Thank you Eileen for kindly taking the time to write a review of Digby Manor and for the kind words. We are very pleased to hear that you are delighted with the level of care and attention mum receives. It is a pleasure to see the family visit so regularly and become a part of the Digby Manor community. Best wishes to you and the family.
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Review from Allen B (Son of Resident) published on 18 December 2018
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Reply from Darren Somauroo, Director at Digby Manor Care Home
Thank you, Allen, for your detailed review of your mother’s care. We are all delighted at Digby Manor that your family is very happy with Mum’s care. It is always lovely to see the family visit Mum and that she has settled in well. We wish you all a wonderful Christmas from all the staff at Digby Manor. All the best for the New Year.
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Review from L C (Niece of Resident) published on 29 October 2018
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Reply from Darren Somauroo, Director at Digby Manor Care Home
Thank you for kindly highlighting how well your uncle is doing under the watchful eyes of our staff. He has settled in very well to the Digby Manor community and it is so nice to see you visit regularly. Best wishes to you.
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Review from Susan J (Niece of Resident) published on 9 October 2018
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Reply from Darren Somauroo, Director at Digby Manor Care Home
Thank you Susan for your lovely review of Digby Manor.
The staff are all doing their training today, so I will be sure to pass on your kind review of their working practice during their break. I am very happy to hear that your aunt has settled in very well and it is always pleasing to see relatives visit so often and become a part of the Digby Manor community.
Best wishes to you and your family and thank you once again for sharing your experience of the care home.
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Review from David L (Son of Resident) published on 1 October 2018
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Reply from Darren Somauroo, Director at Digby Manor Care Home
Thank you David for your lovely review of Digby Manor. Your mum has settled in very well and enjoys the weekly singer we have. We look forward to you visiting when you are next over from Japan and wish you and your family the very best. Thank you once again for taking the time to review the Care Home and we are always on hand should you ever need anything.
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Review from C T (Niece of Resident) published on 13 September 2018
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Reply from Darren Somauroo, Director at Digby Manor Care Home
Thank you, for your lovely review of Digby Manor. The staff loved to care for your aunt and it is with a very heavy heart that we had to say goodbye. We hope that she is settled in to her new home and we wish you all the very best. Please say hello and big hugs to your aunt from all the staff at Digby Manor.
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Review from Louise F (Daughter of Resident) published on 18 July 2018
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Reply from Darren Somauroo, Director at Digby Manor Care Home
Thank you, Louise, for your family's lovely review of Digby Manor. It is a pleasure to have mum stay with us and be so engaging with our daily activities. Mum really has settled in immediately to life at Digby Manor and we hope as a family you all visit regularly as we know how much she values and loves her family.
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Review from Rumaana A (Friend of Resident) published on 6 July 2018
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Reply from Darren Somauroo, Director at Digby Manor Care Home
Thank you for taking the time to write a review of Digby Manor and for acknowledging the lovely atmosphere that the staff generate on a daily basis for all our residents. My wife loves to sing to the residents and the staff actively engage residents by dancing and having a jive! We pride ourselves on being a family orientated care home and it is lovely to know that your friend feels part of the Digby Manor community. Best wishes to you and your family.
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Review from Patricia B (Niece of Resident) published on 4 July 2018
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Reply from Darren Somauroo, Director at Digby Manor Care Home
Thank you Patricia for your warm and heart felt review of Digby Manor. It has been our pleasure to have your aunt settle in so well to our community and she is so full of joy. She loved her trip down to feed the ducks last week and we always look forward to seeing you visit. Best wishes to you and your husband.
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Review from Paul L (Son of Resident) published on 21 June 2018
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Reply from Darren Somauroo, Director at Digby Manor Care Home
Thank you Paul for your kind words about Digby Manor. It is so pleasing to hear that Mum loves the home and feels part of the family at Digby Manor. It is always nice to see you visit and Mum loves seeing you. Best wishes to you and the family.
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Review from S S (Daughter-in-law of Resident) published on 18 June 2018
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They soon call in a doctor to check out the problem and prescribe any medication necessary. Nurses also attend
Reply from Darren Somauroo, Director at Digby Manor Care Home
Thank you for kindly writing a review and acknowledging the wonderful community that we have at Digby Manor. It is so nice to see you visit so regularly and your mother-in-law always loves to see you. Wishing you and the family the very best from all the staff at Digby Manor.
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Review from J W (Daughter of Resident) published on 31 May 2018
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Reply from Darren Somauroo, Director at Digby Manor Care Home
Thank you J W, for kindly taking the time to scan a review for us. We will feedback your lovely words about the staff to them in our next staff meeting and it was indeed a pleasure to look after dad. You are always welcome back any time and we wish him, mum and the family the very best. Best wishes to you all from the Digby Manor Team.
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The Review Score of 10 (9.987) out of 10 for Digby Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.987 for Digby Manor Care Home is calculated as follows: ( (296 Excellents x 5) + (4 Goods x 4) ) ÷ 300 Ratings = 4.987
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Digby Manor Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Mar 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 24 Feb 2025
Please contact the Manager, for further details about availability, The Management Team will then arrange a convenient time for you to view the Home. Please read our CQC report that we pride ourselves on. It shows how care, safety and happiness for our residents are our priority. We have also been rated 'Best Care Home 2018, 2019, 2020, 2021, 2022, 2023 and 2024 - Birmingham' by Global Healthcare Pharmaceutical, Lawyer International AND Global 100, as well at the Top Care Home in Birmingham by carehome.co.uk for the last six years running. Please see our website for further details of our award winning team.
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Job Title: Director
Joined: 2017
Darren took over the ownership of Digby Manor Residential Care Home in March 2017. Prior to arriving at the Home, he worked for his parents in the Care Sector and has led both strategically and operationally in various settings. Darren took his time to find 'the right home' before purchasing Digby Manor in March 2017. Community links are a big part of his vision for making Digby Manor the number one flagship home in the West Midlands and the various awards received to date show how well the Care Home is doing. Darren has big plans for the future of Digby Manor and with his long-standing and committed staff are striving for outstanding in all that they do in the delivery of person-centred care.
Job Title: Registered Manager
Joined: 2017
Jane is a mother of 2, with a daughter and a son who are now grown up and have families of their own. Jane is a proud grandmother of 5 grandchildren, whom she adores.
Jane started her career in a nursing home over 20 years ago and worked her way through her qualifications completing level 2, 3, 4 and leadership and management.
Jane always wanted to care for people even as a child and always wanted to help the less fortunate. During Jane’s studies her tutor advised her to go to University to study ‘nursing’, however Jane had other ideas and really wanted to make a difference.
As a child, Jane, was always around people with learning disabilities whom she would share holidays and social events. Jane felt this was the area that she wanted to pursue and to support people to make a difference. Jane worked her way up to become a Registered Manager.
In August 2017, Jane was appointed the Care Home Manager of Digby Manor and has been part of a magical experience since. Jane feels very passionate about her role and making a difference through ‘Good Quality Care.’ And so the journey continues for Digby Manor to be ‘outstanding’ in all areas by the regulator, CQC.
Job Title: Deputy Manager
Joined: 1997
Lisa has worked at Digby Manor for over 25 years! She worked her way up through the ranks starting as a part-time Domestic shortly after having had her daughter. She has worked in every area of Digby Manor and knows the environment inside and out. Lisa has completed NVQ Levels 2 and 3 in Health and Social Care. Lisa has also completed her Team Leader Qualification, and she has completed a Level 2 in Dementia Care, End of Life Care, Nutrition and Equality and Diversity. Lisa is now currently working towards gaining a Level 5 in Health and Social Care. Lisa is part of the Management Team to ensure we deliver excellent standards of care for all our residents. In her spare time, Lisa enjoys socialising with friends, spending time with her family, especially her grandchild, who is her bundle of joy. Lisa is a long time fan of Digby Manor and loves being a part of something special and especially making a difference to peoples lives.
Job Title: Quality Assurance Manager / Administrator
Joined: 2018
Kim is a qualified accountant and has been the Administrator at Digby Manor Residential Care Home since January 2018. Prior to working at Digby Manor, Kim worked for a major accountancy company in the city. She has also completed many of the in-house training courses offered at Digby Manor given her interest in working with people with dementia. Outside of work, Kim and her husband like to partake in lots of extracurricular activities with their son. Kim oversees all the administration of the care home and conducts the viewings of potential families/residents.