Digby Manor Care Home

908 Chester Road, Erdington, Birmingham B24 0BN
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Top 20 carehome certificate
10 133 Reviews
  • Digby Manor Care Home, Birmingham
Digby Manor Care Home is a MULTI AWARD WINNING Care Home located in the residential area of Erdington, Birmingham and provides a warm and inviting residential care setting to the elderly and adults with dementia.

Residents have access to the tranquil and peaceful garden setting at the back of the home. Inside the home there are two large communal lounge areas, a conservatory and dining room for socialising and relaxing.

The home prides itself on the warm, friendly and caring nature that staff give to their residents to ensure they remain happy, content and as independent as possible. The dedicated and long-serving staff are active at addressing any issues, problems or anxieties residents face when moving into a new care environment.

A team of knowledgeable professionals with a wealth of skills and experiences provide support and guidance to residents from a range of backgrounds with a variety of care and support needs.

The social atmosphere is enhanced by a flexible programme of activities which focuses on physical and emotional health, while looking to make the most of community links and personal interests.

Residents at Digby Manor Care Home are at the centre of everything they do. Staff work tirelessly to ensure that each service user benefits from a friendly, respectful and enhanced lifestyle.

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Care Provided by Digby Manor Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Jane Farr (Manager)
  • Admission Criteria
    • All admissions welcome and the Management Team assess each case on merit.
    • Ages 65+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Digby Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,150
    • Self-Funded Residential Dementia Care £950 – £1,150
    • RESPITE Self-Funded Residential Care £950 – £1,150
    • RESPITE Self-Funded Residential Dementia Care £921 – £1,150

  • Our fees are based on an assessment of the resident and takes into consideration needs as well as the type of room available.
  • (these prices are only a guideline, please contact Digby Manor Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Prospective residents and relatives are welcome to come and view the Care Home at their convenience and an advanced appointment is not necessary. Digby Manor is a Care Home with an emphasis on care for their residents.


  • Parking

  • Car park on site and there are no parking restrictions in the local area


Digby Manor Care Home Reviews (133)

Total of 133, showing 101-120
10

Digby Manor Care Home has a Review Score of 10 (9.987) out of 10, based on 25 reviews in the last 2 years. Over all time Digby Manor Care Home has 133 reviews.

Overall Experience

  • 131
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Date Published

133
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Review from Robert H (Son of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is being really well looked after by staff who genuinely care about him and the other residents. If I need to ask something, whoever I ask is able to give an answer and all seem to know without reference to records, what the situation is re dad. A very good care home.

Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Robert, for your kind words about the staff. We will ensure that we feed this back to them at our next staff meeting to highlight the good work that they are doing. Dad is keeping well and it is lovely to hear that the staff are up to date with dad's care plan and that his needs are always being met to the best possible standard. It is a pleasure to see the family visit so regularly. Best wishes to you, your wife and the family.


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Review from David H (Son of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can highly recommend Digby Manor where my father has been a resident for over a year. The management and staff are always very pleasant and motivated to give a very good service, with time for residents and families, with good information on all aspects, care and any concerns.

Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, David, for your kind words about Digby Manor. It is truly a pleasure to see you visit dad so regularly and he is always pleased to see you, as are the staff. The staff will be pleased to hear that you think so highly of them when we next have our staff meeting. We always reflect on good practice and see where we can always look to improve. Best wishes to you and your lovely family.


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Review from Alan E (Brother of Resident) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is really settled and happy at Digby Manor. Her health and weight are greatly improved. This is all thanks to the excellent staff at Digby Manor.

Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Alan for your review of Digby Manor. Your sister has indeed settled very well and has forged some strong friendships. She enjoys our quiet lounge in B Zone to read and look out at our lovely garden and it was lovely to see her taking in the sun outside with her fish and chips in traditional newspaper wrapping the other day. Best wishes.


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Review from Joanne O (Granddaughter of Resident) published on 24 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care for my Grandma, the staff are so caring and my Grandma loves the community feel.

Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Joanne for your kind words. It was a pleasure to see you visit your grandma the other day and see her eyes full of joy at seeing the grandchildren. Nana is doing very well and making lots of friends. She loves our weekly singer and is even joining in with the singing and jiving! Take care


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Review from Lorraine K (Sister of Resident) published on 24 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never seen my brother as happy and content as he is at the moment. I am so pleased he is in an environment where he is cared for, respected and encouraged with his hobbies such as painting and drawing. He really is part of a little community here which is brilliant to see.

Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Lorraine for your kind words about Digby Manor and we are delighted to hear that your brother is so happy and content. He is a joy to have at the care home and he is loving expressing his creative side as the staff have put lots of his pictures up around the lounge for the other residents to see. He is so happy to be back in touch with you and we look forward to you visiting Digby Manor to see him again soon.


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Review from Mark B (Son of Resident) published on 13 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Respite care for three weeks. Excellent care and service.

Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Mark for your review of dad’s stay at Digby Manor. We are glad to hear that you were very happy with his respite care and the staff look forward to hopefully seeing him again soon as he became very much part of the Digby Manor community. Best wishes to you and your family.


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Review from Olive M (Daughter of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind and caring atmosphere. Improvements being made are very good.

Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Olive for taking the time to review Digby Manor. Mum has settled well in to the Home and it is always a pleasure to see you visit. Mum loves to keep active and helps with all the meal times. It is lovely to see how at home she is in her new surroundings. Best wishes to you and your family and all the best for 2018.


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Review from John S (Friend of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lots of entertainment weekly with involvement from residents.

Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you John for your review. It is indeed a pleasure as always to see you visit every week and we wish you and the family the very best for 2018.


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Review from Steve F (Son of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother received was exceptional, not only did they make my mum happy and as comfortable as possible, but they did the same for my dad when he visited her. This meant a lot. Thank you.

Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Steve for your kind words and for acknowledging that the staff did their very best to ensure mum was well cared for. It was lovely to see your father visit regularly and we wish you all the very best for 2018.


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Review from Joyce S (Friend of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Enjoyed weekly entertainment and involvement with residents.
Lots of good response to music provided.

Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Joyce for your review. The residents are really engaging in all the new activities that we have on offer and the feedback from them is excellent. The home is really becoming a wonderful community that is thriving.


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Review from K F (Daughter of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, sensitive and responsive staff. Care staff are amazing nothing is too much trouble for them.
Communication from the manager is excellent lovely home and approachable owner.

Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you for your review. Your mother settled into Digby Manor very well and enjoyed the daily activities and interaction with the other residents. It was lovely to see you and your father at the Christmas party and we wish you all the very best for 2018.


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Review from C A (Wife of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with Digby Manor. I am extremely pleased with the care that my husbands receives.

Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, for your review. Your husband has settled well into Digby Manor and we will continue to support him in the best way possible. It is always a pleasure to see you visit and we wish you the very best for 2018.


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Review from Christine H (Relative of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care superb! The staff are son constantly kind. Very good management and organisation.

Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Christine for your kind word about the staff. We are very careful when we look to recruit new staff and it is very important that they meet our values with regards to caring for the residents of Digby Manor. As you will be aware we are blessed with some long-standing staff who have been at Digby Manor for over 20 years and they are the cornerstone of the home and epitomise excellent care.


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Review from E L (Daughter of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care focusing on a family atmosphere. Laundry service could be improved, but any concerns I have were addressed. The owners visit often and chat with residents rather than simply doing business.

Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Erica for your review and for the positive things that you said about the Home. Your mum is doing so well and it is so pleasing to see how much she has improved since returning from hospital. She is an integral member of the Digby community and it is so lovely to have our chats and find out how she is doing. We look forward to seeing you soon.


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Review from Fran P (Daughter of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming and busy atmosphere. Staff's hearts are always in the right place. Activities are introduced for residents on a weekly basis. My mother always looks happy and contented.

Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Fran for your positive review of the staff and the warm and welcoming atmosphere that you experience when you visit mum. The staff do a fantastic job for all the residents to make the home what it is. Lovely to know that mum is happy and content.


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Review from Andrew G (Son of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff who are so caring and cannot do enough. Outstanding leadership by the management and the owners. I had cause to put both my parents into care at very short notice when my mother was taken to hospital. I was delighted with Digby Manor who took care of both of them. I would gladly have taken
all of the staff with us when we moved both of them down to West Sussex to be near to us.

Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Andrew for your positive review of Digby Manor and acknowledging the outstanding work our carers do. It was our pleasure to care for your parents and we wish you the very best for the future. From everyone at Digby Manor, please pass on our regards to both Mum and Dad.


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Review from Geraldine T (Daughter of Resident) published on 27 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had to come to Digby Manor for two weeks respite.
She was welcomed by friendly, caring staff and has been well looked after.
The manager and deputy manager have listened to my questions and concerns regarding my mum's condition and always offered helpful advice and support.

Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Geraldine, for your review. Your feedback is much appreciated and I will ensure your comments are shared with the staff. It was a pleasure looking after your Mum and we wish you and your family all the best for the future.


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Review from Thomas (Son of Resident) published on 26 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had a short stay at Digby Manor. It is the first care home that she has been in and my sister and I were very impressed by the level of care she received. The staff went out of their way to ensure my mum was happy and content and they kept us informed all the time. It made a difficult time
much easier for me and my sister. Thank you.

Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Thomas, for your review about mum’s stay with us. We are delighted that you found the staff helpful and it was our pleasure to look after your mother. I will pass on your warm sentiments to the staff.


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Review from Anne C (Daughter of Resident) published on 9 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a short stay at Digby Manor, my family and I were so impressed with the outstanding care provided. The staff were friendly and approachable and always have the residents well being and care in mind, nothing is too much. The residents were looked after extremely well, well fed and no requests were
too much. The owner and manager were simply amazing, offering advice and support to help us find the right setting for our father. Nothing was too much, they did above and beyond what is expected and for that, I am forever grateful! Thank you!!

Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you Anne for kindly writing a review about us and the Care Home. It was a pleasure to assist you and your lovely family. Your words were very kind and much appreciated by us all at Digby Manor. The team strive to ensure all resident needs are best met all the time and we pride ourselves on the excellent and transparent relationship we have with all relatives that visit the Home. We wish you and your family the very best for the future. Kind regards.


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Review from Kathleen S (Friend of Resident) published on 14 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it is very very good.


I think the staff are friendly and kind and it's always clean.
The food is also very good and my friend loves it there.
I have come at different times of the day and the week and you do notice quality care.


Reply from Darren Somauroo, Director at Digby Manor Care Home

Thank you, Kathleen, to acknowledge that the home is going from strength to strength. The staff love to see you and it is nice of you to acknowledge all the hard work that the team are doing. With our new office, new front door entrance and a new conservatory soon to be added, the home is clearly looking to continually improve the environment for all our residents, friends and extended families. Hope to see you again very soon x


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Current Review Score: 10.0 (9.987)

Overview of Review Score

The Review Score of 10 (9.987) out of 10 for Digby Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.987 for Digby Manor Care Home is calculated as follows: ( (296 Excellents x 5) + (4 Goods x 4) ) ÷ 300 Ratings = 4.987

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Digby Manor Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 24 Feb 2025

Please contact the Manager, for further details about availability, The Management Team will then arrange a convenient time for you to view the Home. Please read our CQC report that we pride ourselves on. It shows how care, safety and happiness for our residents are our priority. We have also been rated 'Best Care Home 2018, 2019, 2020, 2021, 2022, 2023 and 2024 - Birmingham' by Global Healthcare Pharmaceutical, Lawyer International AND Global 100, as well at the Top Care Home in Birmingham by carehome.co.uk for the last six years running. Please see our website for further details of our award winning team.


Awards / Recognitions (25)

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Meet the Team (4)

Darren

Darren Somauroo

Job Title: Director

Joined: 2017

Darren took over the ownership of Digby Manor Residential Care Home in March 2017. Prior to arriving at the Home, he worked for his parents in the Care Sector and has led both strategically and operationally in various settings. Darren took his time to find 'the right home' before purchasing Digby Manor in March 2017. Community links are a big part of his vision for making Digby Manor the number one flagship home in the West Midlands and the various awards received to date show how well the Care Home is doing. Darren has big plans for the future of Digby Manor and with his long-standing and committed staff are striving for outstanding in all that they do in the delivery of person-centred care.


Jane

Jane Farr

Job Title: Registered Manager

Joined: 2017

Jane is a mother of 2, with a daughter and a son who are now grown up and have families of their own. Jane is a proud grandmother of 5 grandchildren, whom she adores.
Jane started her career in a nursing home over 20 years ago and worked her way through her qualifications completing level 2, 3, 4 and leadership and management.
Jane always wanted to care for people even as a child and always wanted to help the less fortunate. During Jane’s studies her tutor advised her to go to University to study ‘nursing’, however Jane had other ideas and really wanted to make a difference.
As a child, Jane, was always around people with learning disabilities whom she would share holidays and social events. Jane felt this was the area that she wanted to pursue and to support people to make a difference. Jane worked her way up to become a Registered Manager.
In August 2017, Jane was appointed the Care Home Manager of Digby Manor and has been part of a magical experience since. Jane feels very passionate about her role and making a difference through ‘Good Quality Care.’ And so the journey continues for Digby Manor to be ‘outstanding’ in all areas by the regulator, CQC.


Lisa

Lisa Brettell

Job Title: Deputy Manager

Joined: 1997

Lisa has worked at Digby Manor for over 25 years! She worked her way up through the ranks starting as a part-time Domestic shortly after having had her daughter. She has worked in every area of Digby Manor and knows the environment inside and out. Lisa has completed NVQ Levels 2 and 3 in Health and Social Care. Lisa has also completed her Team Leader Qualification, and she has completed a Level 2 in Dementia Care, End of Life Care, Nutrition and Equality and Diversity. Lisa is now currently working towards gaining a Level 5 in Health and Social Care. Lisa is part of the Management Team to ensure we deliver excellent standards of care for all our residents. In her spare time, Lisa enjoys socialising with friends, spending time with her family, especially her grandchild, who is her bundle of joy. Lisa is a long time fan of Digby Manor and loves being a part of something special and especially making a difference to peoples lives.


Kimberley

Kimberley Morris

Job Title: Quality Assurance Manager / Administrator

Joined: 2018

Kim is a qualified accountant and has been the Administrator at Digby Manor Residential Care Home since January 2018. Prior to working at Digby Manor, Kim worked for a major accountancy company in the city. She has also completed many of the in-house training courses offered at Digby Manor given her interest in working with people with dementia. Outside of work, Kim and her husband like to partake in lots of extracurricular activities with their son. Kim oversees all the administration of the care home and conducts the viewings of potential families/residents.