Church Rose Nursing Home

8 Payton Road, Handsworth, Birmingham B21 0HP
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9.5 28 Reviews
  • Church Rose Nursing Home, Birmingham
Church Rose strive to provide care that promote respect, dignity, choice, individuality and privacy to residents.

They are registered to provide nursing care to older adults above 65 years of age. They provide nursing care to residents with various health problems such as CVA, COPD, PEG feeds, Parkinson’s Disease, High Blood Pressure, Diabetes, Dementia (where the nursing needs outweigh the dementia), loss of mobility etc.

Church Rose is a 42 bedded modern care facility in Handsworth conveniently located close to local amenities including GP surgery and places of worship. Access to major road network is close with the M5 being just over a mile away.

Bedrooms and communal areas have been designed and furnished to the highest standard utilizing professional expertise, bespoke materials with a blend of traditional and contemporary style. Every bedroom features an en-suite facility, the majority with wet rooms.

There is excellent outside space for the residents to have a stroll, involve themselves in some gardening or develop their own vegetable patch. Ample car par space is available at the front for visitors.

Care Provided by Church Rose Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Mae Lacson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015
    • Number of floors: 2

Funding & Fees Guide for Church Rose Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £975
    • Self-Funded Nursing Care from £1,000
    • RESPITE Self-Funded Residential Care from £1,000
    • RESPITE Self-Funded Nursing Care from £1,100
  • Nursing fees is the cost as quoted plus FNC
    Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee
    Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.


  • (these prices are only a guideline, please contact Church Rose Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • There are no restrictions on the visiting times but please avoid lunch and dinner times if possible.


  • Parking
  • There is ample care parking spaces at the Care Home


Church Rose Nursing Home Reviews (28)

Total of 28, showing 21-28
9.5

Church Rose Nursing Home has a Review Score of 9.5 (9.486) out of 10, based on 8 reviews in the last 2 years. Over all time Church Rose Nursing Home has 28 reviews.

Overall Experience

  • 21
  • 7
  • 0
  • 0
  • 0

Date Published

28
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3
8
20
Overall Experience  Overall Experience 4.0 out of 5

Dad was sent here after being transferred from another nursing home. I wasn't very happy about this at first as I wasn't consulted. But Dad seems very happy and content here. The staff are lovely and very friendly and caring and have kept us in touch with Dad with video calls and have sent photos.

Reply from Carol Sabell, Manager at Church Rose Nursing Home

Thank you so much for taking the time to send a review, we all appreciate your kind words. Dad has become a very popular addition to the Church Rose 'family' and keeps us all entertained. We are happy that your original concerns have eased and we very much look forward to welcoming you and the family into the home in the coming weeks.


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Overall Experience  Overall Experience 5.0 out of 5

Our mum has been a resident at Church Rose Care Home since July 2018 and has significant nursing and dementia needs. We have only positive reviews and comments to leave here, for all aspects of Mum's care and the environment that she lives in. We are unable to visit as frequently as we would like, resulting
in only weekly visits, but our guilt and worry are assuaged by the marvellous care that mum receives.
We visit at irregular times of the week, never giving notice of our arrival, and there has never once been an occasion to cause us to worry or concern. We've never heard anyone say, or do, anything unpleasant or negative to any resident (or each other) and there's a calm, happy atmosphere throughout. The nurses are amazing too and respond quickly to any changes to needs. They're persistent in chasing up external resources and services, and we are hugely grateful for the care that Mum has received since being here. We whole-heartedly recommend Church Rose to anyone and their families

Reply from Navjot Hanspal, Executive asistant at Church Rose Nursing Home

Thank you for your kind words and we aim to provide the best care to our residents.


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Overall Experience  Overall Experience 5.0 out of 5

Currently volunteering here friendly staff and service users enjoy volunteering here such a friendly environment and atmosphere thanks for having me.

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Overall Experience  Overall Experience 4.0 out of 5

We, as a family, have very warm feelings towards Church Rose and are so grateful for the love and individual care that dad was shown over the past few difficult months. We have only just lost him, so this is hard to write, but there was clearly genuine affection for him and despite his agitation at
times, he also had quality times with the people here, dancing, sharing memories etc. All the people in the home - receptionists, carers, kitchen staff, cleaners, managers, of course - great leadership - have been welcoming and interested when we have visited dad. So thank you so much to everyone for all your efforts in the last phase of dad's life.

Reply from Gregory Zhuwao, Manager at Church Rose Nursing Home

Thank you very much Helen. We all dearly miss your dad, our reception area is not going to be the same- all the intelligent conversations and dances. Our thoughts and prayers are with you at these difficulties times.


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Overall Experience  Overall Experience 4.0 out of 5

Highly recommend Church Rose Nursing Home. Very friendly staff. Food quality is excellent. Very good service. If you really love your elders/beloved ones then try Church Rose Nursing Home first, I am sure you will be NOT disappointed.

Reply from Gregory Zhuwao, Manager at Church Rose Nursing Home

Thank you Reetu for your observation and kind words.


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Overall Experience  Overall Experience 4.0 out of 5

I have filled this out on my husband's behalf. The staff are all lovely in the home but it does need a good refurbishment, but we, my family and I are happy to have my husband there, as it is near to home and we don't feel afraid to approach the staff if we have a problem.

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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care provided for our relative. The staff are also very kind and understanding to us. Our relative is always clean and his room kept tidy, clothes nicely washed and put away.

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Overall Experience  Overall Experience 4.0 out of 5

The person in question has received excellent care.
She is constantly visited by her family to ensure the care is constant.
So far the staff has been very good from what we can see therefore have no complaints.
We are satisfied.

Reply from Gregory Zhuwao, Home Manager at Church Rose Nursing Home

Thank you very much Rhona for your positive feedback.


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Current Review Score: 9.5 (9.486)

Overview of Review Score

The Review Score of 9.5 (9.486) out of 10 for Church Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.853 for Church Rose Nursing Home is calculated as follows: ( (81 Excellents x 5) + (14 Goods x 4) ) ÷ 95 Ratings = 4.853

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.633 Points relating to the number of positive Reviews for Church Rose Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 8 Positive Reviews ÷ 9.6 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Dec 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (4)

Mae Ann

Mae Ann Lacson

Job Title: Home Manager

Joined: 2018

I am a registered nurse for 17 years and been in Macc Care for 4 years. i have been promoted as Home Manager for Church Rose.


Thomas

Thomas Masih

Job Title: Head Chef

Joined: 2010

I have been working as the Head Chef at Macc Care for 12 years and love every part of my job. I do daily visits to each of our residents to ask their meal preference.


Beverley

Beverley Brown

Job Title: Wellbeing Coordinator

Joined: 2013

I have been with Macc Care for over 9 years and enjoy organising entertainment for our residents, arts and crafts workshops and especially on special celebrations we like to dress up to have a wonderful time.


Ekta

Ekta Rani

Job Title: Head Housekeeper

Joined: 2016

I have been with Macc Care for 6 years and love working at Church Rose Care Home.