Abbey Court Care

526 Church Road, Yardley, Birmingham B33 8HT
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10 49 Reviews
  • Abbey Court Care, Birmingham
Now celebrating their 40th Anniversary.

Abbey Court has a team of dedicated staff that are fully trained to provide person-centred care to all residents, resulting in a high-quality, worry-free lifestyle for all the residents and their families and friends.

For added peace of mind, there is a sprinkler system fitted throughout the home.

Accommodation includes single rooms, double rooms, rooms with en-suite and suites, and various types of accommodation to suit couples.

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Care Provided by Abbey Court Care

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Becky Poppy (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (12)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Abbey Court Care

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £750
    • RESPITE Self-Funded Residential Care from £750
  • (these prices are only a guideline, please contact Abbey Court Care to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Abbey Court Care Reviews (49)

Total of 49, showing 1-20
10

Abbey Court Care has a Review Score of 10 (10.000) out of 10, based on 10 reviews in the last 2 years. Over all time Abbey Court Care has 49 reviews.

Overall Experience

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Date Published

49
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Review from E F (Respite Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my third visit to Abbey Court Care and the service has been good on each visit. The staff are pleasant and met my care needs.

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Review from Larry W (Son of Resident) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since 2018. She has always received first-class care from the staff. I have nothing but praise for the care she receives. Prior to Mum coming to Abbey Court Care I visited sixteen care homes and found Abbey Court to be the best for Mum.

Reply from Rebecca Poppy, Manager at Abbey Court Care

Thank you so much for a wonderful review of our home, I will pass on your comments to our staff team.


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Review from K H (Niece of Resident) published on 5 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty moved into Abbey Court a while ago, she has really settled well, her room is really homely and I have a good relationship with her key worker, who goes over and above to help out as I live quite far from the home and don't get to visit that much. All of the staff are lovely and the management
team are easy to talk to and help me speak with my aunty over the phone. Abbey Court is a really lovely care home.

Reply from Rebecca Poppy, Manager at Abbey Court Care

Thank you so much for a lovely review of our home. I will pass on your comments to the rest of the staff.


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Review from M M (Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy here. The staff are good and look after me.

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Review from Keely D (Granddaughter of Resident) published on 18 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my grandmother being in the home she has beneficially progressed with mobility and speech. Being able to visit her in a home as a family and my grandmother brings us so much joy. The staff are always on hand to help us and know her so well. We're always made to feel at home when we come and visit
her. The staff have been brilliant with us, helping us to communicate with her. All staff ensure Nan's needs are catered for we're updated in the process. We especially love her bedroom where they've put photos up to make it feel just like home.

Reply from Rebecca Poppy, Manager at Abbey Court Care

Thank you very much for a lovely review of our home.


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Review from Rita S (Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the food and the staff.

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Review from Anne P (Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.
Good staff. Activities are very good and is the food.

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Review from Ken C (Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Food modest. The staff are good. Want more meals out.

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Review from K G (Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's nice and warm here. I love my bed.

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Review from Patricia T (Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice.
Very polite staff.
Very nice building.

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Review from Sharon C (Daughter of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day bringing my mom, all the staff were so friendly and made me feel at ease leaving Mom in their capable hands, knowing she will be looked after. Thought the place was lovely and clean, bright with plenty of room to get around. The bedroom was homely and comfortable. Overall, the staff
were so helpful and kind. A truly caring place, bright and cheerful.

Reply from Dave Thompson, Owner at Abbey Court Care

Thank you for your excellent review. It clearly shows that we continue to exceed all expectations.


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Review from Rose S (Daughter of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father's stay at Evergreen was wonderful. The carers, the accommodation, the residents were all so good. It is always daunting to leave a relative in this way, but the staff supported me as well as my dad. I would just like to say thank you!

Reply from Dave Thompson, Owner at Abbey Court Care

Thank you for your superb review showing that we continue to provide a top rate service.


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Review from T R (Daughter-in-law of Resident) published on 8 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

In short, I would not recommend Evergreen.
My mother-in-law can't walk and uses a stand aid to transfer her. Evergreen called me after about 2 hours of mom being there and said mom could not use their stand aid and was taking 3 to assist her (I find this hard to believe as I used mom's with her by
myself the morning I took her to Evergreen). They also said they couldn't keep her. I asked if they could keep mom until I found her a place somewhere else. To this the reply was no and that I need to collect her as soon as possible. The social worker spoke with them and suggested that we take mom's stand aid to which they said no.
The social worker did manage to find mom a placement thankfully.
Mom has carers 4 times a day and these had been cancelled. Evergreen showed no compassion.
Fortunately, mom has family to help resolve issues but not all elderly do.
Please bear this in mind before placing your loved ones into Evergreen. You could get the phone call to say come and collect.

Reply from Dave Thompson, Owner at Abbey Court Care

This review is nothing short of malicious and vindictive. Before the resident came in, her daughter told us her mother could weight bare and assist with transfers. When she arrived, it was clear she could not stand using our equipment, taking 3 staff in addition to support her. It was not safe for this lady to stay with us as she needed nursing care which we do not provide. Later that day she was eventually transferred to a local nursing home. The daughter was only at our Home for about 30 minutes, taking her mother to the bedroom and then the office to complete paperwork. Because of the short time she was at the Home and the fact she only saw a bedroom and the office, it is impossible for her to have made a reasoned assessment of any of the 12 topics to be reviewed. There is certainly no marks for carehome.co.uk for using a review system that is fatally flawed and no longer fit for purpose.


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Review from Helen G (Daughter of Resident) published on 16 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff went the extra mile in helping my mum settle into her new home. They were gentle and kind during a difficult time. They have continued to be friendly, supportive and caring. The food always looks appetising and smells wonderful. We feel reassured that they have her best interests at heart.

Reply from Dave Thompson, Owner at Abbey Court Care

Thank you very much for your excellent review. It shows that we continue to provide a first-class service.


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Review from Sheila S (Resident) published on 13 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's very homey. very comfortable. The girls are excellent and very pleasant. I'm happy here and happy with the service offered.

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Review from Ann P (Resident) published on 24 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Evergreen is a lovely place to be - it is a lovely home.

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Review from Brian P (Resident) published on 23 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love living at Evergreen.
The staff are very kind and friendly.

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Review from Martin M (Son of Resident) published on 2 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing staff and very caring. The staff helped out all the time when needed. It is a very homely environment with very friendly staff. They made my mom feel like she was a part of the family.

Reply from Dave Thompson, Owner at Abbey Court Care

Thank you very much for your excellent review. It is good to see that your mother enjoyed her stay with us, as the staff did looking after her. We would welcome her back anytime.


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Review from S F (Friend of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was admitted as an emergency placement to Evergreen. The staff welcomed her with open arms and were very kind and thoughtful of her needs. She had never been in a care home before and was very nervous about moving in. She has settled very well and I can't thank the staff enough for all they
have done.

Reply from Dave Thompson, Owner at Abbey Court Care

Many thanks for your excellent review, highlighting our continued commitment in providing a first-class service.


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Review from K G (Resident) published on 11 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good food. Very good staff. Very clean. I love living in Evergreen.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Abbey Court Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Abbey Court Care is calculated as follows: ( (120 Excellents x 5) ) ÷ 120 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbey Court Care is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 17 Mar 2025

1 single ensuite. 1 shared male.


Awards / Recognitions (2)

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Meet the Team (4)

Becky

Becky Poppy

Job Title: Home Manager

Joined: 2017

Hi I'm Becky, I have been the Manager of Abbey Court since December 2017.


I have worked in Nursing and Residential care for over 20 years.


I have an NVQ level 5 qualification in management and Leadership.


All my mandatory training is up to date, and I am also Covid vaccinated.


Vicki

Vicki Lewis

Job Title: Assistant Manager

Joined: 2020

Hello my name is Vicki, and I am the Assistant Manager at Abbey Court, I have been with the company for over 12 months now.


I have an NVQ level 5, and I am fully vaccinated against Covid-19.


Natasha

Natasha Stanley

Job Title: Senior Care Assistant

Joined: 2018

Hi, I'm Natasha, and I work as a Senior care assistant at Abbey Court, I've worked here since March 2018, and have 12 years of experience in the care industry, I have completed my health and social care level 3. All my training is up to date, and I am also Covid-19 vaccinated.


Maria

Maria Crane

Job Title: Activities Assistant

Joined: 2023

My name is Maria, I have worked in the care industry for many years.


I am now the activities assistant at Abbey Court, we have a jam-packed activity schedule each month, catered for all of our residents' individual needs.


Frequently Asked Questions about Abbey Court Care

What types of Care is Abbey Court Care registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abbey Court Care provide?

Palliative Care, Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Abbey Court Care have?

There are 16 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Abbey Court Care?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbey Court Care to the centre of Birmingham?

4.1 mile(s) as the crow flies, distance by road may be significantly further.