Abbey Court Care

526 Church Road, Yardley, Birmingham B33 8HT
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10 49 Reviews
  • Abbey Court Care, Birmingham
Now celebrating their 40th Anniversary.

Abbey Court has a team of dedicated staff that are fully trained to provide person-centred care to all residents, resulting in a high-quality, worry-free lifestyle for all the residents and their families and friends.

For added peace of mind, there is a sprinkler system fitted throughout the home.

Accommodation includes single rooms, double rooms, rooms with en-suite and suites, and various types of accommodation to suit couples.

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Care Provided by Abbey Court Care

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Becky Poppy (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (12)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Abbey Court Care

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £750
    • RESPITE Self-Funded Residential Care from £750
  • (these prices are only a guideline, please contact Abbey Court Care to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Abbey Court Care Reviews (49)

Total of 49, showing 21-40
10

Abbey Court Care has a Review Score of 10 (10.000) out of 10, based on 10 reviews in the last 2 years. Over all time Abbey Court Care has 49 reviews.

Overall Experience

  • 45
  • 3
  • 0
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  • 1

Date Published

49
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Review from June W (Resident) published on 10 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service. Staff very pleasant and helpful. Food good.

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Review from Doreen s (Resident) published on 3 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff really friendly. Very clean. Really good food.

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Review from E T (Resident) published on 21 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind. Every staff member. Excellent food. Very clean and caring. Excellent service.

Reply from Dave Thompson, Owner at Abbey Court Care

Thank you very much for your excellent review of Evergreen, it is well appreciated by all staff and management.


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Review from C L (Respite Resident) published on 1 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Evergreen as urgent respite and will be sad to leave because the staff and residents have shown unconditional positivity as regards to me. Food is great and being honest I can't find fault at Evergreen.

Reply from Dave Thompson, Owner at Abbey Court Care

It is good to hear you are thoroughly enjoying your stay with us. Many thanks for taking the time to give us such a wonderful review.


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Review from Robert J (Husband of Resident) published on 25 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the service provided. The staff are very helpful and kind. They care for my wife so well and I know my wife is happy in their care. The carers are amazing, they not only understand my wife's needs but also help me as I have been struggling with not seeing my wife due to Covid. I
phone three times a day and it's never any trouble for them to speak with me and let me know how my wife is.

Reply from Dave Thompson, Owner at Abbey Court Care

Thank you very much for your excellent review. It is good to hear that we continue to provide a first-class caring service in these difficult times.


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Review from David W (Son of Resident) published on 18 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom is very happy here. Her health has greatly improved and after living alone for several years, she now feels she has her life back. The staff are lovely and Mom loves them all. Mom also enjoys her meals and feels really at home here. The staff go the extra mile for the residents, even painting Mom's
nails and providing stimulating activities.

Reply from Dave Thompson, Owner at Abbey Court Care

Many thanks for your first-class review. It's really good to hear that your mother has settled in well and that you are both very happy with the excellent service we continue to provide.


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Review from Maureen M (Daughter of Resident) published on 27 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Evergreen just ten days before lockdown. She was traumatised by going into the home straight from hospital. The staff soon settled her into a lovely room, very near to the office so that they could keep a close eye on her. My mother has needed a lot of attention and the staff have
comforted her and responded sensitively to her needs. We have been able to visit her during lockdown via a temporary shelter erected outside. I am very impressed with how the staff are providing stimulating activities and we receive regular WhatsApp videos and photos of any events. There is a real family atmosphere within the home and all staff are friendly and approachable.

Reply from David Thompson, Owner at Abbey Court Care

Thank you very much for your wonderful review. We are very grateful to have such support from families and to know that all the dedication and hard work our staff continue to provide is much appreciated.


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Review from P N (Daughter of Resident) published on 12 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has been in Evergreen since January 2013. The staff at the home have always been professional, caring and friendly. They show genuine love for my mother, and I can not in all the years she had been at Everygreen fault the care she has received. I have mentioned this home to other people who have
doubts about the 'care system' for their family members.

Reply from David Thompson, Proprietor at Abbey Court Care

Many thanks for your glowing review. It is heartwarming to hear that your Mothers care has been faultless throughout the seven-plus years she has been with us.


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Review from S S (Daughter of Resident) published on 11 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care provided and all the activities that are done with her.
She seems very happy at the home.

Reply from David Thompson, Proprietor at Abbey Court Care

Thank you very much for your review. Although the bedroom you both chose was very tastefully redecorated throughout before your mother moved in, it is our smallest room.


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Review from V P (Daughter of Resident) published on 3 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very friendly and helpful. The rooms are fresh and clean. Mom doesn't like some of the dinners. Where mom sits nobody can see or hear the TV. The room where they eat is very pleasant. Thank you for taking good care of mom.

Reply from Dave Thompson, Owner at Abbey Court Care

Thank you very much for your review, your comments are much appreciated. After talking to your mother, we are now able to tailor meals to her liking.


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Review from T O (Sister of Resident) published on 26 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in Evergreen Care Home for the last six months. She is very well looked after by all the staff. Nothing is too much trouble for them. Every time I go she is always fresh and clean. She has her hair and nails done weekly. The staff are always around to see to her needs. She has been
confused quite a bit in the last month. She is always treated with kindness and patience. I would recommend this home to anyone who has a relative who needs a caring family home.

Reply from Dave Thompson, Owner at Abbey Court Care

Thank you very much for that glowing review of the constant quality service we continue to provide, we are happy to hear that everything we do is much appreciated.


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Review from Patricia C (Niece of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident for over six months and is very settled. Physically she has improved and now is in good health. My only worry is that she will survive her funds. While the cost seems high, in reality, it is not more than other homes. I do not manage to visit often but in the meantime, I
have no worries about her good care. Any concerns are reported to me immediately.

Reply from Dave Thompson, Owner at Abbey Court Care

Thank you for your excellent review of Evergreen, acknowledging the quality of service we always provide. We are glad your aunt has settled well.


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Review from M F (Friend of Resident) published on 24 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have, from first arriving at this home, always felt/feel comfortable. The staff are approachable, friendly and very caring toward the residents.
The home is very well presented, extremely clean, food is very appetising and well presented. When my friend first came here I didn't think she would settle.
I am very happy to say not only has she settled but is also very happy.
I put this down to the care she receives from all here.

Reply from Rebecca Poppy, Manager at Abbey Court Care

Thank you very much for taking the time to provide this excellent review.


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Review from Phil M (Son of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring rest home with very friendly staff.

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Review from Susan S (Daughter of Resident) published on 10 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was discharged from hospital with 24 hours notice before the May Day Bank Holiday. However, following her return home, she fell again so the family concluded from that emergency respite care was required immediately.
Following a number of internet searches, we contacted "Evergreen". They
came to our rescue and were almost immediately able to place Mom in their care home.


"Evergreen" is a small "homely" care home with a warm welcoming atmosphere. Staff are kind, caring and professional. Residents are encouraged to spend time together, meals are home cooked and served in a large orangery overlooking the garden and terrace, popular occasions are celebrated ie: Royal Wedding/Easter/Ascot etc. Mom's bedroom is light, airy and smartly decorated with en-suite facilities.


Mom has settled in well - her mobility has improved, together with her appetite and general well being. The family are very happy for her to become a permanent resident.


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Review from Nicola B (Granddaughter of Resident) published on 14 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nan settled very well into Evergreen. Lovely to see her happy. She's made friends very well. She's very well looked after by all the staff and feels happy.
Thank you for looking after nan.

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Review from Christine K (Daughter of Resident) published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

To move to a care home after living in her house for more than 60 years was a giant step for my mother, who is also registered blind. The care and attention given to her here are amazing. She has settled down very well and is enjoying the company of other residents and staff. It is homely and comforting
and I can now have peace of mind that she is safe and being looked after, and I can sleep at night!!

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Review from S D (Niece of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative seems happy and settled. She enjoys the parties and singing. She is always presentable in her own clothes that she has chosen to wear.


Visitors are made welcome and offered a cup of tea or coffee.
Good food is served in the conservatory/dining room. There is a pretty patio to sit on

when the weather is fine.

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Review from Maria B (Daughter of Resident) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Evergreen caters to my mother's needs with dignity, integrity and understanding.


There are various activities throughout the year which helps the residents to remain mobile and engaged. The regular visits by the hairdresser etc also ensure the residents can be treated/pampered in a safe environment.

The staff are extremely polite, helpful and understanding. They are also approachable and will always try and assist with concerns or issues residents' relatives may have. I have found the management team to be very resourceful in assisting me with regarding financial and care funding matters.

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Review from J H (Son of Resident) published on 5 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Evergreen to be a really good place for my mother. The staff are really caring and considerate. She has had no complaints about the care she receives. She is also enjoying the food and sometimes the entertainment brings all of them together.


All in all a very relaxing place and she seems

very happy there.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Abbey Court Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Abbey Court Care is calculated as follows: ( (120 Excellents x 5) ) ÷ 120 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbey Court Care is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 17 Mar 2025

1 single ensuite. 1 shared male.


Awards / Recognitions (2)

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Meet the Team (4)

Becky

Becky Poppy

Job Title: Home Manager

Joined: 2017

Hi I'm Becky, I have been the Manager of Abbey Court since December 2017.


I have worked in Nursing and Residential care for over 20 years.


I have an NVQ level 5 qualification in management and Leadership.


All my mandatory training is up to date, and I am also Covid vaccinated.


Vicki

Vicki Lewis

Job Title: Assistant Manager

Joined: 2020

Hello my name is Vicki, and I am the Assistant Manager at Abbey Court, I have been with the company for over 12 months now.


I have an NVQ level 5, and I am fully vaccinated against Covid-19.


Natasha

Natasha Stanley

Job Title: Senior Care Assistant

Joined: 2018

Hi, I'm Natasha, and I work as a Senior care assistant at Abbey Court, I've worked here since March 2018, and have 12 years of experience in the care industry, I have completed my health and social care level 3. All my training is up to date, and I am also Covid-19 vaccinated.


Maria

Maria Crane

Job Title: Activities Assistant

Joined: 2023

My name is Maria, I have worked in the care industry for many years.


I am now the activities assistant at Abbey Court, we have a jam-packed activity schedule each month, catered for all of our residents' individual needs.