Abbey Court Care

526 Church Road, Yardley, Birmingham B33 8HT
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10 49 Reviews
  • Abbey Court Care, Birmingham
Now celebrating their 40th Anniversary.

Abbey Court has a team of dedicated staff that are fully trained to provide person-centred care to all residents, resulting in a high-quality, worry-free lifestyle for all the residents and their families and friends.

For added peace of mind, there is a sprinkler system fitted throughout the home.

Accommodation includes single rooms, double rooms, rooms with en-suite and suites, and various types of accommodation to suit couples.

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Care Provided by Abbey Court Care

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Becky Poppy (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (12)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Abbey Court Care

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £750
    • RESPITE Self-Funded Residential Care from £750
  • (these prices are only a guideline, please contact Abbey Court Care to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Abbey Court Care Reviews (49)

Total of 49, showing 41-49
10

Abbey Court Care has a Review Score of 10 (10.000) out of 10, based on 10 reviews in the last 2 years. Over all time Abbey Court Care has 49 reviews.

Overall Experience

  • 45
  • 3
  • 0
  • 0
  • 1

Date Published

49
10
10
10
39

Review from John K (Friend of Resident) published on 4 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Seems like a nice, friendly home and my friend seems happy here.

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Review from Jan E (Daughter of Resident) published on 4 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quality of rooms are excellent. A small very well run home where staff are very attentive, caring and helpful both to my mother and family.


Food varied and good quality. All areas clean and tidy. Completely satisfied with the staff. All really helpful.


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Review from Merle W (Niece of Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my aunt has been at Evergreen, which is a few months now, her health and attitude have improved. She is 97 years old and found it difficult after living alone and being independent for a number of years. I have noticed her appetite has improved, which of course is beneficial. She likes the food
here and the staff look after her meals (cutting food up) as she is registered blind. I think if I had to be looked after, this could possibly be my first choice. My own mother was in care, but not in a place where the staff and management made each day a pleasure.

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Review from Rhonda J (Wife of Resident) published on 7 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Because Evergreen is smaller and privately owned, the service provided is more personal and more easily tailored to suit individual as well as group needs. The fact that the residents have a choice of sitting either in a communal lounge or a conservatory is a bonus - light floods in and can only promote
a feeling of well-being and optimism. Staff are all that you would want them to be, and again, because of the smaller number of residents, they are able to interact more with individuals than perhaps would be possible in a larger facility. The owner has an easy going hands-on approach.


Food is cooked on the premises by an innovative chef, who provides fresh nutritious meals, and who also undertakes 'themed lunches' for anything from St Georges Day to Chinese New Year.


There are many events throughout the year, and residents/family members are encouraged to put forward new ideas. Great thought is put into generating new events to keep the residents happy, healthy and stimulated.


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Review from Michael B (Grandson of Resident) published on 19 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great place for my Nan, the level of care is exceptional, the food and the rooms are far better than expected, I would highly recommend evergreen care home, the team are excellent. very very nice place indeed.

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Review from Anne P (Daughter of Resident) published on 11 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 98 year old mom moved into Evergreen in march 2016. Mom has settled in really well and looks better now than she has done for a long time. The management and staff are all lovely and caring, nothing is too much trouble. Moms room is spotless and very comfortable and the food is excellent. it's lovely
to have peace of mind that mom is cared for in all aspects of care, 24 hours a day. Evergreen is a friendly and caring home, I would recommend the home to anyone looking for good quality care home for an elderly parent.

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Review from Irene F (Daughter of Resident) published on 11 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum had 2 weeks respite at Evergreen after a really difficult time in her life. The staff were extremely supportive and attentive. Since then mum has attended day services 3 days a week. The service has an activity co-ordinator. All staff are helpful and respectful of my mothers needs and are extremely
flexible and professional in their approach. Excellent service.

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Review from Ivy B (Resident) assisted by family/friend published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Moved into Evergreen in January 2016, so far stay has been enjoyable. The rooms are kept very clean. Enjoyed the food. There's plenty of activities going on. Can have visitors when I like, clothes are kept well, washed and ironed. The staff are wonderful, very well presented, friendly, very helpful
and nothing is too much trouble. Always felt very welcome.

Reply from Rebecca Hobbins, Home Manager at Abbey Court Care

It is good to hear you have settled in well and we hope you continue to enjoy your time at Evergreen.


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Review from Nancy H (Daughter of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Most of the carers provide a happy environment and ensure all residents are well looked after in all aspects such as keeping a clean and tidy room. Good food and personal care, the home is light and airy and residents are happy with entertainment. From outside, indoors activities and special days when
celebrations are given (St Davids day for instance) residents are encouraged to participate in activities and have special meals. (Too much food sometimes)!

Reply from Rebecca Hobbins, Home Manager at Abbey Court Care

The staff and I greatly appreciate your kind comments. We strive to make a difference and that is reward in itself.


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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Abbey Court Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Abbey Court Care is calculated as follows: ( (120 Excellents x 5) ) ÷ 120 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbey Court Care is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 17 Mar 2025

1 single ensuite. 1 shared male.


Awards / Recognitions (2)

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Meet the Team (4)

Becky

Becky Poppy

Job Title: Home Manager

Joined: 2017

Hi I'm Becky, I have been the Manager of Abbey Court since December 2017.


I have worked in Nursing and Residential care for over 20 years.


I have an NVQ level 5 qualification in management and Leadership.


All my mandatory training is up to date, and I am also Covid vaccinated.


Vicki

Vicki Lewis

Job Title: Assistant Manager

Joined: 2020

Hello my name is Vicki, and I am the Assistant Manager at Abbey Court, I have been with the company for over 12 months now.


I have an NVQ level 5, and I am fully vaccinated against Covid-19.


Natasha

Natasha Stanley

Job Title: Senior Care Assistant

Joined: 2018

Hi, I'm Natasha, and I work as a Senior care assistant at Abbey Court, I've worked here since March 2018, and have 12 years of experience in the care industry, I have completed my health and social care level 3. All my training is up to date, and I am also Covid-19 vaccinated.


Maria

Maria Crane

Job Title: Activities Assistant

Joined: 2023

My name is Maria, I have worked in the care industry for many years.


I am now the activities assistant at Abbey Court, we have a jam-packed activity schedule each month, catered for all of our residents' individual needs.