Hafod Residential Home

14 Anchorage Road, Sutton Coldfield B74 2PR
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8.2 2 Reviews
  • Hafod Residential Home, Sutton Coldfield
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Care Provided by Hafod Residential Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 16 Service Users
  • Primary Care Categories
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Younger Adults
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Eleri Perry (Manager)
  • Admission Criteria
    • No Wheelchairs catered for
    • Ages 18+
  • Room Information
    • Single Rooms (16)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
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Hafod Residential Home Reviews (2)

8.2

Hafod Residential Home has a Review Score of 8.2 (8.222) out of 10, based on 1 reviews in the last 2 years. Over all time Hafod Residential Home has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
0
1
1
1

Review from M B (Sister of Resident) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident here for a few years now. The home and the staff have always looked after her and she has always been happy here.
Recently my sister was in hospital and needed a lot of patience and care to get her back on her feet which she got from the staff here. We can't thank the
staff enough for their hard work.
Always made welcome when we visit with a cup of tea and they keep in touch by phone.

Facilities

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Cleanliness

Treated with Dignity

Food & Drink

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Value for Money

Review from Zahida K (Niece of Resident) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has dementia (verbally abusive), schizophrenia, incontinence and reoccurring pneumonia, due to issues with swallowing (all his food must be pureed and he needs supervision eating). My uncle stayed with Hafod (14 Anchorage Road B74 2PR) for 10 days following a personal family emergency. Every
person in this home was lovely - clearly it's more than a job for them. Thank you all for the care and support you gave my uncle and my family during a very difficult time. I would recommend this home to everyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

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Value for Money

Current Review Score: 8.2 (8.222)

Overview of Review Score

The Review Score of 8.2 (8.222) out of 10 for Hafod Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for Hafod Residential Home is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) ) ÷ 11 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.313 Points relating to the number of positive Reviews for Hafod Residential Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2. 1 Positive Reviews ÷ 3.2 = 0.313

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Hafod Residential Home

What types of Care is Hafod Residential Home registered for?

Older Person Care, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hafod Residential Home provide?

Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Hafod Residential Home have?

There are 16 Single Rooms.

What are the Facilities & Services at Hafod Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Hafod Residential Home to the centre of Sutton Coldfield?

0.7 mile(s) as the crow flies, distance by road may be significantly further.