At least I can relax, having peace of mind, knowing my mum loves the staff and they love her.
Pamela H (Daughter of Resident)
I would recommend this place to anyone. I say thanks to everyone that I came across.
G S (Wife of Resident)
He seems happy with most things and is having a wonderful time.
Kevin B (Next of Kin)
Colleagues at Holmpark will be happy to discuss our weekly fees with you and what our fees include.
Visitors are welcome at Holmpark.
Onsite parking is available, including disabled spaces.
Holmpark has a Review Score of 9.4 (9.435) out of 10, based on 22 reviews in the last 2 years. Over all time Holmpark has 49 reviews.
Review from D T (Son of Resident) published on 2 April 2025
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Review from J D (Son of Resident) published on 2 April 2025
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Review from M B (Son of Resident) published on 2 April 2025
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Review from Nicola T (Daughter of Resident) published on 2 April 2025
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Review from Julia W (Friend of Resident) published on 20 March 2025
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Review from C M (Cousin of Resident) published on 31 January 2025
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Review from S H (Daughter of Resident) published on 22 January 2025
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Review from R M (Sister of Resident) published on 16 January 2025
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Review from S R (Cousin of Resident) published on 8 January 2025
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Review from Pamela H (Daughter of Resident) published on 4 December 2024
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Review from Leslie F (Husband of Resident) published on 21 November 2024
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Review from G S (Wife of Resident) published on 20 September 2024
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Review from Kevin B (Next of Kin) published on 18 September 2024
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Review from K B (Daughter of Resident) published on 19 August 2024
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Reply from Nissy Varughese, Manager at Holmpark
Thank you for taking the time to review Holmpark. We are pleased that you rate our staff as very good and we are sorry that some areas have fallen short of expectations. Our lift is now fixed. Our residents chose to celebrate VE Day, which included visiting entertainment. Our daily, weekly and monthly activities are arranged with our residents' input. I would appreciate the opportunity to discuss your concerns at a mutually convenient time.
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Review from S T (Son of Resident) published on 11 June 2024
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Review from Peter H (Brother of Resident) published on 11 June 2024
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Review from T R (Daughter of Resident) published on 11 June 2024
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Review from Tyrone F (Resident) published on 11 June 2024
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Review from Helen F (Mother of Resident) published on 10 June 2024
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Review from S S (Daughter of Resident) published on 29 December 2023
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The Review Score of 9.4 (9.435) out of 10 for Holmpark is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.435 for Holmpark is calculated as follows: ( (175 Excellents x 5) + (55 Goods x 4) + (16 Satisfactorys x 3) + (3 Poors x 2) + (13 Very Poors x 1) ) ÷ 262 Ratings = 4.435
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Holmpark is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Apr 2019
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