Holmpark

212 Hagley Road, Edgbaston, Birmingham B16 9PH
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9.3 45 Reviews
  • Holmpark, Birmingham
Anchor’s Holmpark in Edgbaston provides quality care and facilities within a comfortable and friendly environment and continues to welcome new residents. Older people living at Holmpark receive tailored care to suit individual needs and enhance quality of life.

Dementia care is available and Anchor provides on-going dementia training for its care staff to ensure they provide the highest quality of care. Each resident has a detailed care plan, designed by the care team and loved ones, to ensure each individual’s health and care needs are continually met.

Holmpark is part of Anchor who is the largest not-for-profit provider of housing and care to older people in England, with more than 60 years of experience in the sector.

They reinvest the money made into its retirement properties and care homes, to continually raise standards to provide a high-quality service that surpasses customers’ expectations.

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Care Provided by Holmpark

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Nissy Varughese (Manager)
  • Admission Criteria
    • Please contact Holmpark directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (1)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Holmpark

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,044
    • Self-Funded Residential Dementia Care from £1,044

  • Colleagues at Holmpark will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Holmpark to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Holmpark.


  • Parking

  • Onsite parking is available, including disabled spaces.


Holmpark Reviews (45)

Total of 45, showing 1-20
9.3

Holmpark has a Review Score of 9.3 (9.304) out of 10, based on 18 reviews in the last 2 years. Over all time Holmpark has 45 reviews.

Overall Experience

  • 26
  • 16
  • 1
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  • 1

Date Published

45
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Review from C M (Cousin of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff to be accommodating treating my cousin with dignity and respect.

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Review from S H (Daughter of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy in Holmpark since she has been there. My mother has been there since 2019, I have never seen her so happy. Thank you to all of it.

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Review from R M (Sister of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with all the care given to my brother. My brother has been here a while now. Staff are helpful and welcoming.

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Review from S R (Cousin of Resident) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with all care given to my cousin. Staff are friendly.

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Review from Pamela H (Daughter of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rooms are lovely and clean. Staff are extremely friendly, always ready to listen and respond to suggestions if they can be met. Over the months I have seen excellent interaction with residents and my mum.
At least I can relax, having peace of mind, knowing my mum loves the staff and they love her.
Plus she is safe.
I would certainly recommend it to others.

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Review from Leslie F (Husband of Resident) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Today had a reason to see the manager the issue I had was solved straight away no problem the manager is new there but runs the home with ease her door is always open for a chat or any worries you have well done

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Review from G S (Wife of Resident) published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband spent almost three weeks at this home and has no regrets. He was treated properly and had peace and quiet time from home. Staff were ok, they treated my husband well. The food was very good. I would recommend this place to anyone. I say thanks to everyone that I came across.

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Review from Kevin B (Next of Kin) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

He seems happy with most things and is having a wonderful time.

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Review from K B (Daughter of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mum is happy at this care home but I do feel that the building is not looked after enough.
I was told that I shouldn't use one of the lifts as it keeps getting stuck with people inside it!
I also feel that there is a lack of stimulus for the residents. Not enough activities for them. For example,
in June 2024, there was no recognition of the D-Day 80th Anniversary, no bunting etc. How boring just to sit and watch TV all day!

Reply from Nissy Varughese, Manager at Holmpark

Thank you for taking the time to review Holmpark. We are pleased that you rate our staff as very good and we are sorry that some areas have fallen short of expectations. Our lift is now fixed. Our residents chose to celebrate VE Day, which included visiting entertainment. Our daily, weekly and monthly activities are arranged with our residents' input. I would appreciate the opportunity to discuss your concerns at a mutually convenient time.


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Review from Julia W (Friend of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had a friend in Holmpark for 2 years. Staff are friendly and helpful although they are very overstretched because the geography of this converted house makes it more difficult to cover all areas simultaneously than in a purpose-built care home. The home is clean and tidy and a number of activities
are organised from time to time. Residents' rooms are en suite and include sink drawers and cupboard space. There is a pleasant dining room and garden which residents can access safely. Residents can choose their own routines. Most have TVs in their rooms and can choose whether they come to the lounge and dining room for meals and refreshments or wish to be served in their own rooms. Where residents are still able, they can go out if accompanied. My friend always seems happy with the food at mealtimes and often during the afternoon, residents are given a good range of food and drink to choose from. To make e them feel at home, they can bring a few items to personalise the room.

Reply from Nissy Varughese, Home Manager at Holmpark

Thank you for reviewing Holmpark. We are pleased that your overall experience with us has been good and that you rate our food and drink as excellent. Our residents' care and safety are our priority, so we can ensure that there are enough colleagues on each shift to meet the care needs of our residents. I'm happy to discuss all aspects of our care so please feel free to reach out to me, or pop by when you can. My door is always open.


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Review from S T (Son of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything, everyone is very nice and caring to Mum, giving every day medication through the day, laundry after that and returning them to her room, cleaning her room every day, tidying her bed, tidying her room making sure she has lunch and dinner etc.

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Review from Peter H (Brother of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is a new resident. My overview so far is a good one. The impression I get is a nice care home with present and caring staff. Other than that she, as stated, is new to Holmpark so cannot comment objectively any further.

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Review from T R (Daughter of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is welcoming and Mum is very well looked after. Her room is well-equipped and comfortable.
The staff are always so nice and friendly. Mum always says how nice the food is and she can always ask for anything extra (cakes, biscuits, etc). The staff check her regularly and take the time to make
sure she is ok.

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Review from Tyrone F (Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is awesome. From day one, my relative has felt at home and safe. The staff work as a team in the interest of the residents. I have also found them to be excellent at engaging and taking into consideration the needs of extended family members. The care home is spotless and actively encourages
residents to engage in pre-planned entertainment. I would certainly recommend.

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Review from Helen F (Mother of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into the home as she couldn't cope any more in her flat and found it difficult to do normal everyday things.
My mother has settled in well at the home and has been made welcome.
The staff are all very helpful and knowledgeable about their jobs.
I have been notified on several occasions
when Mom has had a few falls and other medical problems and the staff have always contacted me regarding these issues.
All in all, I am very pleased with the care Mom has received.

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Review from S S (Daughter of Resident) published on 29 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved in July 2023, she settled in very well. Staff are very friendly, and make you welcome as you arrive during the visit. The carers work very hard and have lots of patience. My brother and I are impressed with the care home the only thing we are not happy with is her clothes, sometimes
items go missing. Also, she has items of someone else's clothing. Including Men's pants! Overall we are pleased with the care Mum is having.

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Review from S B (Granddaughter of Resident) published on 6 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My grandmother is not looked after very well. She was put in this home to prevent her from having falls at home. She has since had falls at the home. New clothing and other items bought in for her are always missing and staff members can never seem to find them. She is diabetic and they are giving her
far too much sugary foods. She keeps being given other resident's dirty stained underwear even though new fresh underwear has been provided for her. The care and attention to detail for each individual service user is shocking and almost non-existent. Worst decision ever allowing her to be in a place like this.

Reply from Rachel Ellis, Regional Support Manager at Holmpark

Thank you for taking the time to leave us a review. We appreciate you making us aware of your concerns and we are sorry that our care has not met our normally high standards. Your feedback is very important to us and we will contact you to discuss your concerns about your Grandmother's care at a mutually convenient time.


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Review from Rhonda W (Niece of Resident) published on 3 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to visit my Aunt who has been at the Home for past few years, it had been some time since I was last able to visit and I spent a lovely time at the Home. I observed the staff being very caring and warm to not only my Aunt but the other Residents also. The staff team came across happy in their
job. There was fun activities for the Coronation on and all the other Residents looked happy and were joining in.
My Aunt presented as very well and she looked healthy too.
I have always found staff and Management approachable and responsive.

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Review from D L (Daughter of Resident) published on 21 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Holmpark are amazing, they have great patience and have always kept my mum immaculately clean, and they make visitors feel welcome and included. Mum increased weight, due to the good food and enjoyed the regular cups of tea and the tasty cakes. The medical care Mum receives is of a high
standard. The room is very pleasant and clean, and mums clothes are always clean and ironed. Mum has been taken out on shopping trips with the staff, and thoroughly enjoyed being able to spend some money! I am kept well informed with Mum's health care. Staff also take time to spend some one to one time with mum, and varnish her nails whilst they are talking to her and my mum always liked having nice nails. I have been very impressed with every aspect of the care offered at Holmpark.

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Review from Simon B (Nephew of Resident) published on 21 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Had been unable to visit my Uncle for some time due to Covid and living abroad and had concerns due to the long period of time since I had visited.
On coming to visit I found staff very friendly and welcoming. My uncle looked healthier and happier than he was over 2 years ago, this was such a relief.

The Home has had some works done and is very well presented. I was there at lunch time and the food was very nice and appetizing. I spoke with the Managers and Admin who were very approachable.

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Current Review Score: 9.3 (9.304)

Overview of Review Score

The Review Score of 9.3 (9.304) out of 10 for Holmpark is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.304 for Holmpark is calculated as follows: ( (126 Excellents x 5) + (56 Goods x 4) + (16 Satisfactorys x 3) + (3 Poors x 2) + (13 Very Poors x 1) ) ÷ 214 Ratings = 4.304

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Holmpark is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Frequently Asked Questions about Holmpark

What types of Care is Holmpark registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Holmpark provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Holmpark have?

There are 37 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Holmpark?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Holmpark to the centre of Birmingham?

2.2 mile(s) as the crow flies, distance by road may be significantly further.