Maple Dene

10/14 St Agnes Road, Moseley, Birmingham B13 9PW
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9.9 49 Reviews
  • Maple Dene, Birmingham
Anchor’s Maple Dene, in Moseley, supports up to 40 older people to live a comfortable lifestyle and provides dementia care and it is welcoming new residents for care. Located to the south of Birmingham, it benefits from a quiet residential location.

The home strives to deliver a range of residential care services including long-term care for those who can no longer look after themselves.

The care team get to know customers and work with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community. Each residents' individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements.

Fresh meals are cooked from locally sourced and seasonal ingredients, and where possible, by a highly trained Chef Manager and kitchen staff.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by Maple Dene

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Leisha Cooper (Manager)
  • Admission Criteria
    • Please contact Maple Dene directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (38)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1997
    • Last Refurbishment: 1997

Funding & Fees Guide for Maple Dene

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,012
    • Self-Funded Residential Dementia Care from £1,012
    • RESPITE Self-Funded Residential Care from £1,012
    • RESPITE Self-Funded Residential Dementia Care from £1,012

  • Our colleagues at Maple Dene will be happy to discuss our fees and what is included in these.
  • (these prices are only a guideline, please contact Maple Dene to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Maple Dene.


  • Parking

  • Onsite parking is available, including disabled spaces.


Maple Dene Reviews (49)

Total of 49, showing 1-20
9.9

Maple Dene has a Review Score of 9.9 (9.876) out of 10, based on 17 reviews in the last 2 years. Over all time Maple Dene has 49 reviews.

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Review from L H (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom is in her 5th year at Maple Dene. Throughout this time the care, attention and respect shown to her by all the staff have been exceptional. They do all they can to ensure all the residents have the best possible stay. We are delighted that we chose Maple Dene to become her new home. It has the
professional, safe, caring family-orientated environment that we hoped for.

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Review from M R (Daughter of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident of Mapledene for 12 months. During this. Mum was well cared for and shown respect and treated with dignity. Mum particularly loved the garden area which had beautiful mature trees and plants. Also lots of seating areas in both the sunshine and shade. The garden was very well maintained
and easy to access for wheelchairs. Mom loved the food on the kitchen staff and all were really friendly. The rooms were kept clean and the laundry always smelt lovely and fresh. The care staff are exceptional so many of them go well over and above. Also, make the family feel welcome. Some great entertainment. Highly recommend Maple Dean. Management and staff friendly and professional.

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Review from J R (Son-in-law of Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law resided at Maple Dene for the last 12 months. The staff throughout the home made her welcome and helped her to settle in after 65 years of living in her own home. That she adapted so quickly at the grand age of 95 is due to the exceptional care and attention she received every day without
fail. I cannot commend you all highly enough as a professional care team with excellent leadership and caring carers.

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Review from A H (Daughter of Resident) published on 2 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely delighted we chose this lovely care home for my mum. She has only been here a few weeks and has settled in really well. She constantly says how happy she is and how wonderful everyone is. What more can one ask for?

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Review from M H (Son-in-law of Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the care and attention given to residents. Well done.

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Review from T M (Niece of Resident) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my aunty yesterday at Maple Dene. I have been in the care sector myself for over 32 years and have visited many care home establishments during this time. I wanted to let you know how impressed I am with Maple Dene. The staff, the food, the entertainment and overall appearance is 110%. The
residents were all praising their new homes and it has a wonderful atmosphere. My aunty looks really well and cannot believe how much she loves her new home. A big congratulations to everyone involved.

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Review from Jo B (Daughter of Resident) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hard to put into words the extent of our gratitude to all at Maple Dene. Residents are cared for with a huge amount of respect and dignity. Staff really get to know each resident as an individual. On the first visit, we could really feel the warm and welcoming environment. Staff really are exceptional
and incredibly caring people and we cannot thank them enough for making our dear Dad so comfortable, happy and relaxed after no longer being able to manage in his own home. The transition from home to Maple Dene was made so much easier for him and us by the wonderful staff and residents making him feel like one of the family. A man who was usually quite shy actually made friends and took part in life at Maple Dene quite easily. He felt comfortable and relaxed in his flat and was enjoying making a new home for himself. So sad that his time at Maple Dene was cut short after losing him unexpectedly, but we are forever grateful he was able to be one of the Maple Dene family for the time he had.

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Review from William G (Son of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to Maple Dene following the death of my mum in 2021. He has always been well cared for and happy at Maple Dene. In the last 6 months, as his health has been failing their care of him has been exemplary. When he died this month they treated him and us with love, dignity and respect.

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Review from S F (Daughter of Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad only arrived a few days ago for respite care and already he looks so well and cared for! The staff are really attentive with nothing being too much trouble. Dad says the staff are 'exceptional' and describes the food as 'excellent' - he's never eaten so much! We can't express enough how thankful
we are for Dad to be in such a caring, happy, well-run home.

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Review from W B (Son of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very grateful for all the care and kindness shown to our 95-year-old mum on returning to Maple Dene after a 5-week stay in hospital with pneumonia. The staff team have been really professional in taking on board her mobility issues and welcoming her back to familiar surroundings. Thank you to
everyone involved!

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Review from Susan B (Daughter of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Maple Dene has been a very caring home for my mother. It's been great for her to have her own small flat, such a bonus for a care home. The staff have been kind, caring and friendly, frequently calling in to see Mom and giving her time. The home is well-run and any queries are dealt with promptly. My
mom was content.

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Review from Roger B (Son-in-law of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Maple Dene was a perfect last home for my mother-in-law. She was well looked after and anything that she needed was provided for her. The leadership and the staff in the home are to be congratulated on the way they delivered the service needed in an unhurried and empathetic manner, despite I'm sure
being pressured
and very busy at times. I could not have asked for a better home for my mother-in-law to live in for the last years of her life. Thank you!

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Review from Susan E (Daughter of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been at Maple Dene for a few days and has settled in really well. The staff are very attentive and are really helpful when you arrive to visit. The admin team are very professional and prompt at answering queries. One lady particularly gave a good first impression. She was really knowledgeable
when we looked around initially, and I liked the fact that she recalled my and Mum's names from a previous email even when we had turned up impromptu.

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Review from Peter M (Civil Partner of Resident) published on 24 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner went into Maple Dene for respite care and from my initial contact with the staff and throughout his two-week stay I was welcomed and felt included in his care by all the staff. They provided excellent person-centred care ensuring needs were identified and met wherever possible. The experience
has reassured me about future care.

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Review from Margaret M (Daughter of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Maple Dene for two years and has been exceptionally well looked after. His increasing frailty is managed with great care and compassion and every effort is made to involve him in activities. The staff like him and make a fuss about him and are genuinely caring. A wonderful home.

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Review from Sarah R (Daughter of Resident) published on 2 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum has moved in, I have felt so happy as I know my mum is happy and well cared for. She is looked after so well, the food is delicious (yes I sneaked a spoonful of pudding one day!) her flat is clean and tidy, there are so many good activities and it is nice for my mum to have company. The
staff are so lovely, kind and reassuring and so attentive.

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Review from P D (Sister of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very kind to my sister and we feel at ease with her care and support.

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Review from Victoria C (Daughter of Resident) published on 16 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently the team at Maple Dene arranged a special outing for my mother. This meant so much to her and I know the carers will have had to make special arrangements as Mum needs a wheelchair now. Whenever I visit, the staff are polite and helpful and when Mum needs assistance they are gentle and patient.
I can tell Mum is well cared for and the accommodation is kept clean. There are different activities every day throughout the week to keep residents busy and these are quite varied.

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Review from P C (Son of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum had been at the care home for a couple of years. Unfortunately, she recently passed away. The carers are wonderful and made her last few days as comfortable as anyone could ask for. They kept us informed of any changes, so that family were present when she slipped away. Thanks for all you did
to make her last few years happy and content.

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Review from Christine J (Daughter-in-law of Resident) published on 29 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam moved in just over two years ago. She had struggled to cope in her own home for five years. Since being at Maple Dene, I have seen such an improvement in her mental health. Physically, she is slowing down but she is 86! She is happy and well cared for. The care staff all seem to know her and her
quiet personality. A big thank you to all the care staff.

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Current Review Score: 9.9 (9.876)

Overview of Review Score

The Review Score of 9.9 (9.876) out of 10 for Maple Dene is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.876 for Maple Dene is calculated as follows: ( (177 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 201 Ratings = 4.876

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Maple Dene is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care at Maple Dene. Please contact Maple Dene directly for more information.


Awards / Recognitions (3)

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Frequently Asked Questions about Maple Dene

What types of Care is Maple Dene registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Maple Dene provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Maple Dene have?

There are 38 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Maple Dene?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Maple Dene to the centre of Birmingham?

2.9 mile(s) as the crow flies, distance by road may be significantly further.