Maple Dene

10/14 St Agnes Road, Moseley, Birmingham B13 9PW
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9.9 49 Reviews
  • Maple Dene, Birmingham
Anchor’s Maple Dene, in Moseley, supports up to 40 older people to live a comfortable lifestyle and provides dementia care and it is welcoming new residents for care. Located to the south of Birmingham, it benefits from a quiet residential location.

The home strives to deliver a range of residential care services including long-term care for those who can no longer look after themselves.

The care team get to know customers and work with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community. Each residents' individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements.

Fresh meals are cooked from locally sourced and seasonal ingredients, and where possible, by a highly trained Chef Manager and kitchen staff.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by Maple Dene

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Leisha Cooper (Manager)
  • Admission Criteria
    • Please contact Maple Dene directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (38)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1997
    • Last Refurbishment: 1997

Funding & Fees Guide for Maple Dene

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,012
    • Self-Funded Residential Dementia Care from £1,012
    • RESPITE Self-Funded Residential Care from £1,012
    • RESPITE Self-Funded Residential Dementia Care from £1,012

  • Our colleagues at Maple Dene will be happy to discuss our fees and what is included in these.
  • (these prices are only a guideline, please contact Maple Dene to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Maple Dene.


  • Parking

  • Onsite parking is available, including disabled spaces.


Maple Dene Reviews (49)

Total of 49, showing 41-49
9.9

Maple Dene has a Review Score of 9.9 (9.876) out of 10, based on 17 reviews in the last 2 years. Over all time Maple Dene has 49 reviews.

Overall Experience

  • 47
  • 2
  • 0
  • 0
  • 0

Date Published

49
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32

Review from Prudence C (Friend of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quite simply, they are top of my choices for when I will need care. Exceptionally nice staff and good culture of relationship with residents. Great manager. As a friend, I don't have the information on costs and haven't had to shop around for care lately. But I've rated Maple Dene excellent as you can't
really put a price on knowing your loved one is in good hands. Big thank you to them.

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Review from Margaret S (Regular Volunteer) published on 9 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit once a month to administer communion to the residents who want it, otherwise just to give them a chance to sing a hymn and have a blessing.


The staff have the residents ready and waiting in the lounge and there is always a staff member present. There is a pleasant atmosphere and we enjoy

visiting.

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Review from N F (Daughter of Resident) published on 7 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with the care and affection shown to my mother. The carers all have immense patience with her.

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Review from V F (Daughter of Resident) published on 7 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family have been extremely happy with the care our mother has received and continues to receive at Maple Dene. We wished we had her here sooner. We have spoken very highly of Maple Dene and have recommended it to many people.

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Review from Maureen B (Daughter of Resident) published on 8 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing, kind, patient and very attuned to the needs of those in their care. I have been very impressed with the way in which they helped my mum settles in and have been alert to her needs as they have changed. My mum (93 years old) says repeatedly 'I can't fault them!' and 'Everyone is
lovely!' and she definitely enjoys the food (nutritious, good choices and thoughtfully presented). There's a good programme of activities. I feel very lucky that we found Maple Dene.

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Review from Della G (Daughter of Resident) published on 1 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here for almost 3 years. During this time, her care has been excellent. Maple Dene has much to offer - very pleasant public rooms, lovely, large gardens, good and varied food. What it particularly excels in is its staff. All carers are truly caring and the ladies in the
office have gone out of their way to help me when I suddenly had to become a full-time carer for my husband. They were able to take care of mother's appointments when I was unable to do them. They were also a support for me. The daily activities are varied and very good. In short, I have no hesitation in recommending Maple Dene to anyone.

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Review from Stephanie S (Daughter of Resident) published on 4 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Maple Dene for four years.
She cannot stand anymore and her Dementia had progressed so she spends most days in her flat. The carers are always popping in for a chat and she is not left alone for long. She is treated with love and dignity.
We are very happy with the care mum receives.

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Review from David G (Nephew of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am writing to express my thanks for the high level of care provided by Maple Dene. I have been impressed by the level of professionalism, support and personal attention provided to my aunt - especially over the last few weeks of her life when she required a more intensive level of care.
I know that
some employees forged close personal relationships with her, based on mutual trust and appreciation.
My aunt, a retired senior nurse, expected high standards.
The fact that she was happy with the home, says more than I could hope to express.

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Review from Ruth L (Daughter of Resident) published on 5 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The facilities are excellent and there is a constant programme of upgrading decoration/furnishings/kitchens etc. It has a lovely atmosphere and always smells fresh and clean. The gardens are a wonderful asset. I am confident in the care and support my mother has and I think without exception that the
staff are efficient and caring to residents and their relatives. It is a pleasure to visit and reassuring to know my mother's health and wellbeing are as good as can be. I would be more than happy to live there myself.

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Current Review Score: 9.9 (9.876)

Overview of Review Score

The Review Score of 9.9 (9.876) out of 10 for Maple Dene is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.876 for Maple Dene is calculated as follows: ( (177 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 201 Ratings = 4.876

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Maple Dene is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care at Maple Dene. Please contact Maple Dene directly for more information.


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