Tandy Court

Tandy Drive, Kings Heath, Birmingham B14 5DE
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9.5 40 Reviews
  • Tandy Court, Birmingham
Anchor’s Tandy Court, in King's Heath, is a purpose-built home supporting up to 40 older people to live a comfortable lifestyle, as well as specialising in dementia care. It is located conveniently close to local shops and within reach of the centre of Birmingham.

The home benefits from a courtyard area, which has a post office, general store and greengrocers for the enjoyment of residents and their visitors. The home continues to welcome new residents and provides a range of residential care services, including long term care for those who require 24-hour care.

Customers can participate in stimulating activities in the home and community which are designed to suit individual interests, needs and abilities.

Those at the home enjoy freshly cooked meals, which are made using locally sourced ingredients where possible.

Tandy Court is operated by Anchor. They are England's largest provider of housing and care for older people on a not-for-profit basis.

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Care Provided by Tandy Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Nicola Pendrey (Manager)
  • Admission Criteria
    • Please contact Tandy Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (39)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1986

Funding & Fees Guide for Tandy Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,034
    • Self-Funded Residential Dementia Care from £1,034
    • RESPITE Self-Funded Residential Care from £1,034
    • RESPITE Self-Funded Residential Dementia Care from £1,034

  • Our colleagues at Tandy Court will be happy to answer any questions you have regarding our fees and what is included in our fees.
  • (these prices are only a guideline, please contact Tandy Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Tandy Court.


  • Parking

  • Onsite parking is available, including disabled spaces.


Tandy Court Reviews (40)

Total of 40, showing 1-20
9.5

Tandy Court has a Review Score of 9.5 (9.529) out of 10, based on 8 reviews in the last 2 years. Over all time Tandy Court has 40 reviews.

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Review from Sue Y (Daughter of Resident) published on 22 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tandy Court is a caring and supportive environment for my mother to live in. She is increasingly frail. The staff all treat her with respect and are always available to give her help as and when required.

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Review from Linda M (Daughter of Resident) published on 10 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional, supportive, happy safe environment.
Happy to discuss any issues or concerns if any.
Regular updates by phone to confirm any changes relating to existing care plans and medical changes.
Friendly comfortable environment and atmosphere with staff and residents.

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Review from Tracey H (Daughter of Resident) published on 10 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Tandy Court are so helpful. They're always kind and caring and look after the residents very well. There's always lots for the residents to do and the meals are excellent. Whenever my mom has been ill, they are attentive and always provide a good level of care.

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Review from Roger M (Son of Resident) published on 26 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean and well run.
Staff seem genuinely fond of residents.
More like a family home than a care home!

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Review from G B (Daughter of Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tandy Court is a happy and welcoming setting. Dignified care provided and staff always willing to help and support. A lovely environment and kind ethos.

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Review from D T (Daughter of Resident) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Helpful and kind staff and management. The home is very clean and all are made welcome.

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Review from E H (Friend of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The atmosphere is friendly and welcoming. Everyone is very caring, doing their jobs with dedication. The catering is excellent again carried out with care. I have had two relatives here as well as my current friend and I could not wish for better for them. The staff recognise me and know who I come
to visit, as well as knowing the residents and their needs really well.

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Review from R R (Daughter of Resident) published on 26 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really lovely care home, mainly due to the exceptional staff who always have the resident's best interests at heart. They're all so happy and friendly, it's such a relief to know that our mum is so well cared for.

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Review from D A (Daughter of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all friendly and helpful. My relative is well looked after and she feels safe. Food is amazing, and they have activities for resident's to participate in if they want to. My relative likes that she has her own space.

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Review from Steve B (Son of Resident) published on 3 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot even begin to convey the gratitude and admiration I have for the staff at Tandy Court. My father has lived there since October 2021 having spent the previous few years living with me. Having looked at a number of homes I walked into Tandy Court and instantly felt at ease in the place. The staff
are wonderful and so kind and caring with the residents. I have seen several examples of staff going above and beyond with residents to show loving gentle care to elderly and confused residents, it warms your heart. There is plenty of staff and it is obvious that there is very little staff turnover or agency workers which clearly demonstrates that the place is well run and people want to work there. On top of that, the food is wonderful and my dad’s room is always spotless, his clothes are always clean and he is always clean and well dressed, and best of all he is happy and is in a place he loves and where he is loved. I simply cannot praise Tandy Court enough.

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Review from Joan S (Sister of Resident) published on 1 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Tandy Court is a traditional care home, my sister has lived here for almost a year. I visited for the first time recently and I was impressed by how caring the staff were. Food smelled nice. Management dealt with any questions promptly.

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Review from D P (Daughter of Resident) published on 16 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is a busy place but there are always plenty of staff around. Any calls, either by phone or buzzer are always answered promptly. It took us time, as a family, to get used to the care but we were soon happy with the care our family member was receiving. The food looks very appetising and
there is plenty of it. We have had a couple of questions to ask, but always get answers.

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Review from David M (Son of Resident) published on 4 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Tandy Court was amazing after one year and six months, due to covid restrictions, not seeing my mum since she moved to Tandy Court. The staff are amazing and their interactions with residents show they are professional and caring of high standards. They show from their professionalism,
every call to me of how she is doing.

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Review from N R (Niece of Resident) published on 15 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Tandy Courtyare extremely caring and friendly. The room my aunt lives in is very nice. The procedures during COVID are very efficient and performed to a high standard. I am very happy with the care my aunt receives at Tandy Court.

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Review from Adeline G (Daughter of Resident) published on 12 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the staff to be helpful, courteous and kind.

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Review from L S (Daughter of Resident) published on 12 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care taken in looking after Mom has been fantastic. Nothing is too much trouble, especially as Mom can be trying at times. The care given to Mum has seen a remarkable change for the better in her. Thank you.

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Review from M A (Daughter of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are pleasant and helpful.

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Review from Mark B (Son of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home filled with staff that care with kindness and a pleasure to visits. My mom can't stop smiling, and this gives me great satisfaction that she is in the best home possible. Well done to you all.

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Review from S E (Relative of Resident) published on 6 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been in the care home for a week and has settled in extremely well, thanks to the most caring and kindness of all the staff at Tandy Court.
What a wonderful and good job you all do; thank you so much.

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Review from David S (Resident) assisted by family/friend published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful, they care for everyone and they are supportive and made me feel very welcome. The activities are age-appropriate, I've made some friends here.

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Current Review Score: 9.5 (9.529)

Overview of Review Score

The Review Score of 9.5 (9.529) out of 10 for Tandy Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.729 for Tandy Court is calculated as follows: ( (70 Excellents x 5) + (26 Goods x 4) ) ÷ 96 Ratings = 4.729

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Tandy Court is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Mar 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 03 Mar 2025

We currently have one vacancy for care. Please contact Tandy Court directly for more information.



Awards / Recognitions (3)

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Frequently Asked Questions about Tandy Court

What types of Care is Tandy Court registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Tandy Court provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Tandy Court have?

There are 40 Single Rooms.

What are the Facilities & Services at Tandy Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Tandy Court to the centre of Birmingham?

4.8 mile(s) as the crow flies, distance by road may be significantly further.