Ashley Lodge

Colmore Crescent, Moseley, Birmingham B13 9SJ
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9.8 28 Reviews
  • Ashley Lodge, Birmingham
Ashley Lodge delivers a high standard of residential care by understanding the individual and changing needs of each resident being cared for.

The aim of the home is to provide professional care, which has a personal touch, in a relaxed and homely environment.

Daily activities are organised to interest and stimulate the personal hobbies and interests of residents ensuring they enjoy a good quality of life.

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Care Provided by Ashley Lodge

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 26 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Linda Phillips (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Last Refurbishment: 2006

Funding & Fees Guide for Ashley Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £820 – £1,200
    • Self-Funded Residential Dementia Care £820 – £1,200
    • RESPITE Self-Funded Residential Care £820 – £1,199
    • RESPITE Self-Funded Residential Dementia Care £820 – £1,199
  • (these prices are only a guideline, please contact Ashley Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Ashley Lodge Reviews (28)

Total of 28, showing 1-20
9.8

Ashley Lodge has a Review Score of 9.8 (9.783) out of 10, based on 9 reviews in the last 2 years. Over all time Ashley Lodge has 28 reviews.

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Review from G R (Daughter of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Ashley Lodge since 2023. She moved there from a long way from Birmingham to be near my sister who visits regularly. Both my mother and my sister have been well accepted by Ashley Lodge. They have provided excellent care to my mother and adjusted this as her condition has deteriorated.
They have accepted her at times not that easy behaviour with kindness and understanding.
They have provided practical support to my sister taking her out e.g. wheelchair and into her care. They are increasing the activities for residents which is good. Xmas is delightful. The home is clean, comfortable and homely. I have no hesitation in recommending it.

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Review from Debbie C (Daughter of Resident) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum has been at Ashley Lodge she has brightened up, made friends, looks so well, clean and nicely dressed. The staff are most helpful, friendly, caring and professional, they keep me up to date with any health issues. Each resident is treated as an individual and their specific needs catered
for there are activities by outside people most days and stimulation in the form of puzzles, building blocks, colouring, magazines. The home is very clean, well furnished and smells lovely. My mum's room is airy and well-equipped. The manager and her team are always on hand and make visitors feel welcome. I would certainly recommend Ashley Lodge, I am very pleased with the whole package.

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Review from A C (Grandson of Resident) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very individually suited to each resident.
There is a nice homely feel to the place and it doesn't feel commercialized, a great independent feel about the place.

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Review from Wayne J (Son-in-law of Resident) published on 24 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely care home. The carers are conscientious and friendly and my relative who is very choosy is very happy there. She says the food is delicious and that there is plenty of it. Each resident has their own room which is kept clean, bright and tidy. The home is warm and welcoming. It is an
elegant building full of character with a lovely wooden staircase. There are plenty of activities including singing, exercise and regular visits by children from a local nursery. Festivals such as Christmas and Easter are great fun with visits from Santa and his elves. They also have fetes with tombolas to raise money for residents. The manager is very experienced and hugely aware of resident's needs.

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Review from Jane R (Daughter of Resident) published on 24 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Ashley Lodge in August 2023. She is happily settled there now. Ashley Lodge is located in a lovely quiet conservation area and the building itself is old and full of character. The atmosphere is always cheerful and relaxed and the staff are extremely caring and sensitive to each
individual resident's needs. The manager and many of the staff have been working there for a long time and their years of experience are extremely valuable in answering any of our queries or finding solutions to any issues that arise. We feel we are extremely lucky to have found such a gem of a residential home for my elderly mum.

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Review from Carl M (Son of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother has arrived at Ashley Lodge it has been like a second home to her.
The care given to Mom has been second to none, and all our worries were taken away.
The property also is peaceful and beautiful.

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Review from Amanda H (Daughter of Resident) published on 23 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since our father was accepted as a resident with Ashley Lodge Care Home, our family have been highly impressed with the excellent care provision he has received.
The staff are brilliant and have gotten to know him as a person, encouraging him to be social and spend the majority of his time out of his
room and with other residents. He looks so well-kept and well-groomed, the food is great and his needs are met exactly as we always hoped they could be.
The residence itself is charming, warm and welcoming, set in lovely surroundings. As there are a fairly small number of residents, the care feels more personal.
In all, we would highly recommend Ashley Lodge to anyone looking to have their loved ones looked after with great person-centred care in a homely setting. It is well-led and highly respectful of the residents and their families with a consistency that stems from the brilliant managers right through to every staff member we've had interactions with.

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Review from K G (Friend of Resident) published on 18 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend always seems to be beautifully cared for and finds the staff kind and caring (which I have always found too).
She likes the food and finds the home responsive to her needs.

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Review from Halina E (Daughter of Resident) published on 27 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't have asked for a better care home for my mum. From the day she arrived, the care has been amazing. I really thought she would find it hard to adjust, but nearly every time I see her, she says how much she likes it. All the staff are friendly and helpful, lovely room and always spotlessly
clean.

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Review from K G (Daughter of Resident) published on 10 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ashley Lodge is a beautiful residential home set in lovely gardens. The carers are friendly, approachable and very welcoming. Mom loves her meals which are all freshly cooked. Her room is warm and comfortable. Mom is very well cared for and we are grateful that she now has all the help that she needs,
provided by such a wonderful and caring team.

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Review from A B (Daughter of Resident) published on 17 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashley Lodge Care Home is a welcoming, friendly home and clean, lovely and friendly staff who show a lot of care and love to their residents. The food is exceptional and of a high quality, good choices for residents. Each resident has their own room which is made very homely for them with their personal
things. Staff are always welcoming and friendly to you when you visit and an awfully a lot of effort is put into events for the residents at different times of the year, Christmas being especially lovely. A lovely care home.

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Review from C M (Daughter of Resident) published on 30 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak more highly of Ashley Lodge. It is exactly what we were looking for for my 92-year-old Mum. It's homely, warm, and comfortable. The staff are all exemplary and know all of the residents, their lives, dislikes, and various quirky ways. The staff without exception are - above all - kind
- always helpful and willing, nothing is too much trouble. After my mum having been at 2 other homes, on entering Ashley Lodge I knew this was the place for her and it certainly is.

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Review from B M (Son of Resident) published on 3 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After looking at several care homes, this was our first choice. I was reassured that the right level of care could be provided for my mother, and more importantly, she could have visitors during Covid. The staff are friendly and attentive, and my mother is happy with the care she receives. Medication
is administered properly. She is brought drinks as required, and her visitors also. There is a choice of food which she likes. The room and ensuite are cleaned daily, so there are no bad smells in the place, and laundry is frequent. We are very satisfied, and the cost for self-funders is very reasonable.

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Review from Debra T (Daughter-in-law of Resident) published on 8 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home from home. The staff are all very friendly with an amazing manager, who is very approachable. The home has looked after my mother-in-law with such care and compassion. So pleased we found this amazing home. Nothing is more important than knowing your loved ones are being cared for. Thank you to
everyone at Ashley Lodge.

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Review from Andrew T (Son of Resident) published on 8 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic care home, great staff, a real family atmosphere. Mom is well cared for, looked after and safe. I would recommend Ashley Lodge to anyone.

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Review from Robert T (Son of Resident) published on 6 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I believe that the home and its team of carers give my mother care, safety and the attention she needs at this stage of her life. The team ensures that my mother's physical, mental and medical needs remain a priority at all times. My family receives friendly advice, and the team makes time to address
any of my families concerns that may arise at all times.

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Review from Steve B (Son of Resident) published on 6 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the 2 years that Mum was cared for at Ashley Lodge I couldn’t have wished more for her. The staff were amazing and consistent, you didn’t see new faces every time you visited, all friendly and attentive, they knew mum, how she was, what she liked. The rooms are clean and the setting beautiful.
The gardens are well kept and mum enjoyed sitting outside in the summer. The last year was very difficult with covid but whenever lawfully permitted we were able to see or speak to mum whenever we wished. I’ve already told my children, this is where I’m going when my time comes.

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Review from Jeff B (Son of Resident) published on 6 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The caring staff at Ashley Lodge was very reassuring for us and our mum who suffered from Parkinson's and onset dementia. We appreciated their care and attention, and respect for her dignity throughout the 2 years our mum was there.

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Review from S L (Daughter of Resident) published on 10 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with this care home. Well managed. Staff always ready to help and ask if I need anything. My mother is well cared for, she has been a resident here for 9 years now and because the staff haven't changed they know her really well. The management try hard to create a family atmosphere and make
the home pleasant to visit.

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Review from Jackie R (Daughter of Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager, all the staff and carers are brilliant. They are all very caring and kind and considerate nothing is too much trouble. My mom is so very happy and content here, I do not have to worry about my mom as she is well looked after and cared for. I could not find any fault at this home as each
and everyone are lovely people. I am grateful to everyone at Ashley Lodge for all the help my mom has had. My mom loves it here as they are all caring and helpful. Thank you all at Ashley Lodge.

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Current Review Score: 9.8 (9.783)

Overview of Review Score

The Review Score of 9.8 (9.783) out of 10 for Ashley Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.883 for Ashley Lodge is calculated as follows: ( (92 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 103 Ratings = 4.883

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Ashley Lodge is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Lin

Lin Philips

Job Title: Manager

Joined: 2003

My name is Lin Phillips and I’m the Registered Manager at Ashley Lodge Residential Home.


I have been fortunate enough to have worked in such a magnificent building for 25 years. I have many accreditations including NVQ 4 and the Registered Managers award. I am committed to providing good quality person-centred care to all our residents in a happy homely environment.


Frequently Asked Questions about Ashley Lodge

What types of Care is Ashley Lodge registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ashley Lodge provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Ashley Lodge have?

There are 24 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Ashley Lodge?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ashley Lodge to the centre of Birmingham?

2.9 mile(s) as the crow flies, distance by road may be significantly further.