Ashley Lodge

Colmore Crescent, Moseley, Birmingham B13 9SJ
Submit a Review
9.8 28 Reviews
  • Ashley Lodge, Birmingham
Ashley Lodge delivers a high standard of residential care by understanding the individual and changing needs of each resident being cared for.

The aim of the home is to provide professional care, which has a personal touch, in a relaxed and homely environment.

Daily activities are organised to interest and stimulate the personal hobbies and interests of residents ensuring they enjoy a good quality of life.

Show Ashley Lodge on the Map

Care Provided by Ashley Lodge

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 26 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Linda Phillips (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Last Refurbishment: 2006

Funding & Fees Guide for Ashley Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £820 – £1,200
    • Self-Funded Residential Dementia Care £820 – £1,200
    • RESPITE Self-Funded Residential Care £820 – £1,199
    • RESPITE Self-Funded Residential Dementia Care £820 – £1,199
  • (these prices are only a guideline, please contact Ashley Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Ashley Lodge Reviews (28)

Total of 28, showing 21-28
9.8

Ashley Lodge has a Review Score of 9.8 (9.783) out of 10, based on 9 reviews in the last 2 years. Over all time Ashley Lodge has 28 reviews.

Overall Experience

  • 20
  • 8
  • 0
  • 0
  • 0

Date Published

28
0
6
9
19

Review from J M (Daughter of Resident) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mum has received at Ashley Lodge is excellent. The management has a great team. I have been to many homes but have not seen a better one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A T (Daughter of Resident) published on 21 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for nine years with Alzheimer's and I have felt that the care provided has been of the highest standard. Any issues or concerns raised are dealt with quickly and are reassured instantly. Home cooked food is appetising and healthy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracy M (Daughter-in-law of Resident) published on 24 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is set in pleasant gardens which are enjoyed freely by the residents. The home is warm, inviting and homely not at all institutional. The food home cooked and excellently well balanced. The activities are provided almost daily for users to take advantage of when desired. The staff and
level of care is second to none. Each member of the team is dedicated to the care and well-being of all residents and make families feel welcome and at ease with peace of mind too.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian M (Son of Resident) published on 23 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care the residents receive is of an outstanding quality. Dad loves it there and is doing really well. His room is spacious and we can make it his own with accessories. He loves the garden and spends time out there when weather permits. We no longer have to worry about him, all aspects of his health
and well being are taken care of. It also helps that it's a lovely old building with lots of original features.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stacey N (Granddaughter of Resident) published on 4 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

- Cleanliness could be improved - floors, mirrors and displays etc.
- Communication in regards to doctors/medication and general information could improve. We only hear of staff when we ask about her. We should be notified more frequently.
- Staff are extremely kind and friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from W A (Daughter of Resident) published on 3 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has always been well looked after.
Staff are very caring. Ashley Lodge is very clean. We've never had to make any complaints. Management very approachable and friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda G (Daughter of Resident) published on 3 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely home. Not like a care home but a home. Pleasant and helpful staff at all times.
When you enter the home, there are no shells at all. A lovely big house with lovely features and gardens and patio area.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen C (Son of Resident) published on 12 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely place. When I visit my mom I am alwasy made to feel welcome. Clean, tidy, cup of tea or coffee and biscuits. Mom seems happy. Maybe could do with a few activities.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.783)

Overview of Review Score

The Review Score of 9.8 (9.783) out of 10 for Ashley Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.883 for Ashley Lodge is calculated as follows: ( (92 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 103 Ratings = 4.883

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Ashley Lodge is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Lin

Lin Philips

Job Title: Manager

Joined: 2003

My name is Lin Phillips and I’m the Registered Manager at Ashley Lodge Residential Home.


I have been fortunate enough to have worked in such a magnificent building for 25 years. I have many accreditations including NVQ 4 and the Registered Managers award. I am committed to providing good quality person-centred care to all our residents in a happy homely environment.