Colleagues at Warren Farm Lodge will be happy to discuss our weekly fees with you and what our fees include.
Visitors are welcome at Warren Farm Lodge.
Onsite parking is available, including disabled spaces.
Warren Farm Lodge has a Review Score of 9.8 (9.808) out of 10, based on 27 reviews in the last 2 years. Over all time Warren Farm Lodge has 52 reviews.
Review from P W (Daughter-in-law of Resident) published on 4 March 2024
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Reply from Jacqueline McLean, Manager at Warren Farm Lodge
Thank you for taking the time to review Warren Farm Lodge and we are pleased you rate our care/support as very good. Thank you for your kind comments, which I will pass on to my team. We have an open-door policy, where I’m happy to discuss all aspects of our care at a mutually convenient time.
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Review from Patricia C (Daughter of Resident) published on 1 March 2024
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Reply from Jacqueline McLean, Manager at Warren Farm Lodge
Thank you for taking the time to review Warren Farm Lodge and we are pleased you rate our staff as excellent. We appreciate your lovely feedback which I will pass on. Our activities are arranged with our resident’s input, where we encourage residents to participate but respect their wishes if they don’t wish to do so. We’re always happy to receive suggestions for activities and entertainment.
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Review from A H (Daughter-in-law of Resident) published on 28 February 2024
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Review from Stephen D (Son of Resident) published on 10 November 2023
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Review from Ryan H (Grandson of Resident) published on 9 November 2023
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Review from K H (Daughter-in-law of Resident) published on 12 October 2023
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Review from B W (Relative of Resident) published on 16 July 2023
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Reply from Jacqueline Mclean, Home Manager at Warren Farm Lodge
Thank you so much for your kind review, I will ensure my team is made aware of your lovely review. We always encourage residents to bring in personal possessions so that they feel comfortable with familiar items around them to help with the transition. If you would like to discuss this with me further I am more than happy to do so at a mutually convenient time.
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Review from Trevor J (Son-in-law of Resident) published on 13 July 2022
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Review from Nicola J (Daughter of Resident) published on 12 July 2022
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Review from Audrey M (Daughter of Resident) published on 22 November 2021
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Review from P M (Son of Resident) published on 19 November 2021
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Review from K L (Granddaughter of Resident) published on 9 November 2021
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Review from Valerie D (Wife of Resident) published on 1 November 2021
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Review from Roy M (Friend of Resident) published on 26 October 2021
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Review from Mark H (Son of Resident) published on 26 October 2021
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Review from Waveney B (Niece of Resident) published on 26 October 2021
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Review from Shirley W (Resident) published on 25 October 2021
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Review from Annette J (Daughter of Resident) published on 25 October 2021
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Review from J P (Resident) published on 22 October 2021
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Review from Susan J (Resident) published on 22 October 2021
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The Review Score of 9.8 (9.808) out of 10 for Warren Farm Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.808 for Warren Farm Lodge is calculated as follows: ( (264 Excellents x 5) + (47 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 318 Ratings = 4.808
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Warren Farm Lodge is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 Jul 2019
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