Warren Farm Lodge

123 Warren Farm Road, Kingstanding, Birmingham B44 0PU
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9.8 52 Reviews
  • Warren Farm Lodge, Birmingham
Anchor’s Warren Farm Lodge is located in Kingstanding, north of Birmingham. The home continues to welcome new residents for friendly and comfortable residential and dementia care for up to 30 residents in single en suite rooms and is located within two miles of Sutton Park.

The dedicated care team take the time to get to know the individual and work with them, and their loved ones, to create detailed care plans to ensure their care needs are continually met.

Warren Farm Lodge provides dementia care and ongoing training to ensure their approach is best for those living with dementia. Staff work hard to get to know individuals and build relationships, ensuring all aspects of the service are focused on individual and compassionate care.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.

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Care Provided by Warren Farm Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Jacqueline McLean (Manager)
  • Admission Criteria
    • Please contact Warren Farm Lodge directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Warren Farm Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £975
    • Self-Funded Residential Dementia Care from £975
    • RESPITE Self-Funded Residential Care from £975
    • RESPITE Self-Funded Residential Dementia Care from £975

  • Colleagues at Warren Farm Lodge will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Warren Farm Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Warren Farm Lodge.


  • Parking

  • Onsite parking is available, including disabled spaces.


Warren Farm Lodge Reviews (52)

Total of 52, showing 41-52
9.8

Warren Farm Lodge has a Review Score of 9.8 (9.808) out of 10, based on 27 reviews in the last 2 years. Over all time Warren Farm Lodge has 52 reviews.

Overall Experience

  • 44
  • 7
  • 0
  • 1
  • 0

Date Published

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27
25

Review from Susan R (Niece of Resident) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, very impressed. Lovely staff. My auntie has settled well.

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Review from Kathleen O (Niece of Resident) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt loves this place and has come on in bounds in just a few weeks. The staff I've met have been pleasant, polite and caring. I've been made very welcome by the staff.

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Review from David M (Son of Resident) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care my mother and auntie are receiving at Warren Farm Lodge. The staff and management team are wonderful and give me peace of mind that Mom and Auntie are in very good, safe hands. Wonderful.

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Review from H M (Friend of Resident) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are welcoming and friendly. My friend has been a resident for a few years now and has always been happy and well cared for. The staff know the residents and are attentive to their needs. Overall, an excellent level of care.

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Review from Barbara H (Daughter of Resident) published on 4 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom sadly passed today having spent the last 2 years of her life in Warren Farm lodge, we cannot thank the staff enough for the care she had at the home, and the happy times we had with her when we could visit. Always singing and smiling, loved her cups of coffee with plenty of sugar. My mom was
96 and did not die of Covid, just old age. 5 stars recommendation.

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Review from H H (Daughter of Resident) published on 26 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the last 7 years in which my mother has been a resident at Warren Farm Lodge, she has received excellent care. As she has aged, her needs have become greater but have been accommodated. I am pleased a Welfare Assistant has been appointed to help organise activities and hope that this can be on
a permanent basis, as carers are fully stretched. I feel staffing levels could be increased to prevent the use of agency workers.

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Review from Janet J (Sister of Resident) published on 7 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I have had dealings with Warren Farm Lodge for over 20 years, it used to be a very good care home but in the last few years has gone downhill drastically.
The rooms and the home itself look very appealing but lately, I have found it is always short-staffed, the carers are lovely people but are constantly
rushed with very little time.
The management is very cold and uncaring and shows no compassion to residents at all.
Constantly had to check if my sister had been bathed and usually told of course yes but on checking actual records (each resident has a logbook) this was proved untrue, she would often go five to six days without being bathed and in my opinion unacceptable when incontinent and wearing pads.
After a fall and while still in hospital, management sent a notice to vacate with no explanation why or offer of any help in looking for somewhere else, theoretically making an old and vulnerable person homeless.
No trips out for several years.
Not a caring establishment.

Reply from Jacqueline McLean, Manager at Warren Farm Lodge

Thank you for taking the time to review Warren Farm Lodge. We are sorry that you have concerns regarding the care that your sister received and we have responded to you regarding these. We were no longer able to meet your sister’s care needs and felt these would be better managed within a nursing setting. We have put steps in place to improve communication internally and with families. Our resident’s care and wellbeing are always our priority.


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Review from J R (Partner of Resident) published on 8 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

An excellent home, caring and positive.
My partner is very happy at Warren Farm, but because of ill-health, we may have to move, and that will be very sad.

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Review from Melinda P (Daughter of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father was admitted to the Warren Farm Lodge on 7 February. I have been most impressed by courteous staff - always smiling and all very smartly dressed. All knew very quickly who my dad was. They have been most helpful from manager to maintenance staff and care staff. Would definitely recommend
this 'home from home'. Lovely happy environment.

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Review from Lindsay H (Daughter of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care mum receives. This is a lovely care home with wonderful, supportive staff who always make time to say hello and chat. The food is excellent. I have stayed for lunch several times and am always made very welcome. The overall standard of cleanliness is very good and mum's health
and well-being have improved since moving here.

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Review from Jane P (Daughter of Resident) published on 25 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a worrying time when searching for a care home for mum in January 2017 - but I chose Warren Farm Lodge as it seemed to be friendly and clean (Mum has Alzheimer's and it wasn't safe for her to live alone anymore).
Best decision I ever made - they have exceeded my expectations (8 months later)!!
The care Mum receives is wonderful, and she is always happy with the care/guidance she receives.
I can't praise the staff enough, they are so cheerful, helpful and friendly - really kind.

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Review from M S (Daughter of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided be all of the staff is both kind and efficient.
The management and staff take the time to really get to know and respect every person in their care which ensures a lovely, warm atmosphere and are always approachable to discuss mum's ongoing needs.
The resident's flats are comfortable
and spotlessly clean and each resident is allocated a "key worker" to ensure their individual, personal needs are met.
The hard work of the activities coordinator also provides daily activities and regular singers/shows for everyone to enjoy.
All-in-all, we couldn't wish for a better home for mum.

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Current Review Score: 9.8 (9.808)

Overview of Review Score

The Review Score of 9.8 (9.808) out of 10 for Warren Farm Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.808 for Warren Farm Lodge is calculated as follows: ( (264 Excellents x 5) + (47 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 318 Ratings = 4.808

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Warren Farm Lodge is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (3)

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