St Andrew's House

19 St Andrew's Road, Earlsdon, Coventry CV5 6FP
Submit a Review
9.3 8 Reviews
  • St Andrew's House, Coventry
St Andrew's House is overseen by a Board of Trustees and works to Christian values for the benefit of all who live, work and visit the Home.

St Andrew's House prides itself on providing care for the individuals with empathy and compassion, while actively encouraging and supporting individuals to retain important life skills. Respect and dignity are at the forefront of all aspects of support.

St Andrew's House boasts a large, lovely and easy accessible garden. All rooms are for single occupancy with en-suite facilities, each room is provided with a television, there is also a telephone point in each room and residents can access broadband. In addition they have a designated activity room, two lounges, a hairdressing salon, a full passenger lift to all floors and an attractive dining area.

All meals are cooked fresh daily by a dedicated Catering Team. A team of Housekeepers and Laundry Assistants maintain the home to a high standard.

Show St Andrew's House on the Map

Care Provided by St Andrew's House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 35 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • St Andrews House
  • Person in charge
  • Madeleine Relf and Alexis Keenan (Managers)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Single Rooms with ensuite Wet Room (32)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for St Andrew's House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050
    • RESPITE Self-Funded Residential Care from £1,050
  • (these prices are only a guideline, please contact St Andrew's House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

St Andrew's House Reviews (8)

9.3

St Andrew's House has a Review Score of 9.3 (9.260) out of 10, based on 7 reviews in the last 2 years. Over all time St Andrew's House has 8 reviews.

Overall Experience

  • 5
  • 3
  • 0
  • 0
  • 0

Date Published

8
1
1
7
1

Review from C S (Daughter of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum spent the last two years of her life at St Andrew's and she was very happy there. The staff are all very caring and make the residents feel loved and respected. There is a real sense of looking after the individual's needs and making it very homely. There is a very welcoming and friendly atmosphere.
Mum
enjoyed sitting in the beautiful garden, all the activities that were arranged and the church services.
The home is kept clean and the food is good. The residents are consulted about changes that they would like to see.
Mum often used to say how kind the staff had been.

Reply from Gillian Turner, Bursar at St Andrew's House

Thank you so much for your kind words. It was a pleasure to know and care for your mum. A truly lovely lady who is greatly missed here at St Andrews.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sharon L (Daughter of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved here in 2022. He initially had lots of health issues. The staff looked after him so well and would call the doctor or paramedics whenever needed. The home is beautifully decorated and maintained, and so is the garden. There is varied entertainment on most days and the entertainment lady
is always very friendly and jovial. All the staff are so friendly and all stop and chat with residents. Dad's room is kept clean; it's ensuite with a view of the garden. I'm very happy that my dad lives in St Andrews, and I no longer have to worry about him.

Reply from Gillian Turner, Bursar at St Andrew's House

Thank you so much for your kind review. We are so glad you are happy with the care your father receives. We are also glad you can relax and feel confident that he is safe and happy.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V E (Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am really well looked after.
Couldn't be in a better home.

Reply from Gillian Turner, Bursar at St Andrew's House

Thank you; we are so glad you are happy here. We love having you as part of the St Andrews family, you brighten our days.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Glenys W (Daughter of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find the staff very welcoming and kind. My mum loves it here, she said that nothing is too much trouble for the staff.

Reply from Gillian Turner, Bursar at St Andrew's House

Thank you so much for your lovely review. We're so pleased that both your mum and you are happy with the care we provide.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S D (Daughter of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident since September last year. The staff are always pleasant and welcoming when we visit the home. Her room is warm and comfortable and she is well looked after. There is a lovely garden which we enjoyed sitting in when the weather was warmer. The weekly church service is very
much appreciated by the residents who attend it and there are a range of other activities available.

Reply from Gillian Turner, Bursar at St Andrew's House

Thank you so much for your kind review. We're glad you are happy with the care your Mum receives here.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S J (Daughter of Resident) published on 12 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel my father is looked after and his needs are dealt with in a dignified manner.

Reply from Gillian Turner, Bursar at St Andrew's House

Thank you for your positive feedback. We are glad you feel your dad is well taken care of. We are always looking for ways to improve our service and the lives of our residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Steven M (Son-in-law of Resident) published on 1 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit the home, it is always clean, and the staff are friendly and welcoming. The garden is well kept and pleasant to sit out with my father-in-law. I have enjoyed the events I have attended (summer fair with hog roast and fireworks display on bonfire night and Carol service).
My father-in-law
is very happy with the care he is given and enjoys the variety and quality of the meals provided. He is treated with dignity and respect.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rose B-M (Friend of Resident) published on 21 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was received well by the care staff and he felt welcome. He enjoyed his stay over Christmas 2017 for respite so much that he missed the residents and staff when he got home. He constantly asks when he would be going back as he misses his 'friends' lovely staff and the activities. I cannot
recommend this home enough and will be looking looking forward for the next respite.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.3 (9.260)

Overview of Review Score

The Review Score of 9.3 (9.260) out of 10 for St Andrew's House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.560 for St Andrew's House is calculated as follows: ( (51 Excellents x 5) + (29 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 84 Ratings = 4.56

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for St Andrew's House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Mar 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about St Andrew's House

What types of Care is St Andrew's House registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Andrew's House provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does St Andrew's House have?

There are 35 Single Rooms.

What are the Facilities & Services at St Andrew's House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Andrew's House to the centre of Coventry?

1.4 mile(s) as the crow flies, distance by road may be significantly further.