What types of Care is Bablake House registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bablake House provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

What are the Facilities & Services at Bablake House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bablake House to the centre of Coventry?

4.4 mile(s) as the crow flies, distance by road may be significantly further.

Bablake House care home, Birmingham Road, Millisons Wood, Coventry, West Midlands CV5 9AZ

Review from Debby R (Daughter of Resident) published on 25 March 2025
Submitted via Website • Report

Overall Experience

My father and step mother moved in last year.From the first phone call to enquire about a double room, the staff have been just wonderful Their room is beautifully decorated and clean.There are plenty of activities on offer should they wish to join in.Sadly they don t ! As a family we are delighted

with the standard if care and support for us.

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Review from J F (Son of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience

My mum has been a resident of Bablake House for over four years. She is very happy there and has a lovely room. The main benefit is the staff who are lovely and very helpful. Another plus is Mum likes to stay in her room, she likes reading, knitting and watching her own television and at Bablake House,

she is able to do that.

Reply from Mary Khan, Manager at Bablake House

Thank you for your lovely review and comments, I will make sure that all of the staff are aware of this review, it is always really nice for them to have their hard work appreciated. Thank you again.

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Review from Johann G (Respite Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience

Quite a pleasant stay. I would recommend it to my friends.

Reply from Mary Khan, Manager at Bablake House

Thank you for your review, you are very welcome to return, we look forward to seeing you again.

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Review from Rosie B (Daughter of Resident) published on 14 August 2024
Submitted via Website • Report

Overall Experience

Mum unfortunately cannot live with my family anymore, due to complex health needs. Knowing that she is being well cared for by the team at Bablake House is a huge relief for me and my family. She is warm and well fed and the carers are all sensitive to her needs. The home was recommended by a colleague

of mine, and I would recommend it to others as well.

Reply from Mary Khan, Manager at Bablake House

I would like to say thank you for your kind review; the staff at Bablake House work hard, and I know they will appreciate your comments.

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Review from M S (Daughter of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience

My mother has been living at Bablake House since January 2023. Due to deteriorating ill health and lack of family members to keep her independent, I had to make the tough decision to find her a safe and comfortable care home. The senior staff members have been a constant support for both her and myself.

Nothing is too much trouble and they've helped us physically and mentally. The domestic staff have been constant throughout her stay and they know her individual likes and dislikes, helping her to navigate her TV viewing. The support staff in the main are a constant too making interaction easy, on a first-name basis. This home is the closest to real life that I found throughout a thorough search. The food is cooked on-site and was a major factor in our choice as many homes only offer pre-packed meals. As my mother's condition declines with each week/month, the home has helped me to cope with this and I know that when I can't be with her, she is safe, warm and well cared for.

Reply from Mary Khan, Manager at Bablake House

I would like to thank you for your lovely review, I will ensure all of the staff are aware of your kind words. I know the team at Bablake House works hard and I would like to thank you for letting them know their work is appreciated.

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Review from V S (Niece of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience

My aunt had been living alone for many years, though with increasing mobility problems and memory issues after a fall and eight weeks in hospital and on step-down support, it was clear she needed full-time residential care and though she only moved into Bablake House in early May 2024, we've been very

pleased with the support she's receiving. Whenever we visit, all the staff are cheery and seem happy in their work and we've seen first-hand that my aunt receives regular visits in her room. The staff are trying hard to encourage her to come out of her room and join others in the lounge or dining room, as have we: no joy yet but it's not for want of trying on their part. All the staff are helpful and supportive and her care is proactive - realising she's tending to lie on the bed too long, my aunt now has a pumped air mattress to protect her, even before we could ask if it might be needed: that's real care and attention.

Reply from Mary Khan, Manager at Bablake House

I would like to say thank you for this review the staff do work really hard. I will make sure they are all aware of your kind words. Thank you again.

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Review from A B (Daughter of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience

My mum has been a resident of Bablake House Care Home for approximately two years, and I can't rate them highly enough. The team are always friendly and happy to help with any worries I may have. My mum is happy and content and feels at home. If there have been issues, the team contact us straight away

and fills us in with all the details and how they are going to proceed with it. The events they have in the care home are fun. You are doing a great job. Thank you. My mum's room always looks lovely with special little touches to show who has cleaned it cares.

Reply from Mary Khan, Manager at Bablake House

I would like to thank you for such a lovely review, and I will make sure that the staff are aware of you kind words. Lovely to know our hard work is appreciated, Thank you again.

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Review from Richard P (Son of Resident) published on 13 February 2023
Submitted via Postal Card • Report

Overall Experience

My father had deteriorated in the hospital over several weeks - his dementia worsened and mobility reduced to nil. The moment he arrived at Bablake House, he was in a much better place in terms of well-being. The staff were all caring and have the residents' best interests at heart. The home feels like

a home and the team did everything possible to help my father. I cannot speak highly enough about this home.

Reply from Heath Tredell, Managing Director at Bablake House

Thank you very much for your insightful and thoughtful review. The scores you give us 5 stars are a reflection of the care we try and give all of our clients and the staff are 100% because of that. Where you have scored us 4 stars I would very much appreciate you giving some feedback to the manager about how things could be better... we love to improve! I know the cleanliness and rooms have suffered recently due to the ongoing extension and refurbishment and I am hoping that is the reason. Still, any feedback you can give our manager would sincerely be received well and improvements looked for. That said, I will pass on your review whilst keeping it confidential, of course, and I know they will be delighted. Thank you once again.

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Review from Lesley G (Daughter of Resident) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience

Excellent care, support and help for Mum to rehabilitate in order to facilitate her return home, plus the support to her husband, two daughters, friends and family on visiting.

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Review from J T (Wife of Resident) published on 21 March 2022
Submitted via Postal Card • Report

Overall Experience

Everyone is so friendly and helpful.

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Review from D M (Wife of Resident) published on 24 January 2022
Submitted via Postal Card • Report

Overall Experience

Exceptionally dedicated Directors and staff. My husband as well as all the other residents couldn't be better cared for. As an essential caregiver, I am visiting the home every day for at least 4 hours and I feel that I can pass judgement.
The home is comfortable and exceeds all expectations also in

view of cleanliness and food provisions. Entertainment is provided daily.

Reply from Heath Tredell, Managing Director at Bablake House

Thank you for your lovely review. Bablake House staff do their utmost each and every day to make the lives of the clients we have to be as happy and comfortable as we can. Due to your daily visits, you are very aware that; whilst we may not get it right 100% of the time, staff attitude, care and attention make Bablake House a place to be proud to work in. Thank you for noticing the result of this and taking the time for your review.

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Review from Fiona P (Daughter of Resident) published on 28 May 2020
Submitted via Website • Report

Overall Experience

My father was taken to this home for respite after being in hospital. I hated him being here and if there was an option to have removed him sooner we would have done. Staff were slow to respond to his needs or that of other residents, staff were often nowhere to be seen and there was a number of occasions

where I had to intervene when residents were in trouble an example of this was on a Saturday evening where one resident had taken something off another one, there were threats and concerning behaviour so I went to find a carer and there were none about so I had to calm the situation down. When I complained to the manager she responded with "I'm not even meant to be working tonight". My dad was unhappy here often left in a circle of ladies despite me telling them on a number of occasions that my dad was a man's man. The final straw was when I overheard the supervisor say when patting the dog of a visitor that she'd much rather be around animals than people!

Reply from Mary Khan, Manager at Bablake House

I am really saddened to read this review. I would like to think that all resident and relatives who leave Bablake House have a positive outcome. I am always available to assist residents and relatives coming back into the home if I am needed, I am unaware of the comment about not working on Saturday evening. The mention of staff being slow to respond I will take to the next staff meeting where this will be discussed and lessons learnt. Again I am sorry that this experience was not a good one for this family and we will use this review and to improve our standards moving forward. Also, I would like to thank our hard-working and dedicated staff, at Bablake House and in all Care Homes for their dedication and hard work over the past two months. Also everyone please keep safe. The Manager

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Review from M B (Son of Resident) published on 13 February 2020
Submitted via Postal Card • Report

Overall Experience

Bablake house is a wonderful care home with staff who are always very happy in their work and make the residents feel really at home. Every aspect of Bablake is really welcoming. The food they provide is excellent. Managers and staff are always available with a smile and you feel that you can always

talk to them. All in all a wonderful caring place.

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Review from Robert L (Nephew of Resident) published on 6 January 2020
Submitted via Website • Report

Overall Experience

My aunt was admitted to Bablake House pending assessment following a stay in hospital. I was impressed with the pleasant atmosphere in the home. Everywhere was clean and fresh smelling. The room my aunt was given was light, cheerful and comfortably furnished. The lounge areas were pleasant, and there

were more than one television lounge as well as areas where there was no television for those who didn't want to watch TV. The food was very good and I was impressed that residents were encouraged and helped to eat together at the table, giving a sense of community. The home was well staffed and the staff were very kind and caring. Specialist staff in areas of medical care and therapists were also available. Recommendations to increase my aunt's comfort such as raising the armchairs where she sat were quickly implemented. In the run-up to Christmas, the home was beautifully decorated and there were a number of activities to entertain residents. I thoroughly recommend Bablake House.

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Review from R A (Friend of Resident) published on 26 December 2019
Submitted via Postal Card • Report

Overall Experience

The Manager, carers, cleaner, dining room staff, could not have been kinder. They gave 100% to a person who could be difficult and friendly. They also supported the friends who visited, made time to listen when they themselves were working under pressure. A lovely care home.

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Review from Cathy B (Daughter of Resident) published on 21 March 2019
Submitted via Website • Report

Overall Experience

My mother has been a resident here since January 2019. Prior to her arrival, when visiting the home to look at the facilities and care given, I was welcomed by the Assistant Manager, who was very friendly and caring towards the residents. I was shown a couple of rooms to look at which are spacious and

well equipped. My first impression was that it was a very welcoming care home.
Since my mother has resided here, she has received excellent care. All the staff interact with the residents. There are activities taking place every morning and afternoon, which helps to engage and stimulate the different needs of each resident. The staff are very friendly and welcome all visitors. They are very professional and I can link into the home at any time which shows exactly what my mother has done each day, for example, cleanliness, food and drink consumed, activities participated in and all other aspects of her daily life in the home.
I would recommend this care home without hesitation.

Reply from Emma Clayton, Manager at Bablake House

We are all delighted with your lovely review. We work hard as a team to ensure everyone is well cared for and are socially and emotionally stimulated. The residents gateway is a great tool so you can see what care your mum is receiving 24 hours aday.

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Review from Nikki M (Daughter of Resident) published on 21 March 2019
Submitted via Website • Report

Overall Experience

My mother has been a resident of Bablake House since early January this year and she has, so far, received wonderful care. The staff are kind and attentive to the residents and have always welcomed me as a visitor. The home has a lovely cosy feel to it and the Relative's Gateway is a wonderful way for

me to see how my mother is doing between visits.

Reply from Emma Clayton, Manager at Bablake House

Lovely comments Nikki, we see our role as not only supporting our residents but family members too and the relative gateway works well to keep you informed of Mum's care.

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Review from Linda T (Daughter of Resident) published on 21 March 2019
Submitted via Website • Report

Overall Experience

My mum was sent to Bablake House after a short stay in hospital to recuperate. Sadly mum has deteriorated and we requested that she become a resident there. The management and staff are amazing. Nothing is too much trouble and everything is done with a smile. How refreshing to find somewhere so lovely

for my mum. The home sparkles with cleanliness and the staff really care. Everyone makes time to ensure that all my mum's needs are catered for.

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Review from Eric (Son of Resident) published on 28 February 2019
Submitted via Website • Report

Overall Experience

The staff are very helpful and professional and genuinely care about their clients who all seem very happy and enjoying their stay.

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Review from John C (Nephew of Resident) published on 21 February 2019
Submitted via Website • Report

Overall Experience

My aunt was admitted to Bablake after a spell in hospital. From day one myself and family have been very impressed with the high standard of care that my aunt has received from everyone there. The staff and management are all very approachable about any questions that we have and are always available

if needed. Since my aunt has been assessed and found to be no longer able to live at home we have been able to get her permanent residence much to the relief of my mother who now knows that my aunt is having round the clock care. My aunt is now well settled in at Bablake and in her own words no longer wants to go back home!

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Bablake House

Care Provided by Bablake House

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Funding & Fees Guide for Bablake House

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Bablake House Reviews (35)

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Frequently Asked Questions about Bablake House

What types of Care is Bablake House registered for?

What additional types of Care does Bablake House provide?

How many Rooms does Bablake House have?

What are the Facilities & Services at Bablake House?

How far is Bablake House to the centre of Coventry?

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Bablake House Reviews (35)

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Detailed Breakdown of Review Score

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Frequently Asked Questions about Bablake House

What types of Care is Bablake House registered for?

What additional types of Care does Bablake House provide?

How many Rooms does Bablake House have?

What are the Facilities & Services at Bablake House?

How far is Bablake House to the centre of Coventry?

Overall
Requires improvement