Charnwood House

77a Beake Avenue, Radford, Coventry CV6 3AQ
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9.7 79 Reviews
  • Charnwood House, Coventry
Located on the outskirts of Coventry and only a short distance away from the city centre, MHA Charnwood House provides dedicated residential dementia care for 65 residents. Specifically designed for dementia care, the home features advanced safety measures and flexible kitchen spaces to provide comfort and security. Located near Jubilee Crescent and local amenities, the home offers a blend of peace and convenience.

The gardens at Charnwood House are vibrant extensions of the home, offering both tranquility and connection. Residents can enjoy scenic pathways, sunny patios, and secure, well-maintained grounds where they can spend time with loved ones. Raised flower beds allow for gardening, while peaceful seating areas provide spaces for reflection or socialising.

The home is ideally located near local amenities, including the Memorial Park for peaceful picnics, and the Wallace pub for a relaxed lunch. For those who prefer staying in, there’s always something happening, from Elvis impersonator shows to lively Pub Nights filled with games, music, and a vibrant social atmosphere. The diverse activity schedule includes baking, crafting, gardening, and music therapy, with personalised one-on-one activities to ensure every resident feels supported and engaged.

Its easy to understand why mealtimes are so important at Charnwood House. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

Charnwood House provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential dementia care, the team at Charnwood House are here to help.

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Care Provided by Charnwood House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 65 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (65)
    • Single Rooms with ensuite Wet Room (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015
    • Number of floors: 1

Funding & Fees Guide for Charnwood House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,242 – £1,276
  • (these prices are only a guideline, please contact Charnwood House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Ground Floor Accommodation only
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room

Charnwood House Reviews (79)

Total of 79, showing 1-20
9.7

Charnwood House has a Review Score of 9.7 (9.697) out of 10, based on 17 reviews in the last 2 years. Over all time Charnwood House has 79 reviews.

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Review from Brenda L (Wife of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have not visited a care home since 1985 when my mother was a resident. I was a bit apprehensive about assessing care homes for my husband who has dementia. A social worker advised me to look at the staff not the decor to decide what was required. I asked staff how long they had been employed at Charnwood
and found some had been there 5 and 9 years which was reassuring. The staff are very caring and look after my husbands needs. They are patient with him he is well fed and his personal hygiene is excellent. The decor is satisfactory.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you for your kind words, I will pass these onto the staff team as I know they will really appreciate it. Your husband has settled in really well, it is lovely to have him here and we are so glad that you are happy with everything.


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Review from Alison B (Daughter of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Honestly, my mum has vascular dementia and what a complete turnaround. Obviously, she still has dementia but since my mum started residing in Charwood she has gone from strength to strength. She engages with people, laughs - I feel as though I have my mum back. The care team are excellent food, rooms
and entertainment all brilliant. Thank you all so much forever in your debt.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you so much for your lovely words, I will pass these on to the staff as I know they will appreciate them. We are all so glad that mum has settled in as well as she has and we love having her here at Charnwood House.


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Review from Rose B (Daughter of Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving here in November 2024, our mum has come on leaps and bounds. We have peace of mind she is in a safe, well-run establishment. The staff are polite, professional and helpful always looking happy in their role as caregivers. Excellent!

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Review from L K (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Charnwood House for two years now. She is very well looked after and all the carers are kind and friendly. Mum's room is always clean and tidy as are the lounge areas. The only issues we have had is that some items have gone missing over time but understand that this is inevitable.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you for your kind words, I will pass this on to the staff team. Mum is always a pleasure to have and she always seems very happy here. I apologise for the missing items, if there is anything in particular please pop by and see me and I will be more than happy to look into it for you.


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Review from C A (Daughter-in-law of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Facilities, food and staff all first rate and can't recommend enough. Always confident that on any visit mum will be happy to see us and so lovely to have piece of mind to know that mum is cared for and safe.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you so much for such positive feedback. I will pass your kind words and feedback to them. Your mum is always so happy and we love having her here.


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Review from Jim W (Son of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Charnwood House is by far the best care home for mum out of the three we have experienced in the area. The staff have all got to know mum and are more than aware of her needs and likes.
The manager's door is always open with a friendly chat on the way in or out.
Knowing mum is well cared for gives
the whole family piece of mind.
I can't recommend strongly enough.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you for such kind words. I know the staff will be very pleased with your feedback. It is a real pleasure to look after you mum.


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Review from Maurice F (Daughter of Resident) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely lovely staff, and very professionally run. My mum was well looked after, made great connections with the staff, even though she was only there a short time. Staff are always on hand to speak too. They have a great connection with the clients.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you so much for taking the time to send us a review, it is lovely to know we made a difference to your loved one. I will pass on your comments to the staff.


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Review from Wendy S (Daughter of Resident) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear mum was a resident. Unfortunately, we lost our dear mum on Monday 19th August. There was so much going on I always enjoyed visiting and seeing her laughing. Entertainment was brilliant music, films, baby chicks being hatched, fetes, parties, Xmas parties so so much going on. My mum had the best
time of her life at Charnwood and I will miss all the wonderful staff. On behalf of my dear mum and family, I am beyond words for the care you gave to her and us as a family, and will miss you all dearly. I cannot thank you all enough for everything and will miss you all at Sycamore Lodge which my mum and our family loved too. So behalf of myself, my sister, and my brother we thank you from the bottom of our hearts for the amazing time my mum had with you it was like one big holiday. Many thanks and love to you all for the amazing care and lots of laughs. Will miss you all so much Love myself and the family and of course our dear, funny, and amazing mum.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you for your kind words, I know the staff will really appreciate reading them. It was such a pleasure to have your mum in our home, we will miss her dearly.


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Review from S B (Niece of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

After visiting many care homes in Coventry my Auntie moved into Charnwood House at the beginning of October 2023. We arrived on a dark cold Friday evening, she was assigned a keyworker who helped to settle her in and made her feel welcome.
She has now been on Oak for over 7 months and the staff on
Oak have taken time to learn about my Auntie and our family. They give me regular feedback on my Auntie's care and I have no hesitation in approaching any of the staff if I have any concerns about her welfare. All of the staff from the cleaners and the chefs to the carers and managers are friendly and supportive.
Residents have the opportunity to join in many activities either in the large lounge, the smaller one on Oak, or the gardens. My Auntie enjoys the visits from the local nursery children and a recent favourite was the incubating eggs and the subsequent hatching of the chicks, such a good way to generate interaction and conversation.

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Review from Heather S (Daughter of Resident) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Charnwood House for 4 months. She settled in immediately when greeted with warm smiles and a lovely lunch. Any anxiety we may have had about Mum coming into care soon dissipated. The care, as we experience it is exemplary. It is reassuring to see consistency in the quality of staff and
the person-centered care given to Mum. Staff quickly learned what Mum needed and wanted, and seemed to have genuine care for her. If any issues arise, we are contacted immediately and the appropriate action is taken. Mum loves activities, and would happily take part whenever something is on offer.
I would highly recommend this home. Thank you.

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Review from Dawn C (Niece of Resident) published on 16 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would again like to thank all the staff who supported and looked after my uncle for two years, through his last days, and during end-of-life care.
Having stayed overnight to be with my uncle I saw the staff support other residents who were awake all night, I witnessed the staff, care for the residents
with kindness and empathy, and it was a real eye-opener to what you see when just visiting.
These staff do an amazing job and I couldn’t have been more impressed.
I would also like to thank the staff for sitting with my uncle when I couldn’t be with him and knowing he wasn’t on his own, allowing me to take the time out that I needed.
You do an amazing job thank you.

Reply from Claire Picchi, Home Manager at Charnwood House

It was lovely to read your comments. We were very sorry to lose your uncle recently and staff wanted to be with him whenever they could. I will make sure the staff see this lovely review and I am sure it will be a boost for them to see it.


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Review from David R (Son of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident of Charnwood House after careful consideration of a number of homes in Coventry who had the facility for dementia care.
Mum was coming up to 90 at the time and very confused having been moved from her home of over fifty years to a hospital and then respite care.
Mum immediately
relaxed with the kind, attentive treatment of the staff who are so friendly with residents and families.
The place is spotless with none of the, all too familiar, odours of some care homes.
A change of management further improved already excellent facilities with regular activities and garden amenities.
My daughter’s connection to the NHS has meant that we have regular feedback from visiting nurses who rate Charnwood as the best in Coventry.
Of course, there are struggles but like any organisation, it is how they are dealt with and the open and friendly management team have given us, as a family, the confidence to know that our lovely mum is content and happy now approaching 92.

Reply from Claire Picchi, Home Manager at Charnwood House

Many thanks for the review, it is much appreciated and also your kind words. The team will be really pleased to know that their dedication and commitment are appreciated. I will share your kind words with the rest of the team.


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Review from Joanne G (Daughter of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad has been at Charnwood House for respite for the last 6 weeks and has settled in well and has connected well with a few of the carers and senior members of staff. I won’t lie there have been a few teething problems but nothing to be concerned about you can phone any time of the day and go visit
too. You can go and speak to management anytime if they are not busy door is always open meals look lovely had no complaints about my Dad snacks day and night and plenty of tea coffee and juice the good thing too is my Dad is still able to keep smoking and have a beer as this weekend they are watching the football so that will be a good day. The activities are getting better, when we first arrived there wasn’t a lot happening but that has started to improve overall happy that my Dad is safe being looked after and he is comfortable there at Charnwood House.

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Review from David P (Son of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother was lovingly and efficiently cared for during her 17-month stay at Charnwood House. The property is well managed by a lovely hands-on and approachable manageress whose ethos is to treat all residents as family and this is evident from day one of residency and continued each day until her unfortunate
death at age 90. Mum was looked after by a dedicated team of well-trained and pro-active staff. The food served was excellent and the choice of dishes varied. Residents have plenty of opportunities to join in the large range of activities presented before them each day to keep their minds active. I have no reservations about recommending this care home.

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Review from S M (Daughter of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother spent over 9 years at Charnwood after her diagnosis of Alzheimer’s and ended her days there peacefully under their loving care. During her time there, she was beautifully looked after, well-fed, and part of their family, even though she was unable to join in the activities due to her dementia.
We chose the home initially because Mother was a lifelong supporter of MHA as a stalwart Methodist and her faith was vital to her well-being. I am grateful to the staff and chaplain for their support at the time of Mother’s death, and during the whole of her stay there.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you very much for taking the time to leave such a positive review, I will pass on your kind words to all our staff. Your Mum will be very dearly missed by everyone at Charnwood House and I am so glad we were able to look after her.


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Review from Julie H (Daughter of Resident) published on 2 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was resident for 6 months, she was so well looked after that she improved immensely whilst there. The staff are brilliant and really care, they are always helpful and cheerful.
The facilities were always clean and bright, there were always activities going on to join in if you wished to.
The
management and the Chaplain were also very supportive of my mother and us as relatives.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you so much for your kind words, I will pass this on to the team who will be really pleased to know their dedication is recognised. Having your mum at the home was a real pleasure and we were really sad to see her go, however, it was also really lovely to see the improvement in her health. We wish you all well.


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Review from E W (Daughter of Resident) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum was on respite in Charnwood House in August 2023. We were very happy with her room, the staff, friendliness, cleanliness and general day to day functioning of the house. Mum was happy with food, staff etc. We felt that there could have been more activities done with Mum, also that when she became
a bit unwell there was some confusion over doctors visits, outcomes etc. Generally, overall we were satisfied with care provided.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you very much for taking the time to send a review, I am glad that you are satisfied with the overall care. We will of course take onboard your feedback regarding activities. It was a pleasure having your mum stay with us.


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Review from A G (Daughter of Resident) published on 7 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad came to Charnwood House Care Home in November 2022 after an emergency hospital admission and after his wife had had a fall five weeks before. The care and compassion that has been shown to him and to his family can't be properly described. We are getting used to a new normal as a family and
any questions we have had, any moments when we have questioned what we are doing have been dealt with calmly and, most importantly, with a level of kindness that will never be forgotten. Thank you.

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Review from C W (Daughter-in-law of Resident) published on 18 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After receiving a devastating diagnosis of Alzheimer's and no longer being able to stay in her own home, my mother-in-law became a resident of Charnwood House Care Home. The staff were fantastic and our family cannot thank them enough for their care, patience and support they gave, both to my mother-in-law
and also to our family. The staff and management were always available for an update or even just a chat at any time. The rooms are lovely, clean, fresh and homely. There is definitely a 'nice feel' to the place. Unfortunately, my mother-in-law had a spell in hospital and the care, or lack of care, in there made it impossible to recover from. We were lucky enough that her last few days were spent back at Charnwood House and she passed away peacefully in a very dignified manner. The staff were superb right to the very end, we could not recommend Charnwood House highly enough.

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Review from R C (Son of Resident) published on 17 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother is very happy with the home. She is content with her room. I find the staff very caring and Mother relates with the carers. All the staff, from managers to carers, should all take credit in looking after Mother. They do a lot of exercise and entertaining. Thank you for all your efforts.

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Current Review Score: 9.7 (9.697)

Overview of Review Score

The Review Score of 9.7 (9.697) out of 10 for Charnwood House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.697 for Charnwood House is calculated as follows: ( (148 Excellents x 5) + (46 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 201 Ratings = 4.697

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Charnwood House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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Frequently Asked Questions about Charnwood House

What types of Care is Charnwood House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Charnwood House provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Charnwood House have?

There are 65 Single Rooms.

What are the Facilities & Services at Charnwood House?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Ground Floor Accommodation only, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Charnwood House to the centre of Coventry?

1.4 mile(s) as the crow flies, distance by road may be significantly further.