Charnwood House

77a Beake Avenue, Radford, Coventry CV6 3AQ
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9.7 79 Reviews
  • Charnwood House, Coventry
Located on the outskirts of Coventry and only a short distance away from the city centre, MHA Charnwood House provides dedicated residential dementia care for 65 residents. Specifically designed for dementia care, the home features advanced safety measures and flexible kitchen spaces to provide comfort and security. Located near Jubilee Crescent and local amenities, the home offers a blend of peace and convenience.

The gardens at Charnwood House are vibrant extensions of the home, offering both tranquility and connection. Residents can enjoy scenic pathways, sunny patios, and secure, well-maintained grounds where they can spend time with loved ones. Raised flower beds allow for gardening, while peaceful seating areas provide spaces for reflection or socialising.

The home is ideally located near local amenities, including the Memorial Park for peaceful picnics, and the Wallace pub for a relaxed lunch. For those who prefer staying in, there’s always something happening, from Elvis impersonator shows to lively Pub Nights filled with games, music, and a vibrant social atmosphere. The diverse activity schedule includes baking, crafting, gardening, and music therapy, with personalised one-on-one activities to ensure every resident feels supported and engaged.

Its easy to understand why mealtimes are so important at Charnwood House. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

Charnwood House provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential dementia care, the team at Charnwood House are here to help.

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Care Provided by Charnwood House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 65 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (65)
    • Single Rooms with ensuite Wet Room (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015
    • Number of floors: 1

Funding & Fees Guide for Charnwood House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,242 – £1,276
  • (these prices are only a guideline, please contact Charnwood House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Ground Floor Accommodation only
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room

Charnwood House Reviews (79)

Total of 79, showing 41-60
9.7

Charnwood House has a Review Score of 9.7 (9.697) out of 10, based on 17 reviews in the last 2 years. Over all time Charnwood House has 79 reviews.

Overall Experience

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Date Published

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Review from S W (Daughter of Resident) published on 27 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At Charnwood House, my dad was a valued and respected member of the Charnwood family. He was always treated with compassion, care and kindness. His Dementia approached in a knowledgeable and skilful way. My dad always received excellent continuity of care from people who formed a positive relationship
with both him and our family. We are so glad we found Charnwood House.

Reply from Dawn Hancox, Home Manager at Charnwood House

Thank you for your review; I will pass these on to the staff team.


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Review from B S (Daughter of Resident) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The environment at Charnwood House is inclusive and approachable. Certain of the care staff have a very personable and caring nature. They take the time to treat residents with compassion and dignity. The home appears to be well run and managed with a good range of activities available. I would make
a positive recommendation based on the service and staff.

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Review from Richard J (Son of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my father moved in, I've always felt reassured that he is well looked after and in a good environment.
His room is bright and homely and the staff show him kindness and respect. Family are always welcomed by the staff in Sycamore unit.

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Review from Michael H (Husband of Resident) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife, who has advanced dementia/Alzheimer's, has been a resident at Charnwood for nearly eighteen months following 4 years when I cared for her at home. I had known Charnwood for some years and had formed a good opinion of the care provided for its resident. I have been very satisfied with my wife's
care and the sympathetic, cheerful and skilled approach of the staff. My views are supported by my family and the friends who regularly visit my wife and experience the life and work of the home.

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Review from Mel H (Daughter-in-law of Resident) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law had a one month respite stay. The standard of care was excellent, management, seniors excellent.
I can not thank Charnwood House enough for the excellent standard of care.

Reply from Dawn Hancox, Home Manager at Charnwood House

Thank you for your review; this feedback is excellent and I will pass this onto the staff team.


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Review from Beverly W (Daughter of Resident) published on 10 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is an enormous thing to hand over your loved one into the care of other people
It is a huge act of trust. To entrust strangers with the responsibility of our father's well-being, not just physically but also his mental health was not done lightly.
Dementia is a cruel disease and the carers need
to have utmost patience, have lots of energy and show great care and attention and treat the residents with dignity and respect. I feel the vast majority of the carers fill this criteria extremely well. Management work hard to ensure the smooth running of Charnwood and work tirelessly. I can go back to Australia knowing my father is in safe hands and that most people who work there genuinely seem to like him, they are replacement family. I cannot overstate how good a job they all do. Well done!

Reply from Dawn Hancox, Home Manager at Charnwood House

Thank you for your great feedback to enable us to inform staff of positive comments and support relatives' loved ones at Charnwood.


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Review from M C (Son of Resident) published on 29 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have generally found the quality of care for Mum to be of the highest standard. The staff are kind to her and there for me. The building is inviting and new furniture was installed everywhere after Mum arrived, including new carpets and decoration. A new garden was created where we were able to take
Mum. Easy wheelchair access everywhere. All ground floor.

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Review from Christine N (Partner of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent help and care is given to my partner although he is encouraged to be as independent as possible too. Tidiness and care of his personal needs is considered. The food provided is well cooked and served and adequate. The rooms are clean and well maintained. The group activities are varied and
imaginative and well resourced - there is encouragement dialogue and fun in the way they are presented by the staff involved. Everyone is equally kind and welcoming to visitors too.

Reply from Dawn Hancox, Home Manager at Charnwood House

It is great to have this positive feedback, I have passed this on to our staff.


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Review from Jennifer J (Daughter of Resident) published on 31 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s a huge responsibility looking after an elderly parent and we noticed my dad was becoming forgetful just after my mother died 11 years ago. We cared for him for 10 years and he was diagnosed with Alzheimer’s disease a few years ago...it progressed to the point that we could no longer manage him
at home and he needed specialist care.
Looking for a home that isn’t just a care facility but a real home is hard but the first contact with Charnwood House reassured us that he would be in good hands. It’s 10 months since he became a resident there. He has a lovely clean bright room, good food, is cared for and I do mean cared for. These aren’t just people who carry out tasks...they do care and it shows. Dad looks smart when we visit, he’s clean and well dressed.
The staff go the extra mile to make sure all the residents are cared for. The music therapy sessions are an inspirational part of life at Charnwood.
It’s a huge relief to us to see him so well cared for and respected.

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Review from S M (Daughter of Resident) published on 1 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved here 3 months ago and was completely settled and part of the 'Charnwood family' from the first week. The staff have been really helpful to Dad and the family making sure all of Dad's needs are met. He is assisted to shower but is left to shave himself - a wet shave is very important. He has
independence in a secure, safe, loving, caring environment. So important at this stage of life.

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Review from Sheila H (Niece of Resident) published on 15 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Charnwood House is a friendly, caring, homely home. The standard of care is second to none. She enjoyed the freedom to walk around safely.
She loved the music therapy and the food!
The gardens are a delight, there are gazebos and plenty of places to sit.
The staff are excellent, nothing is too much
trouble. They are always welcoming and cheery and ready to help with any concerns. I would not hesitate to recommend.

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Review from Wendy A (Daughter of Resident) published on 31 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the staff and choices of activities and food is good.
Well managed and therefore a happy environment.
Good company.
The staff are always pleasant and helpful.
One of the best.

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Review from I W (Son of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very well run and the carers are very committed to the job. Any problems that have been mentioned have always been addressed and sorted. All the staff are very friendly and helpful.

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Review from Sharon B (Daughter of Resident) published on 2 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very impressed with the continued forward thinking of involving residents and family together in activities. August was the first Art Exhibition for residents and family and friends. So good to see everyone involved, especially residents and children. They are always trying new activities and it is
so lovely to see residents learn new skills as well as being encouraged to remember and retain those they have already.

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Review from Linda B (Daughter of Resident) published on 4 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A loving, caring home with carers going above and beyond what is expected of them.

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Review from Patrick B (Nephew of Resident) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We, the family, consider this care home to be the top of the premier league of homes. The staff are so kind and caring and also to the visitors. We would recommend this care home to everybody.

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Review from Jackie S (Daughter of Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very impressed with the care provided to Mum during her respite period here at Charnwood. All the staff have been kind, considerate and very caring at all times.

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Review from Susie E (Daughter of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Charnwood is an outstanding care home. From the moment I was shown around to the time my mum died, all of the staff were amazing. The level of care, dignity and respect shown to my mum was incredible. Her children and grandchildren were made to feel part of the Charnwood family always welcome. Mum had
fun, laughed and was comforted in times of distress. A brilliant team of people, I cannot thank you enough.

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Review from Maureen M (Daughter of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a short hospital stay, my father had the good fortune to be sent to Charnwood House for a six-week assessment.
During his stay here the staff made him very welcome and he quickly settled in.
He often tells us how much he likes it at Charnwood House and hopes to stay here.
All the staff
are very caring and the facilities spotlessly clean.

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Review from Sophie M (Daughter of Resident) published on 27 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for 3 years, she is well cared for, enjoys the food and seems content in her own little world. All the staff are very caring, although her profound deafness makes communication a challenge. The knowledge that Charnwood House really care for our mother is a huge relief to
my sister and myself, and I would not hesitate to recommend it to others in the same situation.

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Current Review Score: 9.7 (9.697)

Overview of Review Score

The Review Score of 9.7 (9.697) out of 10 for Charnwood House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.697 for Charnwood House is calculated as follows: ( (148 Excellents x 5) + (46 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 201 Ratings = 4.697

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Charnwood House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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