Charnwood House

77a Beake Avenue, Radford, Coventry CV6 3AQ
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9.7 79 Reviews
  • Charnwood House, Coventry
Located on the outskirts of Coventry and only a short distance away from the city centre, MHA Charnwood House provides dedicated residential dementia care for 65 residents. Specifically designed for dementia care, the home features advanced safety measures and flexible kitchen spaces to provide comfort and security. Located near Jubilee Crescent and local amenities, the home offers a blend of peace and convenience.

The gardens at Charnwood House are vibrant extensions of the home, offering both tranquility and connection. Residents can enjoy scenic pathways, sunny patios, and secure, well-maintained grounds where they can spend time with loved ones. Raised flower beds allow for gardening, while peaceful seating areas provide spaces for reflection or socialising.

The home is ideally located near local amenities, including the Memorial Park for peaceful picnics, and the Wallace pub for a relaxed lunch. For those who prefer staying in, there’s always something happening, from Elvis impersonator shows to lively Pub Nights filled with games, music, and a vibrant social atmosphere. The diverse activity schedule includes baking, crafting, gardening, and music therapy, with personalised one-on-one activities to ensure every resident feels supported and engaged.

Its easy to understand why mealtimes are so important at Charnwood House. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

Charnwood House provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential dementia care, the team at Charnwood House are here to help.

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Care Provided by Charnwood House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 65 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (65)
    • Single Rooms with ensuite Wet Room (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015
    • Number of floors: 1

Funding & Fees Guide for Charnwood House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,242 – £1,276
  • (these prices are only a guideline, please contact Charnwood House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Ground Floor Accommodation only
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room

Charnwood House Reviews (79)

Total of 79, showing 61-79
9.7

Charnwood House has a Review Score of 9.7 (9.697) out of 10, based on 17 reviews in the last 2 years. Over all time Charnwood House has 79 reviews.

Overall Experience

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Review from Clive R (Son of Resident) published on 12 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Charnwood House MHA on 1st December 2016. The introduction process was gentle and caring and friendly and I found this encouraging in establishing trust and reassurance about my mother's care. The caring attitudes of the staff have been consistent from all shifts of workers. My mother
has gained a little weight with the regular good food and the medical care when needed has been professional and beneficial. There is no problem if her family wants to take her out for a while and we can visit at any time. My wife and I have benefited from knowing my mother has 24/7 care and that Charnwood will deal with any problems. Professional services like doctor, nurse, hairdresser etc. are built into the management of the home and activities are available and residents are encouraged to participate. The Christian ethos is important to my mother and ourselves and this increases our trust and confidence in Charnwood. The local Catholic Deacon is readily accepted into Charnwood to give her Holy Communion and prayer.

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Review from Judith G (Daughter of Resident) published on 11 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in well and seems very happy with her own room and the care home in general. She is eating and drinking much better now and has made friends with the residents on her unit.

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Review from Colette C (Daughter-in-law of Resident) published on 7 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is the peace of mind knowing that my mother in law has someone there 24 hours of the day. She has her own space but company if needed. The staff I have met are lovely, caring and fun - so you are left feeling she is taken care of.

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Review from A H (Daughter of Resident) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The welcome received was warm and friendly. The staff immediately recognised mum's needs and looked after her accordingly nothing is too much trouble, staff are jolly and caring. I never thought I would feel so confident in entrusting mum's care to others. Thank you all. Lovely home, clean and great
food.

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Review from G E (Daughter of Resident) published on 31 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and care for mum has been excellent.

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Review from David B (Son of Resident) published on 14 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident at Charnwood House early August 2012. She had been diagnosed with Alzheimer's in 2008. My father had given her loving care until that task became too much for him.


Mum settled quickly into life at Charnwood, a very welcoming environment. Dad visited her at least 6 days

a week, his health permitting. He was welcomed into the "Charnwood family", regularly being included in afternoon refreshments and he and mum had their Christmas dinner together for each of the years that mum was there.


Mum participated in the regular activities as her health permitted.


As her illness took its toll and mum became ever more frail, the staff showed her a love and care that was as close as possible to that which would have been provided by her own family.


When visiting mum, all the members of our family received the same warm welcome.


After mum passed away in early 2017, the staff continued to support our family in their grief.


I have no other experience of care homes, but I find it hard to imagine a better one than Charnwood.


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Review from B H (Daughter of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, a resident of Charnwood House for more than 5 years, was given exceptional care. The whole staff from house manager to handymen were the most kind, considerate and caring people. The care also extended to us as a family particularly to my father who was a frequent visitor. I cannot speak
too highly about Charnwood House and can find little fault with the love and care given. Thank you.

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Review from Sook Ying D (Wife of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Charnwood House for 2 and a half years and in all that time he has had the most wonderful kindness, dignity and care I could ever ask for. His care is second to none. The care staff are always vigilant to his welfare, never ever with less than gentleness and giving him the dignity
and care I do admire. I am always welcomed in the home and I have always considered Charnwood House as a second home!

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Review from Sharon B (Daughter-in-law of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law received outstanding care from the staff of Charnwood House who showed such care and concern for her. The building itself is well-maintained and has recently been re-furbished. Each resident's room is ensuite and personal possessions are welcomed.

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Review from S T (Daughter of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Charnwood House since December 2016. She is settled and happy. Her 90th birthday was in February and everyone could not have done more to make it a very special day. All the staff are supportive, helpful and friendly to residents and visitors. We are so pleased we chose Charnwood
House for our mum. It is a "happy" home.

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Review from Elisabeth B (Niece of Resident) published on 27 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely pleased with the care that my aunt receives at the home. All the staff are friendly, helpful and caring.
The home is kept beautiful.

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Review from Albert W (Husband of Resident) published on 7 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If there us a better home than Charnwood House, I've yet to find it!
All the staff, from top to bottom are excellent.
My wife's care is second to none.

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Review from Michael S (Son of Resident) published on 6 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff willing to help and are very approachable. The care that they have given my dad is second to none. The difference in him since he arrived is apparent for all to see and I have no concerns with him at all. The activities that they provide really helps with his care and well
being.

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Review from Nicholas P (Husband of Resident) published on 30 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is like a 5 star hotel. Pleasant surroundings. Staff are friendly and pleasant.

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Review from K M (Daughter of Resident) published on 26 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the level of care that mum has received at Charnwood. Mum is far happier and more relaxed than she has been in several months. The staff are always helpful and friendly and the food, cleanliness etc are excellent.

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Review from A G (Son of Resident) published on 30 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving to a dementia care facility was potentially a very stressful occasion but the care provided was good that it felt very much like returning home. Mum has been treated like a member of a very large and loving family.

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Review from J.G T (Son of Resident) published on 19 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers all show a credible degree of empathy and understanding and appreciate that the more activities involving residents are done, it shows a positive set of results in residents care.

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Review from Travene O (Daughter of Resident) published on 16 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always look forward to my visits. It's great to see my mum happy and contented and it's also nice to chat with all the other residents too. The management team make everything work like clockwork. The home is so welcoming and organised. The carers are brilliant, very friendly and efficient and nothing
is too much trouble. They are a lovely happy group of ladies. I really appreciate all that hard work. When it come to activities, the staff are great, it's so nice to see everyone enjoying themselves. I would not hesitate to recommend 'Charnwood House' and have done so already.

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Review from Gaynor W (Daughter of Resident) published on 14 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Charnwood Care Home at the beginning of April 2016. From the day she arrived the care, support, kindness and just being there for her has been excellent. Nothing is too much trouble for any of the staff. All the staff take time with all the residents, and are always very kind with every
need and very supportive.

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Current Review Score: 9.7 (9.697)

Overview of Review Score

The Review Score of 9.7 (9.697) out of 10 for Charnwood House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.697 for Charnwood House is calculated as follows: ( (148 Excellents x 5) + (46 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 201 Ratings = 4.697

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Charnwood House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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