The weekly fee is based upon the needs of the service user alongside the room chosen (size, en-suite facilities, etc.)
All visitors must adhere to the visiting policy.
Clarendon House has free carpark space available for all visitors.
Clarendon House Care Home has a Review Score of 10 (9.966) out of 10, based on 65 reviews in the last 2 years. Over all time Clarendon House Care Home has 89 reviews.
Review from S J (Daughter-in-law of Resident) published on 27 January 2025
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Reply from Abbas Nurmohamed, Director at Clarendon House Care Home
Thank you for your review and leaving us such positive feedback. It is great to read your recognition of our staff and management. We appreciate your recommendation of Clarendon House to prospective care seekers.
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Review from J G (Friend of Resident) published on 23 January 2025
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Reply from Abbas Nurmohamed, Director at Clarendon House Care Home
Thank you for your feedback and recognition of our staff team, we appreciate the time you have taken to leave us a review.
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Review from S H (Son of Resident) published on 22 January 2025
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Reply from Abbas Nurmohamed, Director at Clarendon House Care Home
Thank you for your review and providing us with such positive feedback. It is a pleasure having your mother reside with us at Clarendon House Care Home, we will share your review onto our team.
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Review from S C (Daughter of Resident) published on 22 January 2025
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Reply from Abbas Nurmohamed, Director at Clarendon House Care Home
Thank you for your review and for the recognition of our staff team. It is a pleasure caring for your father at Clarendon House Care Home.
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Review from S B (Son of Resident) published on 17 January 2025
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Reply from Abbas Nurmohamed, Director at Clarendon House Care Home
Thank you for your review and recognition of our team, we will pass your feedback on.
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Review from R G (Brother of Resident) published on 17 January 2025
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Reply from Abbas Nurmohamed, Director at Clarendon House Care Home
Thank you for your review and outstanding feedback - we will share your review with our team!
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Review from K U (Daughter of Resident) published on 5 December 2024
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Reply from Abbas Nurmohamed, Director at Clarendon House Care Home
Thank you for your review and for your kind words. It is great to read that you are satisfied with the level of Care being provided to your Mother, it is a pleasure having her at Clarendon House. We will share your review with the team.
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Review from P S (Friend of Resident) published on 25 November 2024
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Reply from Abbas Nurmohamed, Director at Clarendon House Care Home
Thank you for your review and leaving us such positive feedback. It is great to read that you feel the staff are very helpful and amazing to all the residents. We will share your feedback with the team.
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Review from P M (Son of Resident) published on 8 November 2024
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Reply from Abbas Nurmohamed, Director at Clarendon House Care Home
Thank you for your review and outstanding feedback. It is great to read that you feel your mother is very well cared for. We appreciate your review and will share it with the team.
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Review from Jonathan B (Son of Resident) published on 31 October 2024
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Review from Theresa O (Sister of Resident) published on 29 October 2024
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Review from M D (Friend of Resident) published on 22 October 2024
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Reply from Abbas Nurmohamed, Director at Clarendon House Care Home
Thank you for your review and for recognising the care delivered to your friend and compassion by our team. It is great to read that you feel Clarendon House is a comfortable, clean and safe environment. We appreciate your review and will share the feedback with our team.
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Review from A M (Brother-in-law of Resident) published on 22 October 2024
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Reply from Abbas Nurmohamed, Director at Clarendon House Care Home
Thank you for your review and it was a pleasure hosting you for lunch, we appreciate your feedback and recommendation of Clarendon House to prospective care seekers. Thank you once again.
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Review from N J (Daughter-in-law of Resident) published on 7 October 2024
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Reply from Abbas Nurmohamed, Director at Clarendon House Care Home
Thank you for your review and positive feedback. It is great to read that your mother-in-law has settled in well at Clarendon House and is well looked after. Additionally it is great to read your father-in-law's mobility is improving and he is making progress while residing with ourselves.
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Review from M G (Partner of Resident) published on 7 October 2024
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Reply from Abbas Nurmohamed, Director at Clarendon House Care Home
Thank you for your review and great feedback. We will share the above with our team.
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Review from K R (Granddaughter of Resident) published on 20 September 2024
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Reply from Abbas Nurmohamed, Director at Clarendon House Care Home
Thank you for your review and for recognising our staff team. We appreciate your feedback and will pass your comments on.
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Review from S K (Relative of Resident) published on 20 September 2024
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Reply from Abbas Nurmohamed, Director at Clarendon House Care Home
Thank you for your review, it is great to read you had an enjoyable visit at Clarendon House. We appreciate your feedback.
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Review from S J (Son of Resident) published on 19 September 2024
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Reply from Abbas Nurmohamed, Director at Clarendon House Care Home
Thank you for your review and the recognition of our team. We will pass your feedback onto the staff.
Facilities
Care / Support
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Treated with Dignity
Food & Drink
Staff
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Review from D J (Daughter-in-law of Resident) published on 19 September 2024
Submitted via Postal Card •
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Reply from Abbas Nurmohamed, Director at Clarendon House Care Home
Thank you for your review and your feedback. It is great to read that your Father enjoys our activities and our meals at Clarendon House, we appreciate you recognising the kindness of our staff team and will pass your feedback on.
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Review from C M (Daughter of Resident) published on 6 September 2024
Submitted via Postal Card •
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Reply from Abbas Nurmohamed, Director at Clarendon House Care Home
Thank you for your review and for your kind words. We appreciate your recognition of our staff team - they are certainly our biggest asset! We will pass your feedback on to the team who will be delighted to read your kind words.
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The Review Score of 10 (9.966) out of 10 for Clarendon House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 65 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 65 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.966 for Clarendon House Care Home is calculated as follows: ( (750 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 775 Ratings = 4.966
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Clarendon House Care Home is based on 65 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 65 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Jul 2021
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