Clarendon House Care Home

Birmingham Road, Allesley, Coventry CV5 9BA
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10 89 Reviews
  • Clarendon House Care Home, Coventry
Clarendon House offers residential and dementia care for up to 23 Residents. Care can be respite, convalescent, palliative or long-term residential.

Clarendon House is nestled in the leafy suburb of Allesley, a 10-minute drive from the town centre, with accessible public transport options. The home has large gardens which include a seating area on the patio. Every bedroom has telephone and television points plus wi-fi access throughout the building. The home is wheelchair friendly and has a lift servicing both floors. The interior decoration is dementia friendly and designed with input from Residents.

One-to-one activities are available and encouraged, with staff making efforts to make any activities requested possible. There are also group and social activities and trips, with each individual’s cultural interests in mind too.

Residents are offered a choice of home-cooked, nutritionally balanced food with options relating to specific dietary needs always available.

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Care Provided by Clarendon House Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 23 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Neuropathic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Clarendon House Care Ltd
  • Person in charge
  • Tracey Bates (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (19)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for Clarendon House Care Home

  • Weekly Charges per Person
    • Self-Funded Residential Care from £900
    • Self-Funded Residential Dementia Care from £900
    • RESPITE Self-Funded Residential Care from £900
    • RESPITE Self-Funded Residential Dementia Care from £900

  • The weekly fee is based upon the needs of the service user alongside the room chosen (size, en-suite facilities, etc.)
  • (these prices are only a guideline, please contact Clarendon House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors must adhere to the visiting policy.


  • Parking

  • Clarendon House has free carpark space available for all visitors.


Clarendon House Care Home Reviews (89)

Total of 89, showing 21-40
10

Clarendon House Care Home has a Review Score of 10 (9.966) out of 10, based on 65 reviews in the last 2 years. Over all time Clarendon House Care Home has 89 reviews.

Overall Experience

  • 74
  • 14
  • 1
  • 0
  • 0

Date Published

89
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43
65
24

Review from C P (Daughter of Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been well cared for while staying here for respite care. The staff have been very caring, helpful and friendly. Making Mum feel at home.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and such positive feedback from our staff. It was a pleasure having your Mother at Clarendon House, we will share your review with the team.


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Review from S W (Daughter of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this care home for your loved ones. The care Mum has received during her stay has been excellent. The staff are brilliant. They are so caring and nothing is too much trouble for them.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and your recommendation to potential care seekers. We appreciate your recognition of our team and we will share this feedback with them - they will be delighted to read such kind words!


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Review from A L (Daughter-in-law of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are helpful, kind and compassionate. Very helpful to settle my Father-in-law whose dementia is progressing.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review. It is great to read your Father-in-law has settled in well at Clarendon House and we appreciate your recognition of our Staffing team.


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Review from C A (Granddaughter of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, it has been very difficult to see my Grandad unable to look after himself in his own home anymore. However, all of the staff at Clarendon House have shown nothing but care and compassion and made the transition into care so much easier for my Grandad and the family.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and the positive feedback you have left us. It is great to read our staff have made your Grandad's transition into Clarendon House easier for him and for your family - it is a pleasure caring for your Grandad.


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Review from A G (Grandson of Resident) published on 12 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan always seems very happy and content, I've seen how the staff involve my nan and the other residents with lots of activities, and they are always having a good laugh, which makes me smile, and she always says her food is great.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review. It is great to read that your nan seems very happy and content. We will share your feedback with our team and thank you once again for your review.


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Review from S G (Granddaughter of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Like the staff, they are helpful and always asking and making sure my Nan has everything.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and positive feedback, it is a pleasure caring for your Nan.


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Review from P G (Son of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, welcoming staff. Mum always looks well-presented and cared for. Very happy she's here and settled.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and for your recognition of our staff. We will share your review with our team.


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Review from K W (Friend of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home and the staff is very welcoming, The home is very clean and tidy.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review, we appreciate you taking the time to leave us such positive feedback.


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Review from Ian B (Husband of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife moved into Clarendon 18 months ago and I can only say that the carers including agency labour have continued their high standard of excellence. Would highly recommend Clarendon House. Well done!

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review, we appreciate you taking the time to leave us feedback and recognition of our team. A big thank you for your recommendation of Clarendon House to prospective care seekers.


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Review from M M (Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the staff are wonderful, I like the food, and my overall experience has been brilliant.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review, it is great to read your feedback. It is a pleasure having you at Clarendon House.


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Review from Annalea C (Niece of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has recently moved into Clarendon House, and the care support and communication have been excellent. All the staff are warm, friendly and approachable. The manager is great and kept me updated throughout the transition from my uncle's move from the hospital to the home. Although he has only
been in the home for a short time he has settled well. The staff have been so accommodating and a great comfort to him. My uncle was so apprehensive about the move to a care home but after visiting him I can see he will be treated well here, it's such a homely comforting environment.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and your outstanding feedback. It is great to read that your uncle has settled into Clarendon House, we will share your review with our team.


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Review from G B (Daughter of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very supportive staff, always go above and beyond. Dad is always clean, tidy and happy!

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and for leaving us such positive feedback on our staff. We will share your review with our team.


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Review from S B (Son-in-law of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, clean environment.
Staff very helpful.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review; we appreciate you taking the time to leave us feedback on Clarendon House.


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Review from D F (Daughter of Resident) published on 30 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother moved in around 1 month ago, at first we were very worried about how she would settle in but she is so happy, she loves all the staff and she says the food is fabulous. I get regular updates from a staff member which is great. I cannot recommend the manager and all the staff enough for the
level of care and respect shown to my Mum.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and for leaving us such positive feedback. We appreciate your recommendation and we will pass your feedback on to the entire team who will be thrilled to read the above.


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Review from H H (Daughter of Resident) published on 30 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I very much appreciate there are kind and hard-working staff at Clarendon House. My Mum has made positive comments about particular staff who she feels comfortable with, which is reassuring to hear. My thanks to all concerned for all they do.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and for your appreciation of our staff. I will pass your feedback on to our staff, it is a pleasure caring for your Mother.


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Review from C M (Daughter-in-law of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone was very welcoming, including some of the residents. It was lovely to see my MIL interact with new people. She has been very isolated and I was a bit concerned how she would integrate. However I need not have worried she has embraced the Clarendon House.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and feedback, it is great to read that your mother-in-law has embraced Clarendon House. Integration and engaging in person-centred activities is of utmost priority to us at Clarendon House to ensure our residents live rich and fulfilling lives.


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Review from A F (Son-in-law of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is a recent addition to the Clarendon’s guests. I have noticed a huge change in her mental well-being and physical health. She is very happy with both her personal space and the communal areas. She is mixing, making friends, and eating very well.
We visit at very short notice, some
may say “spot check”, and she and the staff are always ready for us. I believe we have met most of the staff now and I truly think that they all enjoy their job and cannot do enough to care for the residents. We chose this home after putting our faith in our initial 2 senior staff members who presented the residence to us. They, or any of the staff have not let us down in any way. They have relieved so much pressure from our lives too. AAA+++

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and for taking the time to leave positive feedback. We appreciate you recognising our staff team and it is great to read that they have relieved so much pressure from your lives - thank you for your review once again.


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Review from C R (Son-in-law of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff is always very welcoming and we are happy with my Mother-in-law's care.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and the recognition of our staff. It is great to read you are happy with the care provided to your Mother-in-law, we will share your review with our team.


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Review from R W (Son of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and friendly.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review. It is great to read you feel the staff is helpful and friendly, we will pass your feedback on to the team.


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Review from J J (Daughter of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have really helped Mum settle in.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review, it is great to read the staff have helped your Mother settle into Clarendon House Care Home.


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Current Review Score: 10.0 (9.966)

Overview of Review Score

The Review Score of 10 (9.966) out of 10 for Clarendon House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 65 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 65 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.966 for Clarendon House Care Home is calculated as follows: ( (750 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 775 Ratings = 4.966

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clarendon House Care Home is based on 65 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 65 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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