Clarendon House Care Home

Birmingham Road, Allesley, Coventry CV5 9BA
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10 89 Reviews
  • Clarendon House Care Home, Coventry
Clarendon House offers residential and dementia care for up to 23 Residents. Care can be respite, convalescent, palliative or long-term residential.

Clarendon House is nestled in the leafy suburb of Allesley, a 10-minute drive from the town centre, with accessible public transport options. The home has large gardens which include a seating area on the patio. Every bedroom has telephone and television points plus wi-fi access throughout the building. The home is wheelchair friendly and has a lift servicing both floors. The interior decoration is dementia friendly and designed with input from Residents.

One-to-one activities are available and encouraged, with staff making efforts to make any activities requested possible. There are also group and social activities and trips, with each individual’s cultural interests in mind too.

Residents are offered a choice of home-cooked, nutritionally balanced food with options relating to specific dietary needs always available.

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Care Provided by Clarendon House Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 23 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Neuropathic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Clarendon House Care Ltd
  • Person in charge
  • Tracey Bates (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (19)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for Clarendon House Care Home

  • Weekly Charges per Person
    • Self-Funded Residential Care from £900
    • Self-Funded Residential Dementia Care from £900
    • RESPITE Self-Funded Residential Care from £900
    • RESPITE Self-Funded Residential Dementia Care from £900

  • The weekly fee is based upon the needs of the service user alongside the room chosen (size, en-suite facilities, etc.)
  • (these prices are only a guideline, please contact Clarendon House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors must adhere to the visiting policy.


  • Parking

  • Clarendon House has free carpark space available for all visitors.


Clarendon House Care Home Reviews (89)

Total of 89, showing 41-60
10

Clarendon House Care Home has a Review Score of 10 (9.966) out of 10, based on 65 reviews in the last 2 years. Over all time Clarendon House Care Home has 89 reviews.

Overall Experience

  • 74
  • 14
  • 1
  • 0
  • 0

Date Published

89
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65
24

Review from Estelle R (Daughter-in-law of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very kind, helpful and patient with my mother-in-law as sometimes she can be very difficult.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and for recognising the kindness, helpfulness and patience of our staff. We will share your review with our team.


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Review from P H (Son-in-law of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always welcoming and caring.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for taking the time to leave us a review. It is great to read that you feel the staff are always welcoming and caring, we will share your feedback with the team.


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Review from K B (Daughter of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here since the beginning of the year and everyone has been wonderful. The staff are always so helpful and nothing is too much for them. I wouldn't want her to be anywhere else.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review, it is reassuring to read that you would not like your Mother to be anywhere else. We will share your feedback with our team.


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Review from S P (Next of Kin) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was happy in this environment. Great service and well looked after.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your feedback. It is great to read your relative is happy at Clarendon House and that they are well looked after. We appreciate your review, we will pass it on to the team.


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Review from N P (Next of Kin) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff and friendly. Welcoming when we visit. He is well looked after.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your feedback. It's reassuring to read you feel the staff is great and friendly, we will pass your review on to the team.


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Review from Lindy R (Wife of Resident) published on 21 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A great excellent service is being provided by the staff at Clarendon House. The staff are helpful, kind and thoughtful. My husband is speaking English/Italian so it's hard to understand him all the the time. Everyone tries to understand him as best they can.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and the great feedback you have left us. It is a pleasure caring for your Husband at Clarendon House and we appreciate you recognising our staff team, we will pass your review on.


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Review from Daniel R (Son of Resident) published on 21 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care of my father has been outstanding. I can't praise the patience and empathy displayed enough. Also, the fact that the food is cooked fresh onsite is another plus.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and recognising the outstanding care Clarendon House provide. We will share your feedback with our team, thank you once again.


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Review from C H (Daughter-in-law of Resident) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and nothing is too much trouble. Carers go out of their way to provide the best possible care they can.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your outstanding review and recognising the excellent quality of care at Clarendon House. We appreciate your review and we will pass your feedback on to our team.


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Review from J G (Son-in-law of Resident) published on 12 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident for two years. She is cared for in a respectful and warm manner. The staff know and adapts the regimen to her needs, ensuring the least possible stress. Communication is excellent. There is a warm and secure atmosphere in the residence and plenty of activities to
keep her happy.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your outstanding review. It is great to read that you feel Clarendon House provides a warm and secure atmosphere, it is a pleasure caring for your Mother-in-law and we will pass on your feedback to the team.


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Review from Donna R (Daughter of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are lovely, friendly people. They are very welcoming. Good listeners and do really care. They do a great job. I applaud them all.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your outstanding review and recognition of our staff. We will share your review with the team.


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Review from Ross R (Grandson of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff - hard working.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your outstanding review, we will pass your feedback onto the team.


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Review from B C (Son of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean home, always safe and the staff are very helpful. The staff really do care.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and your outstanding feedback. We appreciate you recognising our staff and their caring nature, we will share this review with the team. Thank you once again.


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Review from T C (Son of Resident) published on 13 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good, clean, comfortable and safe home. Staff are genuinely caring and are always helpful and welcoming.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review; it is great to read that you feel Clarendon House is a good, clean, comfortable and safe home. Thank you for acknowledging our staff, and we will share your feedback with our team.


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Review from H M (Daughter of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I constantly receive updates on the care and condition of my mum. Since Mum has been a resident, we have seen a marked improvement in her welfare. The care given has been amazing, and they all show compassion towards Mum.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your positive review. It is great to read that you have seen an improvement in your mother's welfare, and the care is amazing, along with the staff team showing compassion towards your Mother. We will share this review with our team, and thank you once again for your review.


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Review from P G (Sister of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant staff, very helpful. My brother seems very happy here which gives me peace of mind.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your positive review and for acknowledging our staff team. It is great to read that you have peace of mind with your brother residing with us, we will share your review with the team.


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Review from G T (Daughter of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are always welcomed and given updates about our relative. She is clearly well looked after and comfortable.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review, it is great to read that your relative is well looked after and comfortable. We appreciate you taking the time to leave us a review and will share your feedback with the team.


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Review from S G (Brother-in-law of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visits are very pleasant. When visiting my brother-in-law there is a family feel to the home. The staff are always polite and happy and always greet me on arrival.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review. It is great to read your visits are very pleasant at Clarendon House. Clarendon House is a family-run home and we pride ourselves in instilling our family values at the home. Thank you once again we will share your review with our team.


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Review from Simon W (Son of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my arrival at Clarendon House, I was greeted by a lady who was very polite and friendly. I was shown to my dad's room. I had never been in my dad's room before and my first impressions were that it was bigger than I was expecting. It was being cleaned by members of staff, which is always a good sign.
Overall the room was a nice size and a clean space with a lovely view. Dad, in himself, seemed very comfortable and relaxed. His appearance was very clean and tidy.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and it is great to read that you had a positive experience when visiting your Father. We will share your review with our team.


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Review from D P (Brother of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is happy being here, therefore so am I.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your positive review. It is great to read your brother is happy residing at Clarendon House, we will share your feedback with our team.


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Review from Gemma F (Granddaughter of Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I wold like to start by saying how truly grateful I am to the staff at Clarendon House. My grandma has been a resident here for the best part of 15 years and in that time the love and care she has been given is incredible. No matter what I request, if this is last minute visits or someone to talk to
the staff at Clarendon always go above and beyond. I feel so lucky to have my grandma in such an amazing place and with a very very special team. Thank you.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and your positive feedback for Clarendon House. It is great to read you feel your grandma is in an "amazing place and with a very very special team". Thank you once again, we will share this review with our team.


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Current Review Score: 10.0 (9.966)

Overview of Review Score

The Review Score of 10 (9.966) out of 10 for Clarendon House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 65 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 65 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.966 for Clarendon House Care Home is calculated as follows: ( (750 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 775 Ratings = 4.966

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clarendon House Care Home is based on 65 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 65 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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