Clarendon House Care Home

Birmingham Road, Allesley, Coventry CV5 9BA
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10 89 Reviews
  • Clarendon House Care Home, Coventry
Clarendon House offers residential and dementia care for up to 23 Residents. Care can be respite, convalescent, palliative or long-term residential.

Clarendon House is nestled in the leafy suburb of Allesley, a 10-minute drive from the town centre, with accessible public transport options. The home has large gardens which include a seating area on the patio. Every bedroom has telephone and television points plus wi-fi access throughout the building. The home is wheelchair friendly and has a lift servicing both floors. The interior decoration is dementia friendly and designed with input from Residents.

One-to-one activities are available and encouraged, with staff making efforts to make any activities requested possible. There are also group and social activities and trips, with each individual’s cultural interests in mind too.

Residents are offered a choice of home-cooked, nutritionally balanced food with options relating to specific dietary needs always available.

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Care Provided by Clarendon House Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 23 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Neuropathic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Clarendon House Care Ltd
  • Person in charge
  • Tracey Bates (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (19)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for Clarendon House Care Home

  • Weekly Charges per Person
    • Self-Funded Residential Care from £900
    • Self-Funded Residential Dementia Care from £900
    • RESPITE Self-Funded Residential Care from £900
    • RESPITE Self-Funded Residential Dementia Care from £900

  • The weekly fee is based upon the needs of the service user alongside the room chosen (size, en-suite facilities, etc.)
  • (these prices are only a guideline, please contact Clarendon House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors must adhere to the visiting policy.


  • Parking

  • Clarendon House has free carpark space available for all visitors.


Clarendon House Care Home Reviews (89)

Total of 89, showing 81-89
10

Clarendon House Care Home has a Review Score of 10 (9.966) out of 10, based on 65 reviews in the last 2 years. Over all time Clarendon House Care Home has 89 reviews.

Overall Experience

  • 74
  • 14
  • 1
  • 0
  • 0

Date Published

89
15
43
65
24

Review from Kevin A (Son of Resident) published on 14 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad, who suffers from Alzheimer's, was admitted to Clarendon House in 2020 during the Covid-19 pandemic. As a result, I have been unable to visit him inside. The staff did arrange for window visits using a telephone and this was very helpful for me and my dad. In addition, a member of staff calls
me every day to let me know how my dad is doing and what his activities have been. It is clear that all of the staff are very caring and concerned that my dad is looked after as best as possible. Overall, my dad is well looked after and I feel he is in very good hands.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for such positive feedback. With the Covid-19 pandemic restricting visiting in care homes, communication is more important than ever, we are happy to hear you are satisfied with the care we provide to your father. Visiting restrictions are being eased as of next week under government guidelines, we will communicate to you further Clarendon House's arrangements.


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Review from Pamela J (Wife of Resident) published on 23 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Over 2 years of experience of Clarendon House care, I have only praise for the care the residents receive. I note the gentleness when giving medicines and the sympathetic and caring manner given to those in their care.

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Review from Michael O (Son of Resident) published on 15 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had been a resident for several years now and is very well looked after at Clarendon House. The staff are all very caring and provide a high level of care. The home is comfortable and the food is freshly cooked every day. I would highly recommend Clarendon House if you were looking for a friendly
home for your relative.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Hi, many thanks for your review and for recommending Clarendon House Care Home for prospective families looking for a care home for their next of kin.


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Review from Andre J (Son of Resident) published on 15 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of Clarendon House for over 2 years. In that time he has received exemplary care. The staff are caring, very kind and polite. They are a complete credit to their profession. Not only has the care been excellent but since new management has taken the home over, significant
improvements have been made to the facilities and there is a very professional but yet caring approach. Of particular mention is one gentleman, who is a very caring young man, who has been in regular contact with my mother and I and is a wonderful advert for someone in the caring profession. That by no means is any different from the other staff who are all caring, polite and diligent. I would have no hesitation in recommending Clarendon House.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your your review of Clarendon House Care Home. Our staff are our greatest asset within the home and they make the place what it is! We appreciate your recommendation and it is such feedback which motivates us to do what we do, providing excellent quality care!


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Review from Gary M (Son of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has Alzheimer’s and has been a resident for a number of years. The staff I have come into contact with in recent times make me feel reassured that he is receiving excellent care. As his dementia progresses, any issues are dealt with sensitively and with my dad’s best interests at heart. Under
the current ownership a real effort has been made to improve and modernise the appearance of the home, yet it still retains a homely feel. He is very settled and to be honest I can’t imagine my dad being anywhere else.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Hi Gary, many thanks for your positive review. Delivering excellent care along with maintaining a homely feel within Clarendon House are our utmost priority.


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Review from Gordon W (Brother-in-law of Resident) published on 29 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My family are very much indebted to the care and attention shown throughout our family member's stay in Clarendon House. The owners, senior staff and main staff showed great affection for him, all are ‘hands on’ and they constantly communicated with us. We are pleased that he spent his last days in
their company.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you very much for your review and such positive feedback. It is so important being 'hands on' in the setting we operate in to ensure every resident at Clarendon House Care Home gets the care they deserve! It was a pleasure caring for your brother-in-law and he is dearly missed by residents and staff alike.


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Review from J L (Nephew of Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall care in Clarendon House is first class. The staff are caring and friendly, nothing is too much trouble. They treat their charges with utmost respect. The home is clean and tidy. Food is well presented and residents have enough to eat.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review. We are happy to read such positive feedback from yourself especially your comment that overall care in Clarendon House is first class!


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Review from Jean S (Daughter-in-law of Resident) published on 3 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my father-in-law's Alzheimer's became more severe, we found a care home in Coventry which we felt met his needs, but sadly as time progressed we felt things were not as they should be. As well as care issues, he was becoming more and more withdrawn.
Subsequently, we moved him to Clarendon House.
The contrast in care and approach couldn’t have been more different. After several weeks in his new setting, my father-in-law had thrived. All the staff treated my father-in-law with the dignity and kindness he deserved, he was always well presented and he was treated as a gentleman with a back-story not just a resident with Alzheimer's. The care home manager was amazing and was obviously completely devoted to her residents. Sadly my father-in-law passed away a few months later but reassuringly I knew that in the last few months of his life, he had been happy and had received the best care possible. I cannot praise the manager and her wonderful staff enough for their care and compassion.

Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Hi Jean, a very big thank you to you for leaving us such a positive review. Our residents are at the forefront of everything we do at Clarendon House and we strive to ensure each resident receives the best care possible within our home. Many thanks once again for your feedback.


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Review from Tracey C (Daughter of Resident) published on 31 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Small and intimate - staff know the residents and the residents know the staff. The staff really care, the residents are not a number. The staff work very hard to ensure that the resident's individual needs are met. The home itself is kept extremely clean and residents bedrooms are well looked after.
I am confident that Dad is safe and well looked after.

Reply from Heath Tredell, Director at Clarendon House Care Home

Thank you very much for your kind review. Everyone at Clarendon House work hard to create a very homely feel whilst providing professional care; something often not possible in larger establishments.


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Current Review Score: 10.0 (9.966)

Overview of Review Score

The Review Score of 10 (9.966) out of 10 for Clarendon House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 65 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 65 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.966 for Clarendon House Care Home is calculated as follows: ( (750 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 775 Ratings = 4.966

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clarendon House Care Home is based on 65 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 65 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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