Grove House

215 Tamworth Road, Keresley, Coventry CV7 8JJ
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9.4 21 Reviews
  • Grove House, Coventry
Grove House is a converted Victorian home, set in its own beautiful grounds, providing residential and respite care for the people of Coventry and Warwickshire.

For sitting and relaxing there are two comfy and cosy lounges as well as an attractive conservatory lounge, which offers a quiet and warm space from where you can enjoy views of the extensive gardens.

Bedrooms are individually and tastefully decorated, and you are able to add your own treasured possessions to make your room truly feel like a home from home.

Good home cooked food is an essential part of daily life at Grove House, as well as a full range of interesting activities for you to enjoy.

The home’s experienced staff will only deliver care suited to your own particular needs. Whatever those needs are, the team understand the need to treat you with compassion, dignity and respect at all times.

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Care Provided by Grove House

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • Bariatric Care/Obesity
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Speech Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • Ratan Care Homes Ltd
  • Person in charge
  • Carol Whelan (Care Manager)
  • Admission Criteria
    • Any
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Grove House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £780 – £999
    • RESPITE Self-Funded Residential Care £780 – £999
  • (these prices are only a guideline, please contact Grove House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home has an open door policy, visiting any time of the day.


  • Parking

  • Car park located at front of building


Grove House Reviews (21)

Total of 21, showing 21-21
9.4

Grove House has a Review Score of 9.4 (9.373) out of 10, based on 12 reviews in the last 2 years. Over all time Grove House has 21 reviews.

Overall Experience

  • 14
  • 6
  • 0
  • 0
  • 1

Date Published

21
3
8
12
9

Review from Sue C (Daughter of Resident) published on 17 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Grove House for respite following a fall she had approx. 14 months ago. Unfortunately her recovery has taken a lot longer than expected and is still in residence, now awaiting a knee replacement. During her stay she has been very happy with the standard of care and the friendliness
of the staff. Mums mobility is very limited and requires assistance with most aspects of her care, finding the staff really helpful & professional.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.4 (9.373)

Overview of Review Score

The Review Score of 9.4 (9.373) out of 10 for Grove House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.373 for Grove House is calculated as follows: ( (97 Excellents x 5) + (25 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) + (11 Very Poors x 1) ) ÷ 142 Ratings = 4.373

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Grove House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Aug 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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