The home is very welcoming, with decor and furnishings that make it feel like home
J S (Son of Resident)
Mum's healthy, mobility and wellbeing have improved tenfold since she has been there.
Luned L (Daughter of Resident)
The home is very clean, with excellent food. We would recommend St Jude's any time.
Deryck N (Son of Resident)
We offer a variety of rooms with a range of facilities to suit all requirements.
Included in fees is chiropody care. Hairdressing is available weekly but is excluded from fees.
Visiting is welcomed 24/7. Well behaved animals are permitted.
Small car park on site. Ample parking can be found on road.
St Jude's Residential Care Home Ltd has a Review Score of 9.7 (9.728) out of 10, based on 10 reviews in the last 2 years. Over all time St Jude's Residential Care Home Ltd has 31 reviews.
Review from Tina C (Daughter of Resident) published on 27 February 2025
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Review from Peter B (Son of Resident) published on 25 December 2024
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Review from Annamaria J (Daughter of Resident) published on 25 December 2024
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Reply from Bianca Kessler-Rossi, Clerical at St Jude's Residential Care Home Ltd
Thank you for your lovely review. Mum was larger than life and we have fond memories of holding her hands whilst she sang along with gusto to the singers who came to visit! She is missed. Take care.
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Review from Tonino R (Son of Resident) published on 18 December 2024
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Reply from Bianca, Administrator at St Jude's Residential Care Home Ltd
Thank you for your lovely review. Mum was a treasured member of St Jude's, we all got to know and love her in the years she was with us. She was quick to laugh and joke and always wanted to share her heritage with everyone. She and your family are very much missed!
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Review from Michelle H (Daughter of Resident) published on 26 June 2024
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Review from Debbie P (Daughter of Resident) published on 14 May 2024
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Reply from Jacqueline Molloy, Director at St Jude's Residential Care Home Ltd
Thank you for your kind comments. It was a pleasure to have known and cared for your lovely Mum. Although your Mum was only with us for a short time it felt as if we had known her much longer. Kind regards, the team
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Review from Stephen M (Son of Resident) published on 18 May 2023
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Review from Wendy C (Daughter of Resident) published on 19 April 2023
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Review from Jackie L (Daughter of Resident) published on 19 April 2023
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Review from Richard H (Son of Resident) published on 12 April 2023
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Reply from Bianca Kessler-Rossi, Administrator at St Jude's Residential Care Home Ltd
Thank you for your lovely review. Dad is sorely missed; he was a larger-than-life character, and still, to this day, we still half expect to look up and see him giving us a big wave and his trademark grin. All the best to you and the family.
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Review from Barry S (Son of Resident) published on 28 June 2022
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Review from Julie B (Daughter of Resident) published on 28 June 2022
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Reply from Bianca Kessler-Rossi, Administrative at St Jude's Residential Care Home Ltd
Thank you for such a lovely review. I never had the pleasure of meeting Mum but Dad regularly educates me on musical history, we love a sing a long with him in the office! He is most definitely a valued and respected member of St Judes and we are privileged to have him with us.
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Review from Robert B (Son of Resident) published on 22 June 2022
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Reply from Susie B, Manager at St Jude's Residential Care Home Ltd
Thank you for your kind words. It was a pleasure to have known and cared for your father; he was a lovely man and is missed by residents and staff alike.
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Review from Mary W (Daughter of Resident) published on 28 October 2020
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Review from D S (Daughter of Resident) published on 16 September 2020
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Reply from Bianca Kessler-Rossi, Clerical at St Jude's Residential Care Home Ltd
Thank you for such a wonderful review! We strive to make St Jude's as much of a home for our residents as much as possible. Mum is an absolute pleasure to have, such a sweet soul and her love of animals is second to none! All the very best!
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Review from C L (Niece of Resident) published on 1 September 2020
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Reply from Siobhan, Director at St Jude's Residential Care Home Ltd
Thank you for the lovely words and for taking the time to leave a review. We are so happy to hear that you all felt like a part of the St Jude's family as that's what we pride ourselves on.
We look forward to reading that book. Best wishes.
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Review from J K (Friend of Resident) published on 1 September 2020
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Reply from Bianca Kessler-Rossi, Clerical at St Jude's Residential Care Home Ltd
Thank you for your wonderful words, we are so happy to hear that you have had such a positive experience with us. Best wishes.
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Review from J S (Son of Resident) published on 25 August 2020
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Reply from Siobhan, Director at St Jude's Residential Care Home Ltd
Thank you for your lovely words and for taking the time to fill in the review. Mum's quick wit keeps us all laughing daily, and at crosswords she regularly has us beat. She's a pleasure to care for. All the very best.
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Review from Lynda W (Daughter of Resident) published on 5 August 2020
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Reply from Susie Barrows, Manager at St Jude's Residential Care Home Ltd
Thank you for taking the time to leave a review. It seems strange without your daily visits, and we'll miss seeing the grandchildren grow. Mum was always so thankful and polite to all that cared for her and will be remembered for her lovely smile. All the very best.
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Review from Barry S (Son of Resident) published on 4 August 2020
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Reply from Susie Barrows, Manager at St Jude's Residential Care Home Ltd
Thank you for taking the time to review us. Mum was a lovely lady who was so proud of the age she reached, when complimented on how she looked we still laugh at her response of "You're only saying that... pause... because it's true" best wishes.
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The Review Score of 9.7 (9.728) out of 10 for St Jude's Residential Care Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.728 for St Jude's Residential Care Home Ltd is calculated as follows: ( (85 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 114 Ratings = 4.728
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St Jude's Residential Care Home Ltd is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Oct 2019
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Job Title: Manager
Joined: 2007
Susie has been working within the care industry for 31 years. Within this time she has accumulated invaluable experience in hands on care which informs her management style to this day. She has been a manager for over 18 years, spending the past 13 years at St Judes.
"I strongly believe in recognising individuality through person centred care. That residents retain their own voice and we respect their opinions, through this we foster their empowerment and encourage autonomy. It's not a case of treating residents how I would like to be treated, its a case of treating them how THEY would like to be treated."
Susie holds an Advanced Management in Care, Registered Manager Award and Level 4 Diploma in Care.
In addition to the above Susie has client specific training in Stroke, Parkinsons etc and mandatory training in Infection Control, Safe-guarding etc