Review from Alison M (Daughter of Resident) published on 4 August 2020
Submitted via Postal Card • Report

Overall Experience

I cannot praise St Jude's enough. The care they provided to my dad during his stay, both when he was quite well, and at the end of his life, was second to none. They go 'above and beyond' in all aspects and take care to include and support the family as and when needed. Such is their kindness, love

and support for their residents that I cannot find any fault nor any reason for criticism. Outstanding, truly.

Reply from Susie Barrows, Manager at St Jude's Residential Care Home Ltd

What a wonderful review, thank you. Dad was truly a part of St Judes, and his contributions of gardening and his presence in residents meetings and activities were noted. He was a very gentle man and is missed greatly by us all, as are you. Wishing you well.

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Review from C S (Daughter of Resident) published on 4 August 2020
Submitted via Postal Card • Report

Overall Experience

I am very grateful for the high standard of professional care provided by friendly, caring staff to my mum over the past eight months, superbly led by the wonderful manager. It gives me peace of mind that they are expert in dealing with infection control and safety and respond quickly when medical situations

arise. St Jude's benefits from being family run and is homely, with staff knowing the residents and their needs. Pre-lockdown activities included sing-a-longs, keep fit, quizzes, art and entertainers. I have been delighted to receive photos and videos during the lockdown. Many residents' rooms are on the ground floor so have the advantage of easy access to the communal rooms.

Reply from Susie Barrows, Manager at St Jude's Residential Care Home Ltd

Your knowledge of mum and her health needs has lead to us being able to respond so effectively. You have enabled us to have a wonderful relationship with the whole family, you're all so attentive and responsive which we appreciate no end. Mum is the same, she contributes so well within the home. Best wishes.

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Review from Luned L (Daughter of Resident) published on 4 August 2020
Submitted via Postal Card • Report

Overall Experience

My mum moved into St Jude's Residential Care Home nearly three years ago and she settled in quickly. St Jude's is a clean, happy and homely place to live and Mum's healthy, mobility and wellbeing have improved tenfold since she has been there. These improvements are due to the attention to detail of

the requirements of each individual by the management and carers. It is clear to see that they really do care about the residents which results in a lovely, happy and well cared for home. The staff treat the residents with dignity, respect and kindness and mum feels safe, happy and well cared for. I have always felt welcome when I visit and I will always be grateful for the help and advice the management and staff have given me. I highly recommend St Jude's. My family could not have wished for more. We can relax knowing that Mum is in good hands and receiving excellent care. A huge 'thank you' to all at St Jude's!

Reply from Susie Barrows, Manager at St Jude's Residential Care Home Ltd

What a wonderful review, thank you, Luned! It's an absolute pleasure to care for your mother as she never fails to make us laugh, and then we look forward to more laughs when you all visit! Also, thank you for making face coverings for the staff to help keep us safe when not in work. All the very best.

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Review from Gillian S (Daughter of Resident) published on 4 August 2020
Submitted via Postal Card • Report

Overall Experience

St Jude's was very welcoming, caring and considerate towards all the family, but especially Mum. They helped Mum with personal care and were always respectful. Mum became very settled in her 2 1/2 years there. We were always included in any decisions, and we became part of a large family. We were very

fortunate to be able to get Mum into a home of such high standards.

Reply from Susie Barrows, Manager at St Jude's Residential Care Home Ltd

Thank you, Gillian, for taking the time to leave such a lovely review. Some of our fondest memories of Mum, are her sitting in the garden enjoying the sunshine and listening to the birds. We were lucky to have cared for her, and we were blessed to have you all as part of our St Jude's family.

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Review from Maria P (Daughter of Resident) published on 28 July 2020
Submitted via Postal Card • Report

Overall Experience

This is a fabulous home. I didn't want my mother to go into care but it was unavoidable. I prayed to be able to get Mum into St Jude's because I had heard such good reports. The home never smells, it is so clean. The staff is wonderful to my mother. Because she can be difficult at times they are lovely

to me also, always have time to chat. The food and rooms are excellent. If I had to go into care I want to be at St Jude's.

Reply from Susie Barrows, Manager at St Jude's Residential Care Home Ltd

Thank you for your lovely review. It's always rewarding to have such a strong connection with family members that support our team and the philosophy of care for St Judes. Mum loves being part of a special occasion and she brings life to the party! We love having her as a part of the St Judes family. All the very best.

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Review from Diana M (Wife of Resident) published on 28 July 2020
Submitted via Postal Card • Report

Overall Experience

My husband was a resident for a year. In this time he was treated extremely well by all members of staff. Unfortunately, he had to move on due to more complex needs, which caused disappointment. I highly recommend the home as all staff is well trained and it has a family atmosphere.

Reply from Susie Barrows, Manager at St Jude's Residential Care Home Ltd

Thank you for taking the time to complete the review, what a wonderful character your husband was. He made us laugh many times with his quick-witted comments. We were incredibly sorry that we couldn't accommodate him with his change in needs. All the very best to you all.

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Review from Deryck N (Son of Resident) published on 28 July 2020
Submitted via Postal Card • Report

Overall Experience

We found St Jude's Care Home is an excellent place for elderly parents. They treat residents with dignity and care. The home is run very well and the staff sees to the resident's needs. The home is very clean, with excellent food. We would recommend St Jude's any time.

Reply from Jacqueline Molloy, Director at St Jude's Residential Care Home Ltd

Thank you for your lovely review, your mum was a pleasure to have known. Your mum will be remembered for her great taste in music and her artistic talents. I fondly remember her furthering my musical education by calling me into her bedroom to listen to a particular artist, and by the end of it, we had the whole team on the bed listening! All the very best to you.

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Review from Steven J (Son of Resident) published on 28 July 2020
Submitted via Postal Card • Report

Overall Experience

My mother was a resident at St Jude's from November 2017 to September 2019. My mother was very happy there, as we were as a family knowing Mum was cared for both professionally and importantly, thoughtful and caring. All the staff was great, with a happy and helpful attitude. Conditions/room were warm,

clean, almost home from home, with meals allowing for different tastes/choices, etc. We were very pleased knowing Mum was happy and looked after. No problems.

Reply from Susie Barrows, Manager at St Jude's Residential Care Home Ltd

Thank you for your kind comments, it was a pleasure to have known and cared for your mother. We still have her picture in the office, of when she was picking her materials for her curtains in her bedroom from the internet! She is always fondly remembered. All the best.

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Review from Pam S (Daughter of Resident) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience

My mother was very happy at St Jude's and was very secure. We, as a family, were very happy with the way my mother was treated and looked after, also how we ourselves were treated and kept informed of issues relating to my mother and the home in general.
I cannot wait for Covid-19 to be over so that

we can visit the home and see the staff and residents who have all made us feel like we are part of the St Jude's family. I cannot praise St Jude's enough.

Reply from Susie Barrows, Manager at St Jude's Residential Care Home Ltd

Thank you Pam for the lovely comments. It was a pleasure to have known and cared for your late mother, we don't just lose a resident but we lose the family so would love to see you again when save to do so. Fingers crossed that your Dave a.k.a Father Christmas, will be able to visit us again on Christmas Eve this year!

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Review from A M (Daughter of Resident) published on 17 July 2020
Submitted via Postal Card • Report

Overall Experience

Mum moved into St Jude's in 2017 aged 97-years, three years later she passed away. During her stay at St Jude's, I was always made welcome in all aspects. The management team were very approachable and friendly, which resulted in all employees showing patients, kindness and caring to all. From management,

care workers, cleaners and hairdressers all met you with a welcome and a smile. St Jude's was bright and cheery with a relaxed atmosphere, care staff interacted well with residents, providing a variety of activities. Food was varied and appetising. My experience of St Jude's was extremely positive, and whilst Mum was there, I never worried about her. Although Mum didn't relish foregoing her independence, she was happy and content at St Jude's.

Reply from Siobhan, Director at St Jude's Residential Care Home Ltd

Thank you so much for your kind words. Your mother was a wonderful lady whom we were blessed to have known. We remember you all fondly every year when the Christmas postbox comes down! Sending our love.

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Review from Mike H (Son of Resident) published on 2 September 2019
Submitted via Website • Report

Overall Experience

My mother has been a resident for over a year and is happy and settled at St. Judes. St. Judes is a friendly, family-run residential home and residents and visitors are treated with courtesy and respect. The home is clean and well maintained. The food menu is varied and residents can choose what they

wish to eat. The carers are friendly and cheerful and residents are helped to wash, bathe and dress if required. I would be happy to recommend this home to family and friends if they are looking for a residential home for themselves or for members of their family

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St Jude's Residential Care Home Ltd

Care Provided by St Jude's Residential Care Home Ltd

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Funding & Fees Guide for St Jude's Residential Care Home Ltd

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