Lammas House Residential Care Home

Lammas Road, Coundon, Coventry CV6 1QH
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9.9 75 Reviews
  • Lammas House Residential Care Home, Coventry
The team at Lammas House are proud to be a CQC Outstanding rated home in Coventry (January 2019), and when you visit you can see why. Passionate about enriching the lives of their residents, many of the staff have been with the home for over ten years.

Providing residential care, they also offer pre-bookable respite care breaks. These are ideal for carers who would like to take a short break themselves, with the peace of mind of knowing their loved one is being well cared for and enjoying a break of their own.

The team creates so many activities and experiences which bring joy to their residents. From animal therapy and baking to growing their own fruit, vegetables and herbs, which are then used by the chef in the kitchen.

There is also a Lammas House Choir, who fill the home with the sound of music and perform for their loved ones, a book club and knit and natter group.

And talking of food, the chef prepares delicious, home-cooked meals, from roast dinners with all the trimmings, freshly made soups and lighter bites to themed menus for special occasions. He also creates home-made cocktails and there are freshly baked treats each day for afternoon tea.

Lammas House also offers private dining, where residents and their loved ones can enjoy a delicious three-course meal, prepared by the home’s chef, in a quiet lounge with a bottle of wine.

The team are passionate about the residents having a very active role to play in how their home is run. There is a resident ambassador who does everything from chairing residents’ meetings and providing feedback to the team, to welcoming new residents and families.

The local community are embraced into life in the home, with local school children visiting regularly to sing for the residents and take part in activities.

There is also a hair salon for weekly appointments with a mobile hairdresser. A chiropodist also visits for regular appointments.

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Care Provided by Lammas House Residential Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 23 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Heather Davis (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (23)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Lammas House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,270
    • RESPITE Self-Funded Residential Care from £1,270

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1270 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Lammas House Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Lammas House Residential Care Home Reviews (75)

Total of 75, showing 21-40
9.9

Lammas House Residential Care Home has a Review Score of 9.9 (9.911) out of 10, based on 15 reviews in the last 2 years. Over all time Lammas House Residential Care Home has 75 reviews.

Overall Experience

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Review from D P (Daughter of Resident) published on 16 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so pleased to find a place for mum at Lammas House. As soon as we walked in, having been to many others homes, it felt right. We were not disappointed and mum was comfortable and cared for in the final months of her life.


We are particularly grateful for the help and support provided

to both mum, and to ourselves, during her final days. We knew she could not have been in a better place.


The Manager and staff did all they could to enable access and care within the covid restrictions, and we are able to be with our Mum and care for her for those last few days and nights.


"A kindness is remembered long after is it done" Thank you to all from the Lee family.


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Review from Grace B (Daughter of Resident) published on 28 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Lammas House for the past 20 months and I am so grateful for everything the staff do, I can’t praise them enough. I would recommend Lammas House unreservedly. I know my mum is safe, well fed, entertained and receiving the best care possible.

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Review from Hannah M (Granddaughter of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lammas House is providing excellent and kind care for my Grandma. Despite all the restrictions imposed by Covid staff have done their best to help her get to know her new Great Granddaughter through laminating and increasing the size of photos, zoom chats and eventually meeting in person. I am very
grateful for the staff's kindness and care.

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Review from Sally S (Daughter of Resident) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother arrived at Lammas House in December she was confused and physically unwell. Since then with the help of staff she has made a full recovery. The staff are a cheerful and approachable group who are responsive to resident needs and are quick and efficient in dealing with any family queries.
The home is warm and comfortable and provides a very high standard of food. My mother has been welcomed into the ‘Lammas Family’ and has settled in well. A WhatsApp and Facebook group to keeps relatives up to date with photos of the varying activities and events. I am very happy to have chosen Lammas House and would like to thank the manager and her team.

Reply from Fae Doherty, Senior Marketing Officer at Lammas House Residential Care Home

Thank you so much for all your kind words about Lammas, it is wonderful to hear how well your mother is doing with us. Our team will really appreciate your feedback.
Best wishes, Fae


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Review from Martin W (Son of Resident) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been thrust into the world of elderly care facilities by the unprecedented events of the year just gone, my mum (and her family) could not have been more fortunate than to find Lammas House and its wonderful staff. Mum had a fall at the start of the pandemic and was propelled uncontrollably into
the medical system, staying briefly at two hospitals, coming out with Covid-19 (mild symptoms thankfully) into a NHS nursing home. A search for local care homes revealed Lammas House as the clear favourite on paper and, though at capacity at that time, the staff were very encouraging and sympathetic. After a short wait, we were told there was space for Mum and with minimum beaurocracy, she moved in. Despite the terrible conditions and constraints of the pandemic, the staff have remained resilient and cheerful, trying their best to mitigate the appalling impact on the residents and families, and witnessing their creativity and ingenuity with our loved ones has been a joy.

Reply from Fae Doherty, Senior Marketing Officer at Lammas House Residential Care Home

Thank you for such a wonderful review - it is really appreciated.
Best wishes,
Fae


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Review from Stewart H (Son of Resident) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My late mother moved to Lammas House following a hip fracture which left her unable to walk unaided. She was a resident for 18 months. I've always found the home to be spotlessly clean, and all the staff to be very helpful, caring, courteous and committed to the residents' wellbeing. The home is extremely
well managed and organised. Mum loved the food ! The facilities allow residents to mix in activity rooms, dining areas and garden - or to stay in their rooms if that is their preference. Communication with me and subsequent action about any issues with my mother's health and welfare was first class.
It was so comforting to know that my mother's daytime and nighttime care needs were being fulfilled and she was in a safe and caring environment.

Reply from Fae Doherty, Senior Marketing Officer at Lammas House Residential Care Home

Thank you for such a lovely review of our home and your kind words about our team and management. It really is so appreciated!
Best wishes,
Fae


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Review from Richard R (Son-in-law of Resident) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident at Lammas House since June 2020 and, despite the challenging times, the staff could not have done more for her. The Lammas House staff are wonderful and I believe truly care for their residents as if they were family. My mother-in-law is very stimulated by all the
group activities and has thrived in the communal atmosphere. She looks well cared for and very well fed by the accommodating catering staff. She is always dressed nicely and often the staff will do the full hairdressing service! My mother-in-law remains healthy and cheery and I am in no doubt that this is due to her life at Lammas. I would heartily recommend Lammas to anyone considering life in a residential home and their families should be reassured by knowing they are well cared for.

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Review from Lesley G (Daughter of Resident) published on 17 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so relieved Lammas House had a room available for my darling mum, following her stay in hospital in April/May 2020. This was such a horrendous, challenging time for us as a family, not being able to see her.
Mum says of Lammas House, 'it's like being in a 5 star hotel, food wonderful, I sleep
well (and now so do I) and the staff, well nothing is too much trouble', I found this immensely reassuring. The home has a lovely family atmosphere.
The staff kept us up to date with a weekly newsletter via email, Mum loved the Mediterranean Cruise.
The dedication, commitment and care by the manager cascades to her wonderful, kind and compassionate staff.
The whole team is outstanding with their combined efforts to make up for the absence of family with zoom calls, facetime etc. so lovely to see Mum
And visiting Mum through the window and it the garden, simply wonderful!
Unfortunately Mum passed away in early February. Thank you to all of the staff from the bottom of my heart.

Reply from Fae Doherty, Senior Marketing Officer at Lammas House Residential Care Home

Thank you for your wonderful feedback for Lammas and I am so sorry to hear of the passing of your mum. I am sure the team will miss her greatly - your feedback is so appreciated by them. Best wishes, Fae.


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Review from J P (Son-in-law of Resident) published on 3 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are impressed with the care and concern of all the staff shown towards the residents.


My mother-in-law has settled very well and is happy, despite her strong, independent personality, thanks to the professionalism of the staff.


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Review from J C (Sister-in-law of Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited the resident on an approximately monthly basis. Each time I have found him happy and comfortable. He is happy with his accommodation and looks forward to his meals, the lovely smells of which make my own mouth water! The staff is very attentive and he has made warm relationships with
them. He is able to choose which activities attract him and his time to quietly indulge in his love of reading is respected. It is comforting for his family to know that first-class attention is at hand when he needs that extra care.

Reply from Fae Doherty, Senior Marketing Officer at Lammas House Residential Care Home

Thank you so much for a lovely review of our home and team. Best wishes, Fae.


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Review from E W (Daughter of Resident) published on 8 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Lammas House for just over 2 years. She is happy and settled there and the care provided is outstanding. The home has a warm and friendly atmosphere and we all feel part of the Lammas family. The kindness, dedication and professionalism of the staff is second to none and we have
complete confidence in the care my mother receives.

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Review from Jo J (Daughter of Resident) published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my dad today for the first time since lockdown - he is very happy to see me and tells me his care is 'first class'. I cannot go in the building but back in March it was great. I am relieved that the manager and the team have now allowed a restricted visit - I am just happy my dad is well
and in good spirits.
Well done to all the team.

Reply from Fae Doherty, Senior Marketing Officer at Lammas House Residential Care Home

Thank you for such a lovely review - it's wonderful to hear that dad is content and happy with the care our team are providing. Best wishes, Fae


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Review from J D (Daughter of Resident) published on 2 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have coped excellently with all the problems caused by the coronavirus crisis. Management is inspirational.

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Review from Martin H (Son of Resident) published on 1 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was great to see mum and sit with her, socially distanced of course. Mum looked very well and said she is enjoying the food but that there isn't much to do. We know she isn't remembering much though and from the lovely newsletters we've been receiving we know there are activities that mum has participated
in. Overall we are very happy with the standard of care mum is receiving.

Reply from Fae Doherty, Senior Marketing Officer at Lammas House Residential Care Home

Thank you for your kind words about our home, it's lovely to hear that the newsletters have been helpful. The team will really appreciate your review. Best wishes.


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Review from C F (Daughter of Resident) published on 29 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care provided, very encouraging, staff are very caring. Very happy with the care being provided, would recommend them to anyone in the situation we were in; very impressed!

Reply from Fae Doherty, Senior Marketing Officer at Lammas House Residential Care Home

Thank you for such a wonderful review - our home will really appreciate it. Best wishes.


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Review from Jennie H (Daughter of Resident) published on 22 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad describes himself as living in a lovely hotel, everything is clean and well maintained. The staff could not be more helpful. As a visitor I am welcomed by professional staff who are lovely, caring people. Great leadership is shown by the manager. Thank you all.

Reply from Fae Doherty, Senior Marketing Officer at Lammas House Residential Care Home

Thank you for such a wonderful review of our home - we really are so proud of our team and the care they provide at Lammas. Best wishes.


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Review from Robert N (Son of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

This home is only relevant if you have money and do not suffer from any conditions such as dementia. They are very keen to part with your money and very demanding about getting it and do not part with any monies owing to residents that leave. They know the bureaucracy they need to follow and follow
it rigidly, I would not recommend this place.

Reply from Fae Doherty, Senior Marketing Officer at Lammas House Residential Care Home

Thank you for your review. The manager and the team are very disappointed to read this, especially as it is so unlike all of the home's other reviews and not reflective of the Outstanding CQC rating. Many Thanks.


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Review from Angela H (Daughter of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now been at Lammas House for three years and I thought that they could not exceed the wonderful care and attention that they have consistently given over that time. The manager personifies every attribute you could wish for and her care, commitment and dedication resonate throughout the
staff and the home. The care staff, kitchen staff and domestic staff work so hard and have so much affection for their residents - they are all so open and approachable; the activities co-ordinator is an absolute joy. Then Covid-19 arrived, and my worst nightmare of not being able to visit my mum came true, but there is nowhere else I would wish her to be. They are truly outstanding in their efforts to bring joy to the residents and make up for the absence of family. They have made every effort to make any permissible contact possible and send a weekly newsletter to reassure us. Thank you Lammas House, I feel truly blessed in these terrible times.

Reply from Fae Doherty, Senior Marketing Officer at Lammas House Residential Care Home

Thank you so much for your wonderful feedback. The team will be so thrilled to hear your kind words, especially at this unprecedented time. Best wishes, Fae.


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Review from Pam (Niece of Resident) published on 19 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my Aunt has received over the past year or more has been exceptional. It provides a warm homely facility with friendly and caring staff. Always a choice of meals and the Activity co-ordinator provides a large variety of things for the residents to do.
A small home which feels like a home
from home - not an impersonal 'hotel'

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Review from A L (Friend of Resident) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit a longstanding friend when I can. The staff are always welcoming, despite being very busy. The coffee morning was a joyous occasion - an entertainer encouraging a sing-song, ample refreshment, encouragement for fundraising, head shaving of my friend to boost funds.
Lammas is always clean, with
appetising meals and plenty of social activities.

Reply from Fae Doherty, Senior Marketing Officer at Lammas House Residential Care Home

Thank you for your feedback. I will be sure to pass your kind words onto the team. Best wishes.


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Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for Lammas House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.911 for Lammas House Residential Care Home is calculated as follows: ( (166 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 180 Ratings = 4.911

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lammas House Residential Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jan 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (5)

Heather

Heather Davis

Job Title: Home Manager

Joined: 2021

Home Manager Heather was proud to join our home in 2021.


She loves working here at Lammas because of its wonderful staff and homely atmosphere.


Heather's door is always open for our residents and their loved ones.


Matthew

Matthew Fulleylove

Job Title: Head Chef

Joined: 2014

Matthew has worked at Lammas House for over 10 years. He loves making the residents happy and gets great pleasure from cooking them meals they love, as well as baking lovely cakes for them.


Sharon

Sharon Cameron

Job Title: Administrator

Joined: 2007

Sharon has worked at Lammas House for over 15 years. She loves her job as for her it really doesn't feel like work - every day is different and she loves having such a supportive team around her.


Jasvir

Jasvir Sandhu

Job Title: Care Assistant

Joined: 2014

I love working here because it’s a good home, friendly and lovely, nice place to work.


Sharon

Sharon Tunney

Job Title: Housekeeping

Joined: 2015

Sharon loves her job because of the supportive team she works with and of course our wonderful residents!