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Open to all visitors and professionals
Earlsdon Lodge Care Home has a large drive which is in situ at the entrance of the home.
Earlsdon Lodge Care Home has a Review Score of 9.6 (9.632) out of 10, based on 13 reviews in the last 2 years. Over all time Earlsdon Lodge Care Home has 31 reviews.
Review from L F (Daughter of Resident) published on 26 September 2024
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Review from L B (Daughter of Resident) published on 6 August 2024
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Reply from Tracy Jones, Manager at Earlsdon Lodge Care Home
Thank you for your kind words and we are glad you enjoyed the day. Thank you for your kind words towards our activities coordinator. I will be sure to pass on your comments. If we can be of any further assistance, please don't hesitate to ask. We look forward to next year's party.
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Review from D B (Granddaughter of Resident) published on 2 August 2024
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Reply from Tracy Jones, Manager at Earlsdon Lodge Care Home
Thanks you for your kind words and we are really happy that the staff at Earlsdon Lodge could make it a happy time for your grandad and the extended family. His carer does a great job and always takes it over and above what is required from her. Our residents are all part of the Earlsdon Lodge family.
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Review from J M (Granddaughter of Resident) published on 2 August 2024
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Reply from Tracy Jones, Manager at Earlsdon Lodge Care Home
Thank you for your kind words. It was nice you all could attend and join in the celebrations and look forward to having more celebrations in the future.
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Review from A S (Granddaughter of Resident) published on 8 May 2024
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Review from J S (Grandson of Resident) published on 8 May 2024
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Review from B S (Respite Resident) published on 22 April 2024
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Reply from Admin Admin, Admin at Earlsdon Lodge Care Home
Thank you for taking your time, to give us feedback. We are happy she enjoyed her stay with us.
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Review from Marilyn H (Sister of Resident) published on 24 January 2024
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Reply from Admin Admin, Admin at Earlsdon Lodge Care Home
Thanks for taking your time to leave us a review. We endeavour to continue to make improvements to our service to provide the best environment for our service users.
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Review from Roy H (Brother-in-law of Resident) published on 24 January 2024
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Reply from Admin Admin, Admin at Earlsdon Lodge Care Home
Thank you so much for taking the time to leave us feedback, your kind words are appreciated.
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Review from Rodger W (Son of Resident) published on 23 January 2024
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Reply from Admin, Admin at Earlsdon Lodge Care Home
Thank you for your kind words, it was lovely to have you join us.
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Review from M E (Daughter-in-law of Resident) published on 9 August 2023
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Reply from Admin, Admin at Earlsdon Lodge Care Home
Many thanks for taking the time to leave your review. We are pleased to hear that you and your relative are happy with the care provided, it is our pleasure caring for your mum here. Thank you for your kind words. Celebrations are a key part of life at Earlsdon Lodge.
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Review from Rob E (Grandson of Resident) published on 17 July 2023
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Reply from Admin, Admin at Earlsdon Lodge Care Home
Thank you for taking the time to leave your review. We are pleased to hear that you and your relative are happy with the care, activities, food and drink. It is our pleasure caring for your gran here. We are so proud of our activities team, enriching the lives of our residents. Thank you for your kind words. Celebrations are a key part of life at Earlsdon Lodge.
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Review from Natasha D (Granddaughter of Resident) published on 28 June 2023
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Reply from Admin, Admin at Earlsdon Lodge Care Home
We really appreciate you taking the time to leave your review. We are pleased to hear that your grandmother is happy in our care. I will be sure to share your review with the team. Kind regards, Admin.
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Review from J D (Daughter of Resident) published on 18 February 2023
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Reply from Admin at Earlsdon Lodge Care Home
Thank you for taking the time to review Earlsdon Lodge Care Home. We are pleased to hear how satisfied you are with the exceptional level of care your mum received. Our dedicated and kind staff offer person-centred care to each resident at Earlsdon Lodge.
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Review from Dean K (Grandson of Resident) published on 12 April 2022
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Review from D J (Son of Resident) published on 12 April 2022
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Review from Carol H (Daughter of Resident) published on 3 March 2022
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Reply from Lisa Hollingsworth, Senior Administrator at Earlsdon Lodge Care Home
Thank you so much for a lovely review on Melbourne House, our residents are put first always with intentions of nothing but the best for them. There is always plenty of activities for them here and they have lots of fun and joy from it. Our care is outstanding and has improved greatly since having a new manager on board.
Kind regards
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Review from Kathy M (Sister of Resident) published on 3 March 2022
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Reply from Lisa Hollingsworth, Senior Administrator at Earlsdon Lodge Care Home
Thank you for sharing your review about Melbourne House, Your kind words are much appreciated and all of our residents are put first and foremost in everything we do. We believe at Melbourne House that we have plenty of activities going on for the residents to enjoy and the care here has greatly improved since we had a new manager on board with us.
Kind Regards.
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Review from L B (Granddaughter of Resident) published on 19 January 2022
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Reply from Lisa Hollingsworth, Senior Administrator at Earlsdon Lodge Care Home
Thank you for your kind words. All our service users are enjoying regular activities on a daily basis.
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Review from S A (Daughter of Resident) published on 19 January 2022
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Reply from Lisa Hollingsworth, Senior Administrator at Earlsdon Lodge Care Home
Thank you for your kind words regarding the care here at Melbourne House, it's very much appreciated.
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The Review Score of 9.6 (9.632) out of 10 for Earlsdon Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.632 for Earlsdon Lodge Care Home is calculated as follows: ( (102 Excellents x 5) + (49 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 155 Ratings = 4.632
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Earlsdon Lodge Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Activities coordinator
Joined: 2021
Tajinder has 8 years experience as activities coordinator, level 2 in social care, passed all eLearning courses, has a great passion for person-centred care. No activity is too big or small for Taj, always laughing and smiling with the service users and continues to involve every resident to bring daily joy to their lives and keeping them occupied and happy, energised, and for filled on a daily basis.
Tajinder is a massive and important member of our team at Melbourne House.