Earlsdon Lodge Care Home

23/25 Earlsdon Avenue South, Earlsdon, Coventry CV5 6DU
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9.6 31 Reviews
  • Earlsdon Lodge Care Home, Coventry
Welcome to Earlsdon Lodge Care home.

The team thank you for visiting Earlsdon Lodge's profile and thank you in advance if you are considering placing a loved one in the care home.

Earlsdon Lodge is a home from home for its residents.

The home directors and managers believe every resident in this home or other homes should be treated with respect, dignity, compassion and more than anything love.

Earlsdon Lodge is run by family members who believe that the residents are part of the family.

They are a very hands-on care home provider and visit the home on daily/weekly basis to support staff and residents.

Placing a loved one in a care home is the hardest part for any family. It is hard for the resident moving into a new environment and everything should be done to make this process as comfortable and pleasant as possible.

The Earlsdon team support the family and the residents throughout the moving process.

They are happy to guide you in all aspect from finance to finding a care home, even if you believe that Earlsdon Lodge is not for you.

The home has strong community links and is situated close to many amenities, including transport routes into the city centre which allows care workers to support outdoor activities.

This large detached home is ideal for those with mobility issues and has a special hydrotherapy bath available.

If Residents wish, they can bring their own furniture. There are television points in all rooms and the home is happy to provide profiling beds according to residents' needs.

There is a beautiful, large back garden for all to enjoy throughout the summer months.

The home has a brilliant activities Co-Ordinator and an excellent range of staff who are always on hand to help with any needs the residents might have.

If you wish to visit Earlsdon Lodge, please feel free to contact to make an appointment to visit and have a cup of tea.

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Care Provided by Earlsdon Lodge Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 33 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Earlsdon Care Ltd
  • Person in charge
  • Tracy Jones (Registered Home Manager)
  • Admission Criteria
    • We are open to admissions. D2A / Stepdown/ Respite/ Day care/ Showering and bathing services
    • Ages 18+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021

Funding & Fees Guide for Earlsdon Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £950
    • Self-Funded Residential Dementia Care £850 – £950
    • RESPITE Self-Funded Residential Care £850 – £950
    • RESPITE Self-Funded Residential Dementia Care £850 – £950

  • Please contact the home for further details in regards to this.
  • (these prices are only a guideline, please contact Earlsdon Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open to all visitors and professionals


  • Parking

  • Earlsdon Lodge Care Home has a large drive which is in situ at the entrance of the home.


Earlsdon Lodge Care Home Reviews (31)

Total of 31, showing 21-31
9.6

Earlsdon Lodge Care Home has a Review Score of 9.6 (9.632) out of 10, based on 13 reviews in the last 2 years. Over all time Earlsdon Lodge Care Home has 31 reviews.

Overall Experience

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Date Published

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Review from Roger H (Nephew of Resident) published on 28 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were friendly and helpful and seem to have a good rapport with the residents. One improvement might be to turn off the TV in the lounge and replace it with some background music (carols this time of year)? Difficult to have a conversation against the TV.

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Review from Diana H (Sister of Resident) published on 3 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Melbourne House always welcomes us when we come to visit. Staff are always friendly and we appreciate their help with our sister.

Reply from Lisa Hollingsworth, Senior Administrator at Earlsdon Lodge Care Home

Thank you so much for your kind words on reviewing our lovely care home. Your words are very much appreciated. We are grateful that you took the time out to give us your kind thoughts.


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Review from Barry C (Brother of Resident) published on 3 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are polite and welcoming, they offered us drinks.
Nice and clean, friendly evironment. We feel welcome when we arrive.
We appreciate all the safety procedures. We also appreciate the different activities for everyone.

Reply from Lisa Hollingsworth, Senior Administrator at Earlsdon Lodge Care Home

Thank you so much for taking the time to leave this lovely review, we are so grateful for your kind words.
Thanks for sharing this review with us and the community.


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Review from Lynne F (Daughter of Resident) published on 20 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has lived here for 7 years. The staff have always been very friendly and manage to get a smile and laugh out of my mum, who can sometimes be quite difficult. She loves to sing and they take every opportunity to play music that she can sing along to. They also arrange for singers and performers
to visit on occassions.
The home went out of their way to provide safe facilities for visits during COVID restrictions.

Reply from Lisa Hollingsworth, Senior Administrator at Earlsdon Lodge Care Home

Good Morning Lynne,
Thank you so much for your kind words and for reviewing Melbourne House. We always do our utmost for our residents here in respect to care, and for filling each and everyone who lives here with respect and joy and their happiness is first and foremost key.
Mom is very happy here and we always strive to keep it that way.
Thank you again.
Kind Regards.


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Review from Roy S (Husband of Resident) published on 2 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife spent almost the last year of her life as a resident at the Melbourne where she was very happy and content and made to feel very special due to the dedicated support given by the management and staff who even went the extra mile as and when required to ensure her well being. As a daily visitor
I and my family were always made very welcome with a nice cup of tea on arrival. Prior to my wife passing away the Staff managed to get me to the home where I spent the last couple of hours with her, an act of which I will never forget the staff who arranged it. I had a very good relationship with everyone at the home from the owners, management and staff from day one and have no hesitation in recommending this residential care home to people who need the type of love and support that they provide.

Reply from Stacey Smith, Registered Home Manager at Earlsdon Lodge Care Home

Thank you Roy for your kind words.
An act we will fulfil when the time comes for all our service users and loved ones.
It was very pleasing to hear my staff go above and beyond in scenarios like yours and pleased you had those final moments with your wife who is sadly missed here.
You are welcome as often as possible for that cup of tea still!
Take Care


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Review from Jackie E (Daughter of Resident) published on 15 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in the Home since mid 2017. I am very pleased with the commitment of the staff and care they all give him. They are very friendly and do what they can to answer queries that may arise. Activities seem rare, however, there are well attended regular events by friends and relations through
the year e.g. Christmas and summer (bbq) with singalong etc.

Reply from Stacey Smith, Registered Home Manager at Earlsdon Lodge Care Home

Thank you Jackie for your kind review.
We are currently reviewing the activities within the home to ensure we have a diverse programme in place to cater to all needs of the home.
As tough as times are currently for all, we have a regular singer coming in, especially now the warmer weather we are having. Keeping safe distancing in the garden which is assisting with keeping spirits up within the home which is lovely to see.
We have had the pleasure of young families drawing pictures from the residents, which the staff are giving to the residents who are really happy to receive.


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Review from Patricia H (Daughter of Resident) published on 2 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Melbourne House for 4-years before she passed away. She was happy and well cared for. The staff were always kind and friendly, and the manager and owners were always around.
I could call in anytime and always welcome.
Mum was very dependent during her last few months, and
it would have been easy to have left her in bed, but the staff got her up, dressed and took her downstairs to maintain her usual routine.
She passed away surrounded by love and care, for which I will always be grateful.

Reply from Stacey Smith, Registered Home Manager at Earlsdon Lodge Care Home

Thank you Patricia for your heartwarming review.
Still do continue to visit Melbourne. I am sure everyone would be pleased to see you when it is safe to do so.
Kindest regards,
S Smith.


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Review from Sue C (Sister of Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has now lived at Melbourne House for over a year and is very happy. All staff are friendly and ready to help. My brother feels at home and is well looked after. He enjoys the food and the choice. The manager is very hands-on and always available to answer any questions myself and my sister
have - making visits a pleasure.
Now having a new activity coordinator my brother is enjoying new interaction at Melbourne House.

Reply from Grace Lucion, Depurty Manager at Earlsdon Lodge Care Home

Many thanks for your valuable review Sue.


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Review from Jill C (Daughter of Resident) published on 3 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been made to feel very welcome and comfortable after a few difficult months in and out of hospital. He already has a good rapport with all of the staff as do myself and the other members of my family who visit on a regular basis.

Reply from SHIRLEY TSHAWE, Care Home Manager at Earlsdon Lodge Care Home

Many thanks Jill for taking your time to give us a feedback. I will pass it on to our team.


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Review from Wendy S (Daughter of Resident) published on 29 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My parents were residents of Melbourne House for over five years. The staff have been excellent in their care and compassion for them both. Mum particularly enjoyed the initial activities that took place, but sadly they did seem to dwindle as the home struggled to recruit an activities coordinator.
However, they have worked hard to continue with Christmas and summer parties which include visits from musicians and singers. Dad always enjoyed the food, particularly fish and chip Fridays!!!! Sadly my parents are no longer with us, but I know that they were both cared for by a community of staff who not only were their careers but treated them as friends.
If you are thinking of a Care home for your loved one, I can’t think of a better place where the staff really do care.

Reply from Shirley Tshawe, Care Home Manager at Earlsdon Lodge Care Home

Thank you for taking the time to give us a valuable review. Staff will be more encouraged when appreciated and I will ensure we continue to provide excellent quality of care. We have now employed an activity coordinator to ensure that activities are catered for our residents. We also have an exercise class every Wednesday delivered by a qualified private company.


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Review from Catherine D (Niece of Resident) published on 13 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Melbourne House cared for my aunt, who had vascular dementia and was with them for quite a while. My aunt could be cheerful and lively, and she did have a good sense of humour, but I have to be honest and say she could at times be a bit of a handful, especially as her illness progressed. I do feel the
staff, both management and the carers, handled her with skill and with warmth. The illness was not easy for her, needless to say, and they helped her deal with it as much as possible while recognising who she was inside.
I know staff (including the manager, who I found both very capable and very approachable) used to take her to church when she wanted to go, for example, or to the shops, and carers also read her chosen books to her, which I know she enjoyed and made her feel relaxed and calm. They knew her humour and her personality well enough to make her laugh and feel comfortable and safe, and I think that was very valuable.

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Current Review Score: 9.6 (9.632)

Overview of Review Score

The Review Score of 9.6 (9.632) out of 10 for Earlsdon Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.632 for Earlsdon Lodge Care Home is calculated as follows: ( (102 Excellents x 5) + (49 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 155 Ratings = 4.632

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Earlsdon Lodge Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

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Tajinder Kaur

Job Title: Activities coordinator

Joined: 2021

Tajinder has 8 years experience as activities coordinator, level 2 in social care, passed all eLearning courses, has a great passion for person-centred care. No activity is too big or small for Taj, always laughing and smiling with the service users and continues to involve every resident to bring daily joy to their lives and keeping them occupied and happy, energised, and for filled on a daily basis.
Tajinder is a massive and important member of our team at Melbourne House.