Phil Mead House

240 Bredon Avenue, Binley, Coventry CV3 2FD
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9.6 37 Reviews
  • Phil Mead House, Coventry
At Phil Mead House, residents are supported in making decisions about how they want to live their life.

The purpose-built care home offers en-suite accommodation for 28 residents. Each room comes unfurnished allowing residents to bring their favourite pieces from home and personalise it any way they wish.

The home encourages residents to gather together in the communal areas and share stories, events of the day or enjoy a board game or two. Phil Mead House has a large lounge, dining room and garden which residents are welcome to use at their leisure.

At an Abbeyfield care home, the fully qualified staff create a care plan tailored to each individual's needs. The staff at Abbeyfield understand the needs of those who now find it difficult to cope at home without assistance.

The home ensures residents receive a personalised approach to their care. This person-centred approach means all residents are respected as an individual and treated with dignity.

As a home, it is important to support residents in pursuing hobbies and interests, to keep active and happy. The home loves the chance to take a trip out or throw a party at Phil Mead House. From weekly pub lunches to shopping trips the home takes every chance they can to enjoy the community.

Visitors can find Phil Mead House just outside of Coventry city centre. A little closer to the home, Warwickshire Shopping Park, John White Community Centre and local leisure centre are also available.

Abbeyfield are proud to offer respite stays here, a short-stay that can be planned ahead, or in the case of an emergency, last-minute. Suitable for individuals seeking support following post-operative or hospital care, or whilst their regular caregiver takes a break, respite care can also be used as a way of introducing long-term residential care to a loved one.

This property is managed by Abbeyfield Living Society (a trading name of The Abbeyfield Society).

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Care Provided by Phil Mead House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Lesley Costello (Manager)
  • Admission Criteria
    • Assessed for residential
    • Ages 55+
  • Room Information
    • Single Rooms (28)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Phil Mead House

  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,277
  • (these prices are only a guideline, please contact Phil Mead House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Phil Mead House Reviews (37)

Total of 37, showing 1-20
9.6

Phil Mead House has a Review Score of 9.6 (9.631) out of 10, based on 9 reviews in the last 2 years. Over all time Phil Mead House has 37 reviews.

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Review from Susan J (Sister of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arriving at the care home you are always met with a cheery smile and a friendly welcome, the staff are always ready to answer any questions we have.
The care my brother is given is very good, he always looks clean and smart. Food is very good. Plenty of organised activities and special days are
celebrated.

Reply from Ian Nancollas, Digital Marketing Team at Phil Mead House

Thank you for your 5 star review of our Phil Mead home. So glad that your brother as settled in.


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Review from Dianne J (Daughter of Resident) published on 20 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident in this home a few months ago.
She loves it. The service and care has been excellent from day one. The management and carers go out of their way to ensure my mum has everything she needs.

Reply from Suzanne Brammer, Digital Officer at Phil Mead House

Thank you for your kind review, we are glad that your mum loves it here and has been well cared for. We really appreciate your feedback.


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Review from Val H (Daughter of Resident) published on 20 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always find staff very friendly and cheerful and they know Mum's likes and dislikes, she is treated with respect and as an individual. I know I can approach any staff member at anytime and am never made to think anything is too much trouble.

Reply from Suzanne Brammer, Digital Officer at Phil Mead House

Thank you for your review, we are delighted that you find our staff friendly and cheerful. It is wonderful to hear that your mum is happy here.


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Review from Doreen H (Daughter of Resident) published on 6 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff to be always friendly and caring. They understand Mum's needs and the care that she requires. We had to find a new home for her right at the height of covid when the home she was in closed. We found Phil Mead and Mum was welcomed with open arms. The home is always clean and fresh-smelling.
My mum calls Phil Mead home and is really settled there, which in turn gives me peace of mind knowing Mum will be cared for as an individual.

Reply from Suzanne Brammer, Digital Officer at Phil Mead House

Thank you for your feedback, we are delighted to read that your mum considers Phil Mead her home and is so settled there with all the care she needs. We really appreciate you taking the time to leave a review.


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Review from Steve B (Son-in-law of Resident) published on 24 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my father-in-law and our family is overwhelming. All staff are just like an extended famiy/friends. We find complete comfort is knowing our loved one is cared for so very well. The home is lovely and bright, food is fabulous and the feel as you enter is filled with hope and compassion.
All staff are amazing, truly beautiful ladies and gents. Special thanks to two members of staff in particular for going with my father-in-law in a taxi of the funeral of his wife, staying with him and then allowing family to return, providing refreshments. We thank you dearly. We know you/they are all amazing people. Thank you for everything.

Reply from Suzanne Brammer, Digital Officer at Phil Mead House

Thank you for such a wonderful review your comments are very much appreciated. We are delighted to hear that the staff have been so helpful towards your father-in-law and that he is so well cared for and happy living with Abbeyfield.


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Review from Lorraine J (Daughter of Resident) published on 20 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The thing I value most is the staff. Always friendly and welcoming, I trust them implicitly with the care of my mum. They understand her needs and treat her with respect and dignity. But they can also laugh and joke with her. I know mum feels safe, secure and well cared for and I can't ask for more
than that. The staff work so hard and do a fantastic job. Thank you!

Reply from Suzanne Brammer, Digital Officer at Phil Mead House

Thank you for such a positive review we really appreciate your feedback. It is wonderful to hear that your Mum is feeling safe and secure here.


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Review from G M (Son of Resident) published on 20 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent - no other words for it. From the care provided to the friendship given, everything about Phil Mead House is perfect. It's so reassuring knowing that Mum is in such good hands.

Reply from Suzanne Brammer, Digital Officer at Phil Mead House

Thank you for such positive feedback, we are so pleased that your mum is happy here.


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Review from Robert C (Son of Resident) published on 20 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day we first visited Phil Mead House, we knew it was going to be the best place for my dad. The home is friendly and the fact that many members of the staff have been working there for more than 15 years speaks volumes. The leadership team create a great atmosphere for both the guests and staff.
My dad is thriving in his new home.

Reply from Suzanne Brammer, Digital Officer at Phil Mead House

Thank you for taking the time to leave a review. It is great to hear your feedback we are pleased to hear that your dad is thriving in his new home.


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Review from M S (Son of Resident) published on 15 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good care. Just wish the lounge/tv room was bigger or a second one was available and more activities were scheduled regularly.

Reply from Suzanne Brammer, Digital Officer at Phil Mead House

Thank you for taking the time to leave a review, we appreciate your feedback.


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Review from Thomas J (Son of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home and especially the staff are excellent. The fees are a little expensive and non-negotiable which is a shame as I am just about managing to pay.

Reply from Suzanne Brammer, Digital Officer at Phil Mead House

Thank you for taking the time to leave a review Thomas, we really appreciate your feedback.


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Review from Tracy R (Daughter of Resident) published on 22 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived here since November 2019. I cannot thank the staff enough for all their hard work and care. Particularly since Covid, as they have gone above and beyond to ensure her safety. They have worked tirelessly to put all processes into place and keep families informed of the situation. I have
been having pod visits and mum seems happy and very settled. I cannot recommend this home enough. I am eternally grateful for the peace of mind they have given me at such a difficult time.

Reply from Suzanne Brammer, Digital Marketing Officer at Phil Mead House

Thank you for taking the time to leave a review, Tracy.


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Review from Myk F (Son of Resident) published on 27 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Phil Mead House just under a year ago, and I am so impressed with the way they have looked after her - particularly through these months of Covid-19 lockdown.
She looks so well and is obviously very much at home in her surroundings. Really can't fault them in any way.

Reply from Suzanne Brammer, Regional Marketing Executive at Phil Mead House

Thank you for taking the time to leave a review, we are pleased to hear how impressed you are with the way your Mum has been looked after.


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Review from J H (Wife of Resident) published on 13 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The level o care shown to my husband has been so caring and kind despite his poor behaviour at times. The staff are so kind to him and myself. He is not easy to care for as he is unable to feed or take care of himself in any way. The home is always clean and fresh. The food well balanced and drinks
are regularly given. I would recommend Phil Mead House highly.

Reply from Suzanne Brammer, Regional Marketing Executive at Phil Mead House

We really appreciate your kind comments and happy to hear that your husband enjoys staying at Phil Mead House. Thank you for taking the time to leave such positive feedback.


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Review from H C (Daughter of Resident) published on 29 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted to have found Phil Mead House as a residential care setting for my elderly mother. This is a challenging task for any family and we research, visit and consider many establishments. (About a dozen in my case). It was clear from the start that Phil Mead was just right; this is a setting
that really feels like 'home'. I was impressed by the length of service of many of the staff team, which speaks volumes. Mum settled in during January 2020, and I remain confident in my choice. This is a well-run, safe, residential care home with a wonderful and dedicated staff team. Further, it is part of a large and reputable organisation. Given that the Coronavirus situation arose just after Mum moved in, their swift, effective, excellently-managed response, the rapid adaptation to newly prescribed public health practices and regular, clear communications with me has kept Mum safe and well. The greatest test; passed with flying colours.

Reply from Jo Holland, HR Recruitment at Phil Mead House

We are delighted that your mother has settled in well with us at Phil Mead House. We truly care about every one of our residents with our aim always to provide high-quality accommodation in a stimulating environment for our residents to maintain a socially active life.


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Review from Stuart P (Son of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my father decided he couldn't manage on his own anymore I made a shortlist of care homes in the area that have 4 or more stars in every category on the CQC website. After looking around them he decided on Phil Mead House.
The staff are friendly and he is well looked after. The place feels clean,
professional and homely.
They have been very strict on rules during the coronavirus outbreak. Although frustrating for everyone concerned, I feel this is the safest place for him.

Reply from Suzanne Brammer, Regional Marketing Executive at Phil Mead House

We are very pleased to hear that your father has such a good experience at Phil Mead House, we really appreciate you taking the time to leave feedback. Thank You.


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Review from David C (Son-in-law of Resident) published on 7 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father-in-law moved into Phil Mead House in February when we all agreed he needed more care than could be provided in his own home. We did a lot of research into care homes in the Coventry area and Phil Mead House was on our shortlist. Following a visit and discussion with the staff, both my wife
and I and most importantly my father-in-law came to the conclusion that this would be the right solution for him. The rooms were nice and the public areas welcoming. There are gardens for residents to spend time in and everyone there looked after him well.

Reply from Suzanne Brammer, Regional Marketing Executive at Phil Mead House

Thank you for taking the time to leave a review.


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Review from Sharon R (Daughter of Resident) published on 3 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and carers at Phil Mead House have quite simply become our extended family since Mum became a resident in Nov 2019. Their support, kindness and care shown to Mum has been outstanding and both myself and all the family will never be able to thank them enough, particularly during the recent
virus pandemic when they have all been outstanding and kept our Mum safe and well.

Reply from Suzanne Brammer, Regional Marketing Executive at Phil Mead House

Thank you Sharon for taking the time to leave a review.


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Review from D K (Son of Resident) published on 17 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have given my Dad over and above care and attention. We have been more than satisfied with the care my Dad has received!

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Review from J C (Brother of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day I brought my sister to Phil Mead House, she has loved every minute of her stay. When we come to visit, the management and staff have been wonderful. They are very caring to my sister and visitors alike. The home is always clean with no smells and personable. I cannot speak too highly
of Phil Mead House and all who work there.

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Review from J C (Sister-in-law of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I walked into Phil Mead House it was like walking into a 1st class hotel. All the staff are so good and my sister-in-law thought it was lovely and enjoyed her stay.

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Current Review Score: 9.6 (9.631)

Overview of Review Score

The Review Score of 9.6 (9.631) out of 10 for Phil Mead House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.731 for Phil Mead House is calculated as follows: ( (86 Excellents x 5) + (16 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 108 Ratings = 4.731

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Phil Mead House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

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Lesley

Job Title: Deputy Manager

Lesley has worked at Phil Mead for 19 years, starting as a Care Assistant and working her way up to Deputy position. I love the family friendly atmosphere at Phil Mead House, it's a home from home environment and I could not imagine working anywhere else.


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Agnes

Job Title: Senior Care Assistant

I've worked at Phil Mead for 19 years now, starting as a Care Assistant, and progressing to Senior Care. I absolutely love interacting with the residents and their families.


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Jackie

Job Title: Cook

I love coming to work every morning, I love preparing home cooked fresh meals for our residents. I enjoy getting to know the individual residents choices. We are like one big family at Phil Mead.


Frequently Asked Questions about Phil Mead House

What types of Care is Phil Mead House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Phil Mead House provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Phil Mead House have?

There are 28 Single Rooms.

What are the Facilities & Services at Phil Mead House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Phil Mead House to the centre of Coventry?

2.6 mile(s) as the crow flies, distance by road may be significantly further.