Phil Mead House

240 Bredon Avenue, Binley, Coventry CV3 2FD
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9.6 37 Reviews
  • Phil Mead House, Coventry
At Phil Mead House, residents are supported in making decisions about how they want to live their life.

The purpose-built care home offers en-suite accommodation for 28 residents. Each room comes unfurnished allowing residents to bring their favourite pieces from home and personalise it any way they wish.

The home encourages residents to gather together in the communal areas and share stories, events of the day or enjoy a board game or two. Phil Mead House has a large lounge, dining room and garden which residents are welcome to use at their leisure.

At an Abbeyfield care home, the fully qualified staff create a care plan tailored to each individual's needs. The staff at Abbeyfield understand the needs of those who now find it difficult to cope at home without assistance.

The home ensures residents receive a personalised approach to their care. This person-centred approach means all residents are respected as an individual and treated with dignity.

As a home, it is important to support residents in pursuing hobbies and interests, to keep active and happy. The home loves the chance to take a trip out or throw a party at Phil Mead House. From weekly pub lunches to shopping trips the home takes every chance they can to enjoy the community.

Visitors can find Phil Mead House just outside of Coventry city centre. A little closer to the home, Warwickshire Shopping Park, John White Community Centre and local leisure centre are also available.

Abbeyfield are proud to offer respite stays here, a short-stay that can be planned ahead, or in the case of an emergency, last-minute. Suitable for individuals seeking support following post-operative or hospital care, or whilst their regular caregiver takes a break, respite care can also be used as a way of introducing long-term residential care to a loved one.

This property is managed by Abbeyfield Living Society (a trading name of The Abbeyfield Society).

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Care Provided by Phil Mead House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Lesley Costello (Manager)
  • Admission Criteria
    • Assessed for residential
    • Ages 55+
  • Room Information
    • Single Rooms (28)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Phil Mead House

  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,277
  • (these prices are only a guideline, please contact Phil Mead House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Phil Mead House Reviews (37)

Total of 37, showing 21-37
9.6

Phil Mead House has a Review Score of 9.6 (9.631) out of 10, based on 9 reviews in the last 2 years. Over all time Phil Mead House has 37 reviews.

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Review from Pauline R (Daughter-in-law of Resident) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely satisfied with the care my mother-in-law is receiving. She has only been in a short while but the staff have made her very welcome. Nothing is too much trouble for the office manager and her team. Excellent work from all. Thank you all.

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Review from Michael R (Son of Resident) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although mum has only been in a short while she has settled in really well and everybody at the home has made her very welcome. The staff are excellent at dealing with mum as her mobility has been affected recently. Nothing is too much trouble for the office manager and her staff.
Full marks for everybody
concerned and thank you from all of our family.

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Review from S G (Granddaughter of Resident) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Would highly recommend this home, my Nan was here for 15 months and was extremely well looked after. She loved the staff, who were so good to all the family towards the end, can't thank them enough.

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Review from June J (Resident) published on 5 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, the home is excellent. Staff can vary as in al things. I am ex-management and expect a high standard.

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Review from Christine T (Daughter-in-law of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't find fault at all. My mother-in-law is more than happy in this home. As long as she is happy we are.

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Review from Robert T (Son of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As you can see, I can't find any problems with this home.

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Review from Lesley T (Daughter of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care given to my mum and dignity maintained.

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Review from Mavis P (Friend of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend immediately felt at home. They made friends with staff and residents and feels very comfortable. They are enjoying the food (maybe a little too much!). No regrets.

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Review from Roslynne S (Friend of Resident) published on 13 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is extremely welcoming when entering. The staff are warm and caring, helping the residents and visitors alike. I see also that the residents are kept clean, entertained by all the activities that the home provide.
Keep the good work going please.
You have made my friend very happy.
Ps. The
grounds are lovely and kept.

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Review from Michelle G (Daughter of Resident) published on 29 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Fabulous home from home environment with very friendly staff. Excellent care when Mum isn't very well.


Good food.


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Review from David J (Grandson of Resident) published on 27 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would rate the home as good to average.
I think it has improved recently under new management.
There seem to be more activities organised now.
The staff are very friendly and helpful.

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Review from Lesley W (Daughter of Resident) published on 23 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my Mum has been living here, her health has improved, she has gained weight.
I am pleased they have started doing the activities again as my Mum seems more alert rather than sleeping all the time.
The staff are very friendly and caring and are always happy to help or answer questions.

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Review from S B (Daughter of Resident) published on 23 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The standard of care is good. The residents are treated with dignity and respect.
Some of the long-serving staff are first class and 2 members of staff, in particular, go the extra mile to ensure family are involved and feel part of the care package.
The constant change in manager has been unsettling
but full praise to the staff who have kept the level of care high in the absence of a leader.

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Review from Joyce G (Daughter of Resident) published on 22 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident at Phil Mead House for approximately three years. During that time she has been given the best of care. The staff are always friendly and helpful and relatives who visit often remark upon the kindness that they note is being shown to the residents by the Carers. Mother
is very happy.

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Review from John T (Relative of Resident) published on 8 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having visited several homes in the Coventry and surrounding area we found Phil Mead House the best home that suited the needs of my relative. It was more personal and family orientated than other homes plus the benefits of cleanliness and comfort.

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Review from Maragaret R (Friend of Resident) published on 2 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been here for the last 10 months and I have found the staff to be very friendly and efficient. She has seemed to thrive since being here.

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Review from Karen W (Daughter of Resident) published on 20 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first unannounced visit to Phil Mead House to look for a care home placement for my Mum, the staff were welcoming and friendly and professional.
The assessment went well and my Mum has now moved in and they have made every effort to ensure that she is made welcome and all her care needs are
met.
I'm confident I've made the right decision on behalf of my Mum, and when saw her today she had slept well had eaten breakfast and was smiling and told me about the lovely garden she could see from her window.

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Current Review Score: 9.6 (9.631)

Overview of Review Score

The Review Score of 9.6 (9.631) out of 10 for Phil Mead House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.731 for Phil Mead House is calculated as follows: ( (86 Excellents x 5) + (16 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 108 Ratings = 4.731

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Phil Mead House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

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Lesley

Job Title: Deputy Manager

Lesley has worked at Phil Mead for 19 years, starting as a Care Assistant and working her way up to Deputy position. I love the family friendly atmosphere at Phil Mead House, it's a home from home environment and I could not imagine working anywhere else.


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Agnes

Job Title: Senior Care Assistant

I've worked at Phil Mead for 19 years now, starting as a Care Assistant, and progressing to Senior Care. I absolutely love interacting with the residents and their families.


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Jackie

Job Title: Cook

I love coming to work every morning, I love preparing home cooked fresh meals for our residents. I enjoy getting to know the individual residents choices. We are like one big family at Phil Mead.