The Spinney Care Home

Brownshill Green Road, Coventry CV6 2EG
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8.2 22 Reviews
  • The Spinney Care Home, Coventry
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Care Provided by The Spinney Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Palak Marwaha (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for The Spinney Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £775
  • (these prices are only a guideline, please contact The Spinney Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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The Spinney Care Home Reviews (22)

Total of 22, showing 1-20
8.2

The Spinney Care Home has a Review Score of 8.2 (8.192) out of 10, based on 1 reviews in the last 2 years. Over all time The Spinney Care Home has 22 reviews.

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  • 7
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Date Published

22
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21

Review from Jean M (Resident) published on 20 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say how surprised and happy I was to come to the spinney care home as I didn't know anything about it. The staff are wonderful, helpful and lovely. I was very reluctant when I come from hospital to the Spinney and I ]was very well looked after like at Spinney and the service was clean
and food great. Staff was very helpful with my recovery and they make me happy at Spinney. My bedroom was lovely and clean. I can't fault the service.

Reply from Sarah Murphy, Home Manager at The Spinney Care Home

Thank you so much for your kind words. We're delighted to hear how happy you were with your stay at The Spinney. It means a lot to the team to know their care and support made such a positive difference to your recovery. Wishing you all the very best!


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Review from Beverley B (Niece of Resident) published on 13 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt broke her hip and after a two-week hospital stay, needed care home convalescence, which was provided by Coventry City Council at The Spinney Care Home. The first impressions were fantastic and have remained so throughout her six-week stay. Showing and giving professionalism, caring, kind and
clean. Should the need arise, I would definitely apply for future accommodation for my aunt, even if we have to pay. Ten out of ten.

Reply from Sarah Cooke, Home Manager at The Spinney Care Home

Thank you for your very kind words, this positive feedback will be passed over to the team!


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Review from Charles H (Son of Resident) published on 14 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care for our Mother is excellent and she always seems clean and happy. Staff are always polite and courteous. The Covid Policy is strict, protecting staff and residents. Home always looks clean and tidy and is in pleasant surroundings.

Reply from Sarah Cooke, Home Manager at The Spinney Care Home

Thank you for your very kind words, these will be passed to the team and are very much appreciated.


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Review from S E (Daughter of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is the staff that make The Spinney. My dad always said how kind they were. Whenever I visited they always let me know how my dad was doing and were very supportive at his passing.

Reply from Sarah Cooke, Home Manager at The Spinney Care Home

Thank you for your kind review, your dad will be sorely missed.


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Review from Sapna P (Daughter of Resident) published on 20 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff and management who made my dad feel welcome and cared for when he couldn’t be independent. Genuine staff and always happy to accommodate any requests. Very polite staff and nothing was ever too much trouble. A big thank you for caring for my dad in his time of need, it is so appreciated.

Reply from Ravi Patel, CEO at The Spinney Care Home

The last few years have been really hard due to covid for all of us both physically and mentally. To hear that your dad had great care at The Spinney Care Home gives me and my staff a lot of encouragement to keep on going and doing the best for everyone. Thank you very much for taking the time to share this with us.


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Review from Norman B (Resident) published on 15 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management are first class. The care is excellent, please pass on to the staff. Thank you.

Reply from Sarah Cooke, Manager at The Spinney Care Home

Thank you ever so much for this kind review, I will ensure I pass this lovely review onto all of the staff here at the Spinney Care Home.


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Review from Ann A (Resident) published on 15 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In an emergency, I had to be taken into care. I was unable to care for myself to the point of self-neglect. In five weeks the care has been excellent to the point of getting to what is normal. This is due to the encouragement and gentle care, masses of rest and a healthy weight.

Reply from Sarah Cooke, Manager at The Spinney Care Home

What a lovely review, thank you ever so much from all the staff here at the Spinney Care Home.


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Review from Jackie B (Daughter of Resident) published on 7 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was a resident of The Spinney for over two years and was happy there and enjoyed a good relationship with a majority of the carers. He wasn't always the easiest person to get along with but he was treated with respect and information was shared with me to try and make things easier. There were
some minor issues at times but they were dealt with professionally and resolved.

Reply from Sarah Cooke, Manager at The Spinney Care Home

Thank you, Jackie, for your honest and lovely review - we all wish you the very best for the future.


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Review from Vanda (Daughter of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at The Spinney just four days ago from hospital and in the most challenging health environment, we have ever known. I was immediately put at ease by the manager, who responded to my first email immediately and then sent a beautiful photo of my Mum. It was so reassuring to see her happy,
clean and safe. When I delivered a suitcase of my mother’s belongings, I was met by a most professional care worker who kept to all requisite protocols at the door. I found the notice on the door of The Spinney explaining Covid restrictions reassuring too.
Since then all my questions have been answered and I am confident of the high quality of care my mother is receiving.

Reply from Sarah Cooke, Manager at The Spinney Care Home

Thank you for your very kind and positive review, we really appreciate it.


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Review from Siobhan C (Daughter of Resident) published on 29 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a fantastic care home, with staff who go above and beyond the call of duty. One member of staff has not just provided amazing care for my father, but her support towards myself has been outstanding. The care home is set in beautiful surroundings and is very well maintained. An absolute pleasure
to know my father is safe there.

Reply from Sarah Cooke, Manager at The Spinney Care Home

Thank you very much for your thoughtful comment. We are always here to support you and your father.


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Review from Rachel M (Daughter of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with all aspects if care here.
No complaints at all!

Reply from Sarah Cooke, Manager at The Spinney Care Home

Thank you, we really appreciate your lovely review.


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Review from Susan M (Daughter of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum receives very good quality of care by all staff, staff are very friendly and compassionate towards my mum.

Reply from Sarah Cooke, Manager at The Spinney Care Home

Thank you for your very kind words, your mum is a pleasure to have here at The Spinney Care Home.


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Review from R B (Friend of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I liked the set up of The Spinney, homely and warm. The staff were very kind, nothing was too much for them. My friend went for respite over Christmas. We felt welcome and liked the friendly atmosphere, meals, activities, especially his spiritual well being. He was ready for church every Sunday, well
dressed and smart. Thanks to the manageress and others, you are superb at what you do.

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Review from C A (Son of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Only concern is regarding staff turnover, which may impact the continuity of care.

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Review from D C (Great-Niece of Resident) published on 29 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and welcoming, always offer me a drink. They always speak lovely to the residents and chat with them. I have seen the rooms they are homely and the food always looks nice. The staff do care.

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Review from K D (Resident) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of the care given to me at The Spinney Care Home has been very good.

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Review from P P (Resident) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would definately recommend The Spinney Care Home to anyone I know. It is very hygienic and homely, vastly improved since I came here more than 8 years ago. The carers and management are wonderful, hardworking, kind and helpful. Help needed is always speedily attended to.

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Review from S B (Daughter of Resident) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with my mums care. She is very happy. She is settled and feels at home.

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Review from D T (Daughter-in-law of Resident) published on 19 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very homely residence for elderly people. Made to feel comfortable and cared for. Any requests are met within a reasonable time. The staff are very friendly and obliging.

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Review from Melissa C (Daughter of Resident) published on 18 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the Spinney are nothing short of EXCELLENT! Mum stayed there for a couple of months (for respite purposes) and I could not fault the staff at all.
As a health care professional, I spend most of my working days in and out of care homes and am very particular in regards to resident/patient
care.
Mum was treated with kindness, patience, humour and dignity.
Nothing seemed too much trouble for the manager/care staff/kitchen staff and I didn't have a worry whilst she was in their care. Her appointments/hospital visits and needs were all met. Well done and THANK YOU.

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Current Review Score: 8.2 (8.192)

Overview of Review Score

The Review Score of 8.2 (8.192) out of 10 for The Spinney Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for The Spinney Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.192 Points relating to the number of positive Reviews for The Spinney Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2. 1 Positive Reviews ÷ 5.2 = 0.192

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Mar 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Spinney Care Home

What types of Care is The Spinney Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Spinney Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does The Spinney Care Home have?

There are 26 Single Rooms.

What are the Facilities & Services at The Spinney Care Home?

Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Spinney Care Home to the centre of Coventry?

2.4 mile(s) as the crow flies, distance by road may be significantly further.