Trinity Lodge

Quorn Way, Binley, Coventry CV3 2JU
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9.5 52 Reviews
  • Trinity Lodge, Coventry
Trinity Lodge is situated on the outskirts of Coventry, with good transport links to the city centre whilst being in close proximity to surrounding countryside and nature reserves. The home continues to welcome new residents.

The home ensures all aspects of the service provided are at the highest level. Staff receive regular training to ensure that the best levels of care are provided.

An important part of daily life are mealtimes, where staff promote individual well-being by supporting customers to eat and drink so they are well-hydrated and well-nourished, through a positive and enjoyable dining experience in pleasant settings. The preferences of customers are always taken into account, which means classic meals often feature alongside regional and international cuisine on menus.

Trinity Lodge is operated by Anchor. They are England's largest not-for-profit provider of housing and care to people aged over 55 years.

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Care Provided by Trinity Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's

Good to Know

  • Admission Criteria
    • Please contact Trinity Lodge directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2007
    • Number of floors: 2

Funding & Fees Guide for Trinity Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Near Public Transport
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home welcome visitors as an integral part of daily life.


  • Parking

  • There is onsite parking, including disabled spaces. Please use postcode CV3 2RA for sat. nav.


Trinity Lodge Reviews (52)

Total of 52, showing 1-20
9.5

Trinity Lodge has a Review Score of 9.5 (9.468) out of 10, based on 13 reviews in the last 2 years. Over all time Trinity Lodge has 52 reviews.

Overall Experience

  • 41
  • 10
  • 0
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Date Published

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39

Review from Kath P (Sister of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise all the staff at Trinity enough each & everyone are kind, caring, gentle & thoughtful.
The food is delicious and varied and the bedrooms are immaculate & smell wonderful.
One member of staff is a delight, as all the staff are
Thank you all for caring so well.

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Review from J K (Daughter-in-law of Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Trinity Lodge are outstanding. This includes the team leader, carers, cleaners, cooks and the handyman. We are always kept well informed of any concerns and involved in all discussions regarding care. The staff are attentive, caring and kind to residents. The residents are treated with
dignity and respect. I would recommend Trinity Lodge to anyone who wanted excellent care for their loved one.

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Review from Debbie C (Daughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

I am not satisfied with the care that has been provided to my mum. In the three months she has been there she has had more falls than in the 3 years I have looked after her. She is a high-risk faller. She has suffered black eyes, multiple bruising and wounds. She has lost 1/2 stone in weight. The last
fall has resulted in a broken hip and at 84 shouldn't have had to go through that pain and I was then told they don't know how it happened!

Reply from Kim Slade, Manager at Trinity Lodge

We take all feedback and concerns very seriously at Trinity Lodge, where the health, safety and wellbeing of our residents is our priority. I am sorry to see that you are not satisfied with the care received at our home and did not feel that all your concerns were addressed in our previous communications and visits. Concerns raised with external agencies, such as social services have been fully investigated and no further action has been taken. If you would like to discuss this with me again, please do not hesitate to contact me.


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Review from John A (Husband of Resident) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is lovely. The management are always helpful and very friendly and kind.

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Review from J C (Granddaughter of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My nan seems very happy and is treated with dignity which is amazing. She loves activities and has made some great friends.

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Review from L C (Granddaughter of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing. I cannot fault it at all. My nan is very happy here, the staff are all amazing and always smiling.
I love that the home put on activities, I came to visit my nan last week when a singer was on, it was fantastic to see.
All the residents having so much fun, singing along and dancing.
Always
has a lovely atmosphere every time we visit.

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Review from D C (Son of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always caring and residents well looked after. Kept informed of any concerns.
Food always looks lovely and home is kept clean. Would highly recommend Trinity Lodge and the outstanding care the staff deliver.

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Review from W C (Son of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my mum has been here, over the last 4 weeks I have noticed a positive change in her. She seems a lot more happier and healthy and the staff have been nice to chat with about my mum and keep me informed on how she is doing. Always seem positive.

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Review from P K (Son of Resident) published on 30 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Trinity Lodge were consistently excellent. They looked after my mother professionally but with real empathy. My sister and I are extremely grateful for their care and attention in the last few years of our mother’s life.

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Review from Donald W (Son of Resident) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel that the staff look after my mum with genuine care and consideration

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Review from S B (Daughter of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been here just over a year and appears to be looked after extremely well even though she can occasionally be difficult. The staff seem to work extremely hard organising regular activities even though they seem very busy and work long hours. They are also very friendly and happy to talk
to you.

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Review from Y S (Daughter of Resident) published on 27 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with Mum's care, staff always keep me informed and we work together to get the best care for my mum. Thanks very much.

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Review from A E (Husband of Resident) published on 26 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care given to my wife by the staff.

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Review from Sarah G (Niece of Resident) published on 24 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcome.
Looking after my uncle very well.
The staff are always welcoming.
He looks very well.

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Review from J P (Daughter of Resident) published on 24 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for three months, and I have been blown away by every aspect of this home. The care, the staff, and the facilities - 10/10. And ultimately, my mum is ok and very content all due to the above.

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Review from D E (Daughter of Resident) published on 24 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found ourselves in the unfortunate position of needing an urgent short stay for Mother a few days before Christmas. Mother has vascular dementia and had deteriorated for unknown reasons to us quite quickly resulting in scary unseen behaviours to us as a family and to my father. We did not know Mother
as she presented, terribly scared and confused.
A very traumatic time for us all.
Mother went to Trinity Lodge and I actually believe if she had not, Mother would not be home with us today.
From the very first night when Mother was most scared and behaving out of character, the staff worked tirelessly and patiently to calm her. They called me and I spoke to Mother via Zoom. The home happy to embrace with technology. Mum could see me and we encouraged Mum back to her room to try and settle her. The staff diligently trialled new medication and encouraged her to sit in the lounge, eat well and converse. Mother is home now weeks later and calm and doing well on new meds. Fantastic home.

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Review from Julie G (Daughter of Resident) published on 18 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Trinity Lodge for 3 months now. It was very upsetting making the decision that Mum needed to go into care, but the whole family agree that she couldn't be in a better place. The residents are relaxed and happy and move around a lot mixing with the staff, who are all lovely. The staff
sit with the residents in the lounge doing bits of paperwork while they all have tea and cakes in the afternoon. So much nicer than residents sitting on their own as there is more fun and conversation. Also, many activities and visits take place.

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Review from Lesley S (Daughter of Resident) published on 27 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are lovely and really friendly and helpful! There is a lovely homely atmosphere at the home and Mum very obviously feels at home and as though the staff are friends rather than carers. I very often hear staff saying I love you if a resident is distressed and needs soothing. The building
and equipment are kept spotless and in good repair and the meals are beautiful with snacks and drinks provided/offered as needed. I fully recommend Trinity Lodge.

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Review from Ann H (Next of Kin) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Trinity Lodge is the most excellent home I’ve seen in a long time. I myself have worked in the care sector for many years and it’s a pleasure to review this home. Staff are caring and have empathy for their residents, nothing is too much trouble and the care that these people receive is one of the best.
This home has lots going on activities, fun games and most of all, laughter. The management are always fund raising and making improvements to the home. In her 10+ years at the home, they have, a cinema, bar, shop, beach, hairdresser's room, music room, American diner and much more - far too many to mention. This home deserves a 10 and it would be a shame to give them less.

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Review from Janice B (Daughter-in-law of Resident) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely bright, cheery home. Always something going on for the residents to get involved in. Polite caring staff. Residents all look happy and well cared for. Well done Trinity Lodge. Would not hesitate to recommend this home.

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Current Review Score: 9.5 (9.468)

Overview of Review Score

The Review Score of 9.5 (9.468) out of 10 for Trinity Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.468 for Trinity Lodge is calculated as follows: ( (99 Excellents x 5) + (40 Goods x 4) + (7 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 154 Ratings = 4.468

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Trinity Lodge is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Frequently Asked Questions about Trinity Lodge

What types of Care is Trinity Lodge registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Trinity Lodge have?

There are 40 Single Rooms.

What are the Facilities & Services at Trinity Lodge?

Smoking not permitted, Near Public Transport, Wheelchair Access, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Trinity Lodge to the centre of Coventry?

2.4 mile(s) as the crow flies, distance by road may be significantly further.