Ashbourne Care Home

Lightwood Road, Dudley DY1 2RS
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9.7 50 Reviews
  • Ashbourne Care Home, Dudley
Ashbourne Care Home in Dudley, provides residential, dementia and respite care for older people.

The 37 bed care home has a team of trained, caring staff and a wide variety of social activities for residents.

Delicious home-cooked food is prepared by staff.

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Care Provided by Ashbourne Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Linda Lovett (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2002
    • Number of floors: 2

Funding & Fees Guide for Ashbourne Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,120 – £1,210
    • Self-Funded Residential Dementia Care £1,150 – £1,250
    • RESPITE Self-Funded Residential Care £650 – £800
  • (these prices are only a guideline, please contact Ashbourne Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Ashbourne Care Home is thrilled to welcome visitors. Visitors encouraged to visit loved ones at their convenience; dedicated team members always available to greet them with a warm welcome.


  • Parking

  • Ashbourne understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.


Ashbourne Care Home Reviews (50)

Total of 50, showing 41-50
9.7

Ashbourne Care Home has a Review Score of 9.7 (9.725) out of 10, based on 10 reviews in the last 2 years. Over all time Ashbourne Care Home has 50 reviews.

Overall Experience

  • 33
  • 16
  • 1
  • 0
  • 0

Date Published

50
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40

Review from Judy B (Friend of Resident) published on 19 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit a neighbour every 3 weeks and she seems fine. Staff seem pleasant, some more than others and the food is fine.

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Review from Denise O (Daughter of Resident) published on 18 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother seems well cared for. Happy her needs are met. Very friendly, thoughtful.

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Review from Stacey M (Granddaughter of Resident) published on 16 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very pleasant and caring. My grandad has only been here for a short time and he's been made to feel very welcome. He's registered blind, there's nothing they won't do for him! I highly recommend this care home! Very nice place!

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Review from G S (Friend of Resident) published on 24 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always happy and very considerate and caring to patients. I feel they should make sure patients have regular hearing tests and hearing aids checked regularly. Also that patients nails are cleaned daily. Patients are always fed well and given snacks and drinks. My friend has not had her hearing
aids for at least 4 months. This stops her communication, when I questioned staff I was told I was not the next of kin. Which I am not but visit weekly.

Reply from Annette Adams, Home Manager at Ashbourne Care Home

Hello there, thank you for your review of Ashbourne Care Home - we appreciate all feedback about our home and are always looking at ways we can improve. From your comments I can see you have a couple of issues that I would be interested to discuss in more detail with you. I will be in touch to talk further. Best wishes, Annette.


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Review from J H (Daughter of Resident) published on 16 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Ashbourne Care Home are very professional but at the same time very friendly and caring. My dad always looks immaculate, his room always clean. The manager is always there to help you if you need it and always with a smile, lovely lady. Staff first class. I know my dad can be difficult at times
but they handle it well. Cannot fault them, and no I didn't have to worry.

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Review from R B (Resident) assisted by family/friend published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like my room- I can see the grassy bank and trees through the window. My meals are always enjoyed- l like the fish and chips on Fridays!

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Review from Jean (Husband of Resident) published on 8 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in the home almost a year now and the family are very pleased with the care he is receiving. He gets on well with the carers they are very good with him and the residents. It makes me feel better to know that they look after him.

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Review from C J (Daughter of Resident) published on 3 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been looked after very well during the last four and a half years, she has been here and the Alzheimer's condition has not deteriorated but has largely remained the same during that time. This is due to the level of interest, care and support given by the whole team at this care home.

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Review from T F (Niece of Resident) published on 30 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst visiting my uncle I have been extremely impressed with this care home in many ways, cleanliness is fantastic and residents always happy. The staff are welcoming and helpful and friendly. I would without a doubt recommend the home to others.

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Review from B J (Sister-in-law of Resident) published on 25 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are doing their very best for his complaint cannot fault the care in anyway at all, everyone are very good to him.

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Current Review Score: 9.7 (9.725)

Overview of Review Score

The Review Score of 9.7 (9.725) out of 10 for Ashbourne Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.725 for Ashbourne Care Home is calculated as follows: ( (87 Excellents x 5) + (33 Goods x 4) ) ÷ 120 Ratings = 4.725

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashbourne Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Linda

Linda Lovatt

Job Title: Home Manager

Linda is the manager at Ashbourne Care Home with several years of experience in the care sector managing successful care homes. Linda has experience in care home management and is committed to providing high-quality service. She is also responsible for the smooth running of the care home and the happiness and well-being of our Residents.