Camelot Rest Home

152 Stourbridge Road, Dudley DY1 2ER
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8.4 3 Reviews
  • Camelot Rest Home, Dudley
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Care Provided by Camelot Rest Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 39 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Becky Madeley (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (2)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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Camelot Rest Home Reviews (3)

8.4

Camelot Rest Home has a Review Score of 8.4 (8.381) out of 10, based on 2 reviews in the last 2 years. Over all time Camelot Rest Home has 3 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 0
  • 0

Date Published

3
0
1
2
1

Review from Paula B (Mother of Resident) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mom went to Camalot at the beginning of March. We were heartbroken to take her out of her own home but the time had come where she couldn't care for herself anymore through dementia. We found all the staff in the home always greeted us with smiling happy faces, and my Mom soon settled in she was
looked after well, was always tidy, and had 3 meals a day. The cleaners, and carers are amazing it's a place I would like to go to if need be in the future.

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Review from Margaret C (Daughter of Resident) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to this home three and a half years ago, first week of lockdown so we know it well. She has always been treated wonderfully, they are so hands-on and caring, nothing is too much trouble. They make us feel welcome every time we visit. If I need to ask anything, it is always dealt with.
When she is unwell they always keep me informed and get medics in if required. I have dealt with a lot of care homes so I have had first hand experience and I must admit Camelot is first class. For instance, my mom went into hospital with an infection, but found herself back at the home without them telling them in advance they soon got her settled, no fuss, nothing too much trouble. So, I can honestly say their care is wonderful and caring. I wanted you to know first-hand how the home works.

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Review from Sharon C (Daughter of Resident) published on 21 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Camelot Rest Home looked after my mom with care, kindness and understanding of her condition which could be challenging. I would have no hesitation in recommending the home to anyone. The staff were so compassionate and supportive to my brother and myself when, unfortunately, my mom passed
away. We will always be grateful to them.

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Current Review Score: 8.4 (8.381)

Overview of Review Score

The Review Score of 8.4 (8.381) out of 10 for Camelot Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Camelot Rest Home is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.381 Points relating to the number of positive Reviews for Camelot Rest Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 2 Positive Reviews ÷ 7.8 = 0.256

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Camelot Rest Home

What types of Care is Camelot Rest Home registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Camelot Rest Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Camelot Rest Home have?

There are 35 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Camelot Rest Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Camelot Rest Home to the centre of Dudley?

1.3 mile(s) as the crow flies, distance by road may be significantly further.