Ridgeway Court

2-4 Dudley Road, Sedgley, Dudley DY3 1SX
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9.4 14 Reviews
  • Ridgeway Court, Dudley
Ridgeway Court care home is situated close to Sedgley town, Dudley, and provides 24-hour personal care for older people. The home is easily accessible – it is on a main bus route - and has ample off-road parking for visitors. Ridgeway Court was formed from two adapted proprieties which have been linked via a connecting extension. Access to the first floor is made easy by two passenger lifts.

The majority of bedrooms are found within the two main buildings. There are also three bedrooms in a flat accessed through a separate ramped entrance at the rear of the home. The flat offers a semi-independent unit from where the residents can access the home in the daytime and have access to staff at night via a call system.

What makes Ridgeway Court a special home is its friendly, warm and homely atmosphere, with caring and helpful staff. It’s not fancy or modern, but from the moment you walk through the door, they will welcome you with a happy smile and make sure that you receive the highest quality of service possible. Residents are encouraged to personalise their own room to make it just like home.

The residents are involved in a wide range of activities, in line with their ability and requests run by dedicated activity coordinators, who plan painting and drawing sessions, music events, going to church, flower planting or reminiscence games. This is part of the highly personalised approach and together with the highly trained staff, reliable facilities and services makes Ridgeway Court the best choice for your loved ones.

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Care Provided by Ridgeway Court

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Dudley Oaks Ltd
  • Person in charge
  • Tammy Painter (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Ridgeway Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £950
    • Self-Funded Residential Dementia Care £950 – £1,050
    • RESPITE Self-Funded Residential Care £850 – £1,050
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,050

  • Please contact us directly for more information regarding our Fees
  • (these prices are only a guideline, please contact Ridgeway Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Whilst Ridgeway Court is clearly staffed 24/7 and visitors are welcome anytime, it would be appreciated if any prospective new residents/relatives could phone to book an appointment to avoid the busiest times.


  • Parking

  • Dedicated off-street parking for up to 12 cars, plus ample unrestricted street parking very close to the home.


Ridgeway Court Reviews (14)

9.4

Ridgeway Court has a Review Score of 9.4 (9.385) out of 10, based on 9 reviews in the last 2 years. Over all time Ridgeway Court has 14 reviews.

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Review from Stuart C (Son of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom was a resident in Ridgeway court for approx 3 yrs. In that time the staff/ carers looked after her with care and compassion often in difficult circumstances as mom suffered with dementia.
I felt comfortable that she was receiving the appropriate care and respect she deserved and I had a good level
of communication with the staff.

Reply from Tammy, Manager at Ridgeway Court

Thank you ever so much for your kind words, It is very heartwarming and I will pass this on to all staff.


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Review from D G (Son of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The place has certainly been improved since being taken over. Looks a lot more spacious staff and management are very friendly and helpful also. The place is always very clean and tidy. Elevators are always broken though.

Reply from Tammy, Manager at Ridgeway Court

It's great to see the changes are having an immediate and positive impact to all. We are always grateful for feedback on staff and management as we go the extra mile for everyone at our Home, and its nice for that to be recognised. We have also moved away from the previous lift company to a new one, with better response times.


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Review from Andrew J (Son of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has always been treated with total respect and dignity at Ridgeway throughout the various stages of her dementia. Current and previous staff have always done their best for Mom, even when she's being difficult. Yes Mom is ill, but I know she's safe in their hands. Thank you to all.

Reply from Tammy, Manager at Ridgeway Court

Thank you for sharing. It's very fulfilling to hear that the care, respect, and dignity we try to focus on every day for all residents are apparent. Rest assured, Mum's care is our utmost priority, and we will always continue to strive to do even better.


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Review from C B (Granddaughter of Resident) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great management great staff very understanding and caring, home is very clean and a happy atmosphere very welcoming my nan went in for respite, then decided to stay permanently and is very happy there, my nan has improved in her appearance, and is eating better, and is engaging more, I would highly
recommend this home.

Reply from Tammy, Manager at Ridgeway Court

Thank you ever so much for your kind words. Its always nice to see healthy positive improvements in our residents as this is what we strive for, and something that puts a smile on our faces.


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Review from Victor W (Respite Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very caring and listen to anything you like to discuss.

Reply from Tammy, Manager at Ridgeway Court

Thank you for your kind words. It was a pleasure to have you stay.


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Review from Susan S (Wife of Resident) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Ridgeway Court staff looked after my husband very well during his step-down care there.
The Staff are all very nice, hard-working and friendly towards the residents and their families.
Ali and Imran the new owners are trying to refurb the place to make it more modern and up to date.
The bedrooms
are all freshly painted and comfortable for the residents.
I think maybe there could be more ensuite rooms added to aid resident's comfort.
Nicely placed along the main road close to all amenities for visiting family.
Would recommend it to everyone.

Reply from Ali, Director at Ridgeway Court

Thank you so much for your thoughtful review and for recognising the hard work of our dedicated staff. We're delighted to hear that your husband received excellent care during his time with us. I'm glad the room improvements are taking shape and are being well received. We will certainly consider your feedback regarding more ensuite rooms and will continue to look for ways to enhance the support we provide to our residents.


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Review from Karen S (Daughter of Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ridgeway Court is a very good care home. The staff are exceptional. They are always careful of Mom's needs and she is always treated with dignity.

Reply from Tammy, Manager at Ridgeway Court

Thank you for the kind review. Feedback is really important to us at Ridgeway, and helps us to improve and continue to maintain our high standards. We pride ourselves in providing a genuine home environment with staff that really care and I'm glad this is felt by the residents and their families.


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Review from J H (Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ridgeway Court is a very well-run home, it is a fairly old building so sometimes there are problems. The home is always clean and respectable and nothing is lying about which shouldn't be. The care staff are very nice and friendly and very dedicated to the work that they do. The home has a very homely
feeling.

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Review from Dorothy S (Respite Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was admitted on February 22nd and left on May 9th, having had a fall. I was treated with helpfulness, kindness and can not find fault with Ridgeway Court.

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Review from T G (Son of Resident) published on 9 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been very well looked after while in Ridgway Court. The staff are extremely professional and friendly.

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Review from Michael B (Son of Resident) published on 31 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good experience. Dad has improved a lot health wise and in confidence. He enjoys all meals and staff are very helpful and pleasant.

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Review from Pamela h (Niece of Resident) published on 31 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We find that my uncle is being looked after very well. The staff are all very friendly and do not hesitate to discuss my uncle's condition and are very concerned about his welfare. We are very happy for my uncle to remain here.

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Review from Melanie C (Daughter of Resident) published on 31 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father seems happy and well looked after by his care providers. It is a warm happy environment and good communications between the staff, family members and the residents themselves.

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Review from M P (Son of Resident) published on 3 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I didn't know anything about care homes until my mother had to go into one.
In the two and half years I have been visiting one, I have come to realise how did families with elderly parents manage without these places with the population living longer there is a real need for them. Management and staff
who run them are dedicated people working very hard to maintain the dignity of their residents.

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Current Review Score: 9.4 (9.385)

Overview of Review Score

The Review Score of 9.4 (9.385) out of 10 for Ridgeway Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.485 for Ridgeway Court is calculated as follows: ( (60 Excellents x 5) + (33 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 103 Ratings = 4.485

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Ridgeway Court is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Ridgeway Court

What types of Care is Ridgeway Court registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ridgeway Court provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ridgeway Court have?

There are 37 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Ridgeway Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ridgeway Court to the centre of Dudley?

2.2 mile(s) as the crow flies, distance by road may be significantly further.