Holly Lodge Residential Care Home for Elderly

9 Rectory Road, Oldswinford, Stourbridge DY8 2HA
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9.5 22 Reviews
  • Holly Lodge Residential Care Home for Elderly, Stourbridge
Holly Lodge takes a bespoke approach to each individual's care and social needs, taking pride in a truly premium service of recognised quality to healthcare professionals and of real benefit to clients.

Care workers want residents to achieve their potential in terms of lifestyle choice and interests, while having the peace of mind of living in an atmosphere where dignity, privacy and respect are paramount.

Well-furnished rooms have many homely qualities, with the owners having aspired to produce a 'home away from home' where care workers can be contacted 24/7.

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Care Provided by Holly Lodge Residential Care Home for Elderly

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 23 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Iftikhar Ali
  • Person in charge
  • Paula Hubble (Manager)
  • Admission Criteria
    • we take private residents as well as hospital referels
    • Ages 65+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2015
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Holly Lodge Residential Care Home for Elderly

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,100
    • RESPITE Self-Funded Residential Care £1,000 – £1,200

  • The fee includes all foods, washing, personal care but does not include hairdressing and chiropody service. Top-up is payable for those residents who are local authority funded.
  • (these prices are only a guideline, please contact Holly Lodge Residential Care Home for Elderly to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Any time except lunch and tea times


  • Parking

  • Ample parking


Holly Lodge Residential Care Home for Elderly Reviews (22)

Total of 22, showing 1-20
9.5

Holly Lodge Residential Care Home for Elderly has a Review Score of 9.5 (9.528) out of 10, based on 6 reviews in the last 2 years. Over all time Holly Lodge Residential Care Home for Elderly has 22 reviews.

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Review from Andy G (Son of Resident) published on 20 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the team at Holly Lodge too much.


They cared for my mother for over two years and were a wonder in how much they genuinely cared for her and for us as a family.


I have come to learn that the most important factor when selecting a home for your family is the staff working there.

This is where Hilly Lodge rise above others.


Thank you All.


Reply from Iftikhar Ali, Proprieter at Holly Lodge Residential Care Home for Elderly

I am grateful for your excellent review. This is much appreciated. Your review will encourage us to carry on working hard to further improve our service for the deserved residents.


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Review from R G (Nephew of Resident) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recommend Holly Lodge Residential Care Home without reservation. From the leadership throughout all staff there is a positive and caring attitude to the wellbeing of residents. For three years our aunt, who is in her 100th year, has received sympathetic personalised care in a safe and well-managed
home. At each visit, my siblings and I have come away with the feeling that our aunt is in good hands. We have been impressed with the kindness and thoughtfulness of those individual members of staff we have met and their willingness to take extra steps to meet our aunt's wishes and needs.

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Review from H W (Daughter of Resident) published on 5 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was at Holly Lodge for 3 years and the care he received was outstanding. Each and every member of staff, including those in the kitchen and the cleaner, genuinely cared. They looked after Dad as if he were their own and often went over and above to make him feel happy and at home. I always knew
he was safe and well cared for and I would be contacted immediately if any issues arose. I would have no hesitation in recommending them to everyone. A super home.

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Review from J K (Niece of Resident) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt spent almost two years at Holly Lodge after she was no longer able to manage on her own at home. She was already familiar with the home as her sister (my mother) had been a resident there a few years earlier. All the staff were marvellous. They are certainly professional and knowledgeable but,
more than that, they are very caring and see each resident as part of a family. We will always be grateful for the care, respect and love my aunt received.

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Review from A F (Son of Resident) published on 25 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Holly Lodge Residential Care Home for Elderly for almost 2 years, during which we could not have asked for better care than she received. The facility is excellent, the right size to be professional but personal, and the team are great.

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Review from Liz W (Daughter of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as I walked into Holly Lodge Residential Care Home for Elderly I knew that it would be the right care home for Mum. Small and very homely. Mum spent the last 3 years of her life there and I cannot recommend it highly enough. The staff without exception are caring and loving, the home is always
full of laughter and joy. I’ve never seen Mum smiling and laughing as much as in the last few years. Mum was living in Holly Lodge during Covid and I felt the restrictions quickly put in place kept every resident safe in what was a very difficult time especially for the staff. I feel that Holly Lodge is like one big family and to all the staff I’d like to say a massive thank you for looking after and loving my mum.

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Review from Linda S (Daughter of Resident) published on 12 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I unreservedly recommend Holly Lodge where Mum lived for over four years. The care she received was excellent, the staff are superb and the registered Manager and the Deputy manager are exceptional.
Mum had vascular dementia and her gradual deterioration was managed so well and she was well supported
whilst encouraged to do as much as she was able to throughout. There is much love in this home. Staff are without exception kind and thoughtful and the small scale of the home with excellent leadership means that personalised care, attention to detail and great communication are the norm.
The weekly cost is modest compared to newer designer type care homes but the quality of care in our experience was outstanding. Great care is not of course about bricks and mortar and fancy furnishings but about kind, caring dedicated staff. The almost total lack of staff turnover at Holly Lodge provides a strong family feel with stability, this is so unusual in care home settings.

Reply from Iftikhar Ali, Proprieter at Holly Lodge Residential Care Home for Elderly

WE are grateful for the fantastic review. Thank You.


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Review from Dawn H (Daughter of Resident) published on 3 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom was a resident in Holly Lodge Residential Care Home for 7 years, the care she received was 5 Star. All the girls became part of my family during this time and nothing was too much trouble. I would recommend Holly Lodge in a heartbeat, to anyone looking for a good home.

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Review from Jennifer G (Daughter of Resident) published on 30 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Words cannot express how grateful I am to this lovely home and the staff who cared for my mum. My one regret is that we could not benefit (because of the Coronavirus crisis) from the true home which had to apply such rigid restrictions to our visits. Nevertheless, we knew that Mum felt safe and cared
for - in fact for the most part she thought she was in a hotel! Well done everyone.

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Review from Susan H (Daughter of Resident) published on 25 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mom spent just over 2 years at Holly Lodge. It was an extremely difficult decision to place her in care but she had become too unsafe to remain at home. From her admission to her passing, the staff provided her with care and respect and offered reassurance to her family including ongoing feedback
and information. Mom was treated as part of a family and not just a resident. Our heartfelt thanks goes to all of the staff who cared for Mom and would not hesitate to recommend Holly Lodge.

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Review from John B (Son of Resident) published on 30 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided to my mother has been first class.
This is a well-led and very caring residential home that treat residents with kindness and respect. I would not hesitate to recommend Holly Lodge to anyone looking for residential care.

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Review from Alan J (Son of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who suffers from Vascular Dementia has been a resident at Holly Lodge for three years and during that time has regularly expressed her full contentment with being at the home and the care that she receives from all of the very friendly and attentive staff. I have always found the home’s environment
to be very clean, welcoming and homely and the staff to be dedicated, obliging, caring and attentive. Residents' needs are also well understood by staff and appropriately met in terms of both personal and medical care at all times. The health and safety of the residents have always always been paramount which has been particularly demonstrated during the COVID-19 pandemic, during which, full precautionary measures have been applied and has ensured that all of the residents and staff have avoided contracting the virus. From a personal perspective, I regard Holly Lodge as an ideal residential care home for my mother’s needs for this stage in her life.

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Review from Sharon (Daughter of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has been a resident at Holly Lodge for a number of years and her care has been excellent! The staff are caring and professional, it’s like an extended family. I trust them implicitly with the care of my mom and would never hesitate to recommend!

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Review from Trevor W (Son of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first realised my Mother needed care after a fall, I looked at several local care homes and this one just stood out head and shoulders above the others. The staff were friendly and knowledgeable right from my first visit and the place had a warm homely feeling. The rooms are spacious, clean and
tastefully furnished all with en suite facilities. If one day I am in need of care I have informed my family that this is the place I would like to be. Thanks to all the team for looking after Mom.

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Review from Jill S (Daughter of Resident) published on 11 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After spending some time looking at different care homes, our mother moved into Holly Lodge on the 9th March 2020, and almost immediately went into lockdown. The care she received during this difficult time was exceptional; the staff were wonderful and went out of their way to accommodate FaceTime calls
and window visits, which were obviously our only options. Unfortunately, shortly before Christmas, she had a fall, and we have now been told she needs nursing care and therefore, is unable to return. We will be forever grateful to the staff at Holly Lodge for all they did in the 9 months she spent there, and I would highly recommend Holly Lodge to anyone looking for a safe and high standard care home.

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Review from Graham H (Friend of Resident) published on 18 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My very close friend became very poorly and was unable to care for herself at home. She needed full-time care, so we looked at a few care homes that were recommended to us.
On the day of her visit, she stayed for her dinner, which allowed her to familiarise herself with staff and residents. She told
me that the management and staff were wonderful, and the residents provided her with positive reviews, the food was wonderful too.
She moved in shortly afterwards, and after many visits, I can confirm that the management and staff were excellent. They provided for her every need; in a professional and caring manner. I personally got to know most of the staff by name and built a good relationship with them. I can highly recommend Holly Lodge for its compassion and quality of care, in making my friends last few months so comfortable right up to her recent passing. They even attended the funeral, which endorses the quality of compassion from management and staff alike.
Thank you very much.

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Review from Jane D (Mother of Resident) published on 20 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a lovely building and good atmosphere, lovely lounges and bedrooms.
The senior staff are excellent, the general staff are very caring but are very busy and sometimes time prevents one on one quality time with residents. A relaxed happy atmosphere prevails.

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Review from John S (Respite Resident) published on 16 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Although somewhat nervous, my stay proved to be fine.
Staff were very attentive and I would certainly recommend the home to my friends.
Thank you, Holly Lodge.

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Review from Hilary S (Daughter of Resident) published on 24 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received outstanding care to the end of her life at Holly Lodge. All the staff, without exception, provided professional but loving care and were always aware of her current state of health. They kept us well-informed as a family. Medical supervision was administered whenever needed and
I never had cause to question their decisions.

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Review from Christine R (Daughter of Resident) published on 19 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom received the best care we hoped for. All of the staff went far beyond my expectations with their care and understanding that my mom needed. Nothing was too much trouble for them, and we were always made welcome no matter what time we visited.
Can not thank them enough. Words seem inadequate.
THANK YOU ALL.

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Current Review Score: 9.5 (9.528)

Overview of Review Score

The Review Score of 9.5 (9.528) out of 10 for Holly Lodge Residential Care Home for Elderly is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.928 for Holly Lodge Residential Care Home for Elderly is calculated as follows: ( (64 Excellents x 5) + (5 Goods x 4) ) ÷ 69 Ratings = 4.928

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Holly Lodge Residential Care Home for Elderly is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Holly Lodge Residential Care Home for Elderly

What types of Care is Holly Lodge Residential Care Home for Elderly registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Holly Lodge Residential Care Home for Elderly provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Holly Lodge Residential Care Home for Elderly have?

There are 23 Single Rooms.

What are the Facilities & Services at Holly Lodge Residential Care Home for Elderly?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Holly Lodge Residential Care Home for Elderly to the centre of Stourbridge?

0.6 mile(s) as the crow flies, distance by road may be significantly further.