Lapal House Residential Home

Lapal Lane South, Halesowen B62 0ES
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8.9 7 Reviews
  • Lapal House Residential Home, Halesowen
Lapal House is located just off the M5 in Halesowen, the home benefits from close links to Birmingham and the West Midlands, whilst also having the luxury of being set in a tranquil oasis created by five acres of beautifully cared for gardens.

Lapal's wide-ranging facilities also provide short-term residency for people requiring respite or holiday care for two weeks or more.

At Lapal House, they focus on creating an environment that feels like a home from home.

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Care Provided by Lapal House Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Clare Liggins (Operations Director)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (4)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Lapal House Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,500
  • (these prices are only a guideline, please contact Lapal House Residential Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home have no set visiting times, but would ask visitors to avoid meal times
    Breakfast served until approximately 10 a.m.
    Lunch 12 pm. - 1 p.m.
    High Tea 4.30 - 5.50 p.m.
    At present visiting is only allowed by appointment, and following all Government guidelines. LFT tests and masks required.


  • Parking

  • Parking available at the main house or bottom lower car park


Lapal House Residential Home Reviews (7)

8.9

Lapal House Residential Home has a Review Score of 8.9 (8.924) out of 10, based on 5 reviews in the last 2 years. Over all time Lapal House Residential Home has 7 reviews.

Overall Experience

  • 6
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Review from L G (Daughter of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is always treated with great care, kindness and respect and she loves living there.

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Review from K S (Niece of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Family atmosphere, very caring, treat residents as individuals, nothing too much trouble if they want or need specific care food or help. Good entertainment for those who enjoy taking part, the rooms are beautiful and the staff are wonderful!

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Review from C F (Daughter-in-law of Resident) published on 30 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My parents-in-law have been well looked after in Lapal House for the last four years and counting. They have a spacious room with patio doors to the outside. The staff are friendly and very helpful. They always provide tea and biscuits when we visit. We can phone and email if we have any concerns.

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Review from John F (Son of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home was selected from a range of other options four years ago! At the time, this was judged by the carers who looked after my parents as the best in the area. My view after four years of visiting my parents is that this care home provides excellent service and care to my two parents (of 95)
and always gives exceptional support to myself and my brother and sister, who visit fairly regularly. Overall, an excellent place of care.

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Review from Carlie T (Granddaughter of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Lapal House Residential Home are all very kind and helpful towards the residents. Nothing is too much trouble and my nan is very happy there. I can sleep at night knowing she is safe and looked after and I visit when I want to. All the staff are very friendly towards myself and my family
too. I know that if there are ever any issues with my nan they will call me straight away.

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Review from Alison A (Daughter of Resident) published on 2 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Lapal House Residential Home since August 2021. At 89 years old he had previously lived by himself but was at the stage where he wanted to be nearer to family. Lapal House encouraged his independence and quirky ways and enabled him to remain fairly self-sufficient with three home-cooked
meals a day! He actually put on weight and they would cook/provide him with home-cooked meals and nutritional drinks if he didn't feel like eating. They called an ambulance when needed as well as the GP when concerned. I am a senior nurse with have high standards and they couldn't have done more to look after my dad.

Reply from Michelle Upperdine, Manager at Lapal House Residential Home

Thank you for your comments. It was a pleasure to look after your dad even with his quirky ways.


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Review from P S (Daughter of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lapal House provides consistent compassionate care to my dad; who will soon be 100. All the staff know his needs, are very friendly, and nothing is too much trouble. The food provided is of a high standard and meal times are Dad's favourite time of the day! His personal care is of a high standard. I
made the right choice for him to live there for his final years.

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Current Review Score: 8.9 (8.924)

Overview of Review Score

The Review Score of 8.9 (8.924) out of 10 for Lapal House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.814 for Lapal House Residential Home is calculated as follows: ( (49 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.814

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.11 Points relating to the number of positive Reviews for Lapal House Residential Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 5 Positive Reviews ÷ 8.2 = 0.61

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

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Clare Liggins

Job Title: Operations Director

Joined: 1984

Lapal House opened in 1984 and is a family-run business, run by Mrs Billingham and her three daughters - Clare one of the daughters and is the Operations Director.


Frequently Asked Questions about Lapal House Residential Home

What types of Care is Lapal House Residential Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lapal House Residential Home provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Lapal House Residential Home have?

There are 33 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Lapal House Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lapal House Residential Home to the centre of Halesowen?

1.2 mile(s) as the crow flies, distance by road may be significantly further.