Micron House

41 Halesowen Road, Netherton, Dudley DY2 9QD
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8.1 15 Reviews
  • Micron House, Dudley
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Care Provided by Micron House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 10 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • Active care services ltd
  • Person in charge
  • Stephanie Barnfield (Manager)
  • Admission Criteria
    • Ages 45+
  • Room Information
    • Single Rooms (10)

Funding & Fees Guide for Micron House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Micron House Reviews (15)

8.1

Micron House has a Review Score of 8.1 (8.083) out of 10, based on 1 reviews in the last 2 years. Over all time Micron House has 15 reviews.

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Review from D C (Son of Resident) published on 23 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a small home (maximum 10 residents) with the personal touch, which helped to settle mum, recently redecorated, new furniture and beds, lovely home-cooked food and lovely friendly staff taking care of mum.

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Review from Dawn P (Daughter of Resident) published on 1 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My moms been a resident at Micron House since August 2021. I have no complaints about her care and welfare. She is happy and settled, looked after by caring staff in a warm, friendly environment with just nine other residents, enjoying home-cooked food. Mom's visitors are always made to feel welcome
and have built up a good rapport with the staff, and are always kept informed. I am so pleased that Micron House was recommended to me.

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Review from Kim N (Daughter-in-law of Resident) published on 1 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has been a resident in Micron House since June 2021. She has had wonderful care the staff are lovely and have always made me and my sister very welcome at the home if we have had any worries about mom they have gone above and beyond to help us. I recommend Micron House Mom enjoys her meals and
seems very happy there.

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Review from Arron P (Grandson of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant little care home, very homely for the residents, great staff, and lovely homemade food for the residents.
Always a warm welcome from both residents and staff.
You can tell the residents are treated with love and respect, and staff go way beyond to accommodate.
Just a superb little care
home.

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Review from Paula C (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom is a resident in Micron House and she has come on so well being looked after there, it’s a small residential home, we like it because it’s more of a one-to-one which is what my mom needs. Mom suffers from vascular dementia she doesn’t like noise and it’s peaceful for her in there, staff are very
good too, making us welcome when we visit. Nothing is too much trouble for them. The home is newly decorated and always kept tidy at all times. They serve up home-cooked food, meals are five-star, Mom enjoys all her meals.

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Review from Bernadette D (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has been in the home Micron House for 8 months, the manager and all of the ladies who work there are amazing, they look after all of the residents their as if they would be looking after their own relatives!
The home is friendly, small and the people there as all a lovely bunch of people
The
manager and others go out if their way to help and care for them , making sure at Christmas, Halloween, pancake , and other special times of the year the residents are enjoying things ! Thank you to you all as you all continue to care for mom and the others xx

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Review from Amanda S (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom is currently in this care home. All of the staff have made our mom very welcome and comfortable. The manager and the wonderful staff go above and beyond to take care of the residents with dignity and compassion. The manager is always available and keeps us informed even on her day off. They are
an amazing team and genuinely care about the people they take care of.

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Review from Pete G (Nephew of Resident) published on 4 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At this sad time, I wanted to write on behalf of the family to thank Micron House for the love and care they gave him across the 4 years he spent with you. We know he found plenty of opportunities to have some banter and a laugh and whilst we know there were times when he gave you a few challenges,
this never changed the desire to do the best thing for him. Knowing he had such care this year when we were unable to spend time with him ourselves, has made the strange situation created by the pandemic and him passing easier to deal with. We will remain very grateful for all that the management and staff at Micron have done.

Reply from Gail Butcher, Registered Care Manager at Micron House

Pete
Thank you for your kind words.
It was an absolute pleasure caring for your uncle and supporting the family. None of you will be forgotten, we wish you all well and keep safe.
Kind thanks
Gail and all the staff team at Micron


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Review from Jayne F (Daughter of Resident) published on 5 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom who had Alzheimer's dementia amongst other medical problems was a resident at Micron House from June 2019 until she passed away in May 2020.
I honestly cannot fault the care she received in all of her time at Micron.
The management and staff are the most caring and professional people I could
have possibly hoped for.
My mom was treated with nothing but dignity, respect and compassion and all of her medical problems were treated with appropriate care to meet her needs.
We were both made to feel like we were taken into a 'Micron family' where I was made to feel that I too could trust and appreciate the outstanding level of care my mom received.
The house is so homely and the food is all home-cooked.
I really can't thank Micron House enough for the exceptional care, love and support that they gave to my mom.

Reply from Gail Butcher, Care Manager at Micron House

Thank you for your kind review. We do aim to personalise everyone’s care needs and make a homely environment. We are very sad to lose your Mom and I know we will miss you both. I am pleased you are happy with the care and the wonderful staff team we have.


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Review from Elaine R (Daughter of Resident) published on 21 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Me, my family, my neighbours and all my friends clapped for Micron House on Thursday. My mom passed away this week, and the care she received in the past two years has been fantastic. It was the best decision we ever made; she was treated with dignity and respect right to the end of her life. I could
tell by the way she responded to the staff when I was there how good they were to her and she wasn't the easiest of residents to take care of. The food was always excellent, proper home-cooked food and mom enjoyed every mouthful.
Thank you doesn't seem enough to say; they are all the most wonderful thoughtful staff you could find.

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Review from S M (Daughter of Resident) published on 25 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad passed away at Micron House on the 10th of March. He had been a resident since 7th November. I have to say the care he received from the staff has been exemplary. He was treated with dignity and respect at all times. He was in the best place until the end and as a family, we cannot thank the
staff at Micron House enough for the care they gave not only to my Dad but to us as a family in what has been a distressing time. We will never forget their kindness and for treating my Dad as if he was their own.

Reply from Gail Butcher, Director/Registered Care Manager at Micron House

It pleases us to do a good job for the best outcomes, at this sad time, we will never forget your Dad and his sense of humour.


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Review from Joanne C (Daughter of Resident) published on 25 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has recently passed away, he was a resident at Micron House. The care there has been above and beyond, my dad only had 4 months there but, we as a family are happy he was cared for there. We cannot fault their patience and kindness, he was well looked after by all the staff and during his last
few weeks, the carers were outstanding towards my dad and to us. I only wish he could have been there longer.

Reply from Gail Butcher, Director/Registered Care Manager at Micron House

Thank you for allowing us the privilege of caring for you all as a family, your Grandad was a lovely man, and it was a pleasure to have him here with his wonderful sense of humour.


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Review from Joanna B (Daughter of Resident) published on 24 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Micron House until she passed away.
Micron House staff gave her the care and attention of a family, as well as professional carers.
I live abroad and visited my mother as often as possible and the staff at Micron House made an effort to FaceTime me with mum on a regular
basis, which was like seeing her and made being so far away bearable.
The catering was amazing and an added comfort knowing that food was made on the premises.
At the time of mum's death, the care and attention we received was a terrific support.

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Review from Nick L (Son of Resident) published on 5 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Albeit my mother spent a short amount of time in Micron House, the time she did have she settled in nicely, which was due to the loving caring manner of all of the staff working at the home.
The home itself is small and comfortable with a feeling of being home from home about it. Mom suffered with
Vascular Dementia and on many occasions would be unsettled and disturbed spending many nights awake roaming around. She was always looked after through these times without issue or complaint.
The manager is a true carer of people and understands the needs of family members as well as the person being cared for, an absolute credit to the carer business.
Highly recommended home for your loved ones to be comfortable and cared for exceptionally well with a feeling of being loved by everyone, not just family members.

Reply from Gail, Care Manager at Micron House

Thank you for your kind review - it has been an honour to help a wonderful family, and care for a truly lovely lady.


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Review from Sue C (Daughter-in-law of Resident) published on 26 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law went into Micron House the end of October 2016 after fracturing her hip. The care she received was excellent, she was always treated with respect and dignity and was fed wholesome nourishing meals which she thoroughly enjoyed. Sincere thanks to the manager and her dedicated staff. Sadly
my mother in law passed away peacefully in March but myself and my husband will be eternally grateful for the care and kindness she received during her comparatively short time at Micron House. Having to find a care home for a loved one is a very difficult time, but Micron House is the nearest you will find to a home from home feel. I cannot praise this care home enough and again I would like to thank the manager and her staff for making the last months of my mother in laws life happy, comfortable and well cared for. Thank you all.

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Current Review Score: 8.1 (8.083)

Overview of Review Score

The Review Score of 8.1 (8.083) out of 10 for Micron House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.583 for Micron House is calculated as follows: ( (8 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.5 Points relating to the number of positive Reviews for Micron House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 10 registered maximum number of service users is 2. 1 Positive Reviews ÷ 2 = 0.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Micron House

What types of Care is Micron House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Micron House provide?

Own GP if required is an additional type of care provided.

How many Rooms does Micron House have?

There are 10 Single Rooms.

What are the Facilities & Services at Micron House?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Micron House to the centre of Dudley?

1.3 mile(s) as the crow flies, distance by road may be significantly further.