New Bradley Hall

Compton Drive, Off Steam Road, Kingswinford DY6 9NS
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9.6 25 Reviews
  • New Bradley Hall, Kingswinford
Part of Black Country Care, New Bradley Hall is a residential facility with extensive care expertise where residents' physical and mental health are the priority for the professional and friendly staff team. The home provides 24-hour care and support and respite care is also available.

Located in delightful and extensive grounds in Kingswinford, the home consists of thirty-one en-suite rooms which offer comfortable living for residents.

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Care Provided by New Bradley Hall

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Black Country Housing Group Ltd
  • Person in charge
  • Lynn Campini (Manager)
  • Admission Criteria
    • Open referral
    • Ages 60+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for New Bradley Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,094 – £1,287
    • Self-Funded Residential Dementia Care £1,094 – £1,287

  • We have 2 prices as shown above and this will be based on assessment.
    All fees include all care needs, food, rent, the only extra's are hairdressing & chiropody
  • (these prices are only a guideline, please contact New Bradley Hall to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting at any time, however they do have protected mealtimes


  • Parking

  • 2 main car parks with disabled parking available


New Bradley Hall Reviews (25)

Total of 25, showing 1-20
9.6

New Bradley Hall has a Review Score of 9.6 (9.563) out of 10, based on 9 reviews in the last 2 years. Over all time New Bradley Hall has 25 reviews.

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Review from Sheridan C (Wife of Resident) published on 13 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband become a resident in February 2024. He has received the best care ever, by a dedicated, professional team of carers. One of the hardest things I have ever done in my life was to leave him in Bradley Hall but, from day one he has been comfortable and extremely well cared for. The staff have
kept me informed of any change in his behaviour or medication. The home is always spotlessly clean and his own room is comfortable and welcoming. He is always clean and his clothes carefully chosen to look smart.

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Review from Helen J (Daughter of Resident) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mom was admitted to New Bradley Hall in January after being on the waiting list for a while. Placing a loved one in care is one of the toughest decisions anyone can make. The Management and team at New Bradley Hall were extremely supportive and nothing was too much trouble.
The staff are always
polite, friendly, caring and totally committed to the residents. Mom is settling into the home and each day gets a little easier for us as a family knowing she is looked after, safe and cared for by a wonderful team.

Reply from PAIGE BAKER, Administration at New Bradley Hall

Thank you for your feedback. Mom does appear to be happy in New Bradley and we love having her here. Your feedback is lovely, I will make sure this is passed to all our staff. Thanks again.


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Review from K J (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom moved in August 2024.
I find the home spotlessly clean, staff are very efficient and they are very kind. She's unsteady on her feet and all care is taken to prevent her falling and if she does, she's picked up, checked over and if necessary an ambulance is called. I rest better because I know
she is well looked after. They have plenty of activities and at Christmas, she was taken out to lunch a couple of times.
People are treated with dignity and respect. I feel we were lucky to get her a place here.

Reply from Lynn Campini, Registered Manager at New Bradley Hall

Thank you for your lovely words. Mom seems to be enjoying the activities, she is always keen to take part. She has made friends with several other residents and seems very happy in her new home. Thanks again. Kind regards.


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Review from Karen S (Daughter of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely Mum has been a much loved resident at New Bradley Hall from the moment she arrived in December last year. As a family we could not be happier at the care and attention she receives. ALL staff are incredible. Attentive. The place is spotless, staff are happy which helps the atmosphere. I experience
genuine care towards us, her family too. Nothing is too much trouble. It was such a hard time deciding this was needed but we should not have worried. Rooms are clean are airy. Atmosphere upbeat. We are 100% happy and more importantly, so is Mum.

Reply from Lynn Campini, Registered Manager at New Bradley Hall

Dear Karen, thank you so much for your lovely comments. I know how difficult this move was for you and I'm so glad we have made it a little easier. Kind regards.


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Review from W V (Husband of Resident) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has now been in the home for 5.5 years during which time she has gradually deteriorated with Alzheimer's. She is treated with the utmost dignity by all the carers whom she loves although not able to communicate with verbally. She is kept spotlessly clean and also fed her liquidised meals by
them. I am well looked after when I visit and am kept informed if she has any slight change in health or medication. I can well recommend this home to anyone who is trying to find a home for loved ones.

Reply from Lynn Campini, Registered Manager at New Bradley Hall

Thank you for your kind comments. We have seen many changes with your lovely wife and it is always good to know we are able to meet both her needs and your expectations. Thank you so much


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Review from Eileen B (Friend of Resident) published on 27 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely friend has been a resident for almost two years. She is so very happy and is enjoying a great quality of life.
New Bradley Hall is a wonderful care home which I can’t praise highly enough. The Manager and every member of staff are so professional and treat everyone with kindness and dignity.
Thank
you so much for the care and support given to my friend, it’s comforting to know she’s in such good hands.

Reply from Lynn Campini, Registered Manager at New Bradley Hall

Thank you so much for your lovely words. We really appreciate your feedback. Kindest regards.


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Review from T S (Son of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, consistent staff that genuinely care. Clean and modern facility. Doesn’t have the feel of your traditional care home, more hotel than care home.

Reply from Lynn Campini, Registered Manager at New Bradley Hall

Thank you for your very positive comments. We are very proud of New Bradley Hall. Kindest regards.


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Review from Louise G (Daughter-in-law of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting quite a few nursing homes/care homes and calling them to see how I was treated, I opted for New Bradley Hall. It is fabulous in so many ways. Firstly, the building itself is new, clean, homely and huge. The residents have plenty of space and the rooms and furniture are immaculate. The
staff are so welcoming as soon as you enter and go the extra mile to make your relative feel cared for, secure and happy. I cannot thank them all enough for all that they do for Mom.

Reply from Lynn Campini, Registered Manager at New Bradley Hall

Thank you so much Louise. We really appreciate your feedback. Kindest regards.


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Review from Tina T (Daughter of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely dad moved into New Bradley Hall in November 2023 to start his next chapter. He has settled really well, and he is so happy and contented and very well looked after. He always looks smart (just as Mom did), and we as a family can now relax and enjoy quality time with Dad. All the staff at New
Bradley Hall made the whole transition so smooth and welcomed him into his new home with empathy, smiles and laughter - we wouldn't want Dad to be anywhere else.

Reply from Lynn Campini, Registered Manager at New Bradley Hall

Thank you for your lovely review. Dad always has a smile on his face and really seems to enjoy being with us at New Bradley Hall.


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Review from William V (Husband of Resident) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident now for four years and has to have everything done for her including feeding as she suffers from Alzheimer's.
In December my Wife had her 81st Birthday and her room was decorated by the carers who put it together to buy her a present. Also, the following day was our Diamond
Wedding Anniversary (60 years) for which we were made very welcome. The Home makes my wife very comfortable and always takes care to choose matching clothes for her and helps by applying a little make-up when possible. There is entertainment available on a fairly regular basis whether this is by their own staff or suitable entertainers from outside.
I am kept informed about any little changes in her health or condition and she has regular access to doctors. All the staff are very friendly and you get a family atmosphere from it.

Reply from Lynn Campini, Registered Manager at New Bradley Hall

Many thanks for your kind words. It is our pleasure to care for and support such a lovely lady. Kindest regards.


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Review from Jan S (Daughter of Resident) published on 13 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been living in New Bradley Hall for 9 months and I am so pleased with the care he receives. He suffers from dementia and the staff are really professional and understanding of his condition. The staff are kind and friendly and I feel involved appropriately in decisions relating to dads
care. The facilities are excellent, clean and modern.

Reply from Lynn Campini, Registered Manager at New Bradley Hall

Thank you so much for your lovely words Jan. We really appreciate any feedback.


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Review from Jayne T (Daughter of Resident) published on 18 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff at the home are excellent, the care outstanding, and the receptionist is always very helpful. The home is outstanding. My mom is very happy, nothing is too much trouble. My mom and her needs are always met, and the staff are very professional and caring.

Reply from Lynn Campini, Registered Manager at New Bradley Hall

Dear Jayne, many thanks for your feedback. I will ensure all staff are given your thanks and lovely comments. Kindest regards.


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Review from Beverley M (Daughter of Resident) published on 1 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is in his 4th year here and I can't praise it highly enough. The staff from cleaners upwards are great and the reception staff are all pleasant and helpful. The lead staff on the 2nd floor keep me informed of Dad's health at all times. The entertainment staff are great too. During lockdown they
all coped really well.

Reply from Lynn Campini, Registered Manager at New Bradley Hall

Thank you Bev for your kind words. It is a pleasure to support Dad at New Bradley Hall.


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Review from Karen J (Daughter of Resident) published on 21 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are no words to say how relieved I am that my dad is now in this care home. All the staff from management right down to cleaning staff are excellent. The care he receives has been second to none, nothing is too much trouble. Dad is always clean, well presented and treated with dignity. Everyone
does their best to interact with dad and encourage him to join in the activities they have on but if he doesn’t want to one day they are just as happy to sit and have a little chat with him. They have lovely gardens and gardening was a big passion of dads. The carers find time to take him out, have a walk around, sit on one of the benches or have even let him do some seed potting. I go most days to visit and never made to feel like I am in the way. I won’t name names in case I miss anyone out but all the staff members on the ground floor I can’t thank you enough for your kindness to dad and the support you have given me. I would recommend New Bradley Hall 100%

Reply from Lynn Campini, Registered Manager at New Bradley Hall

Thank you Karen. Dad has settled so well and is already proving a great character who brightens up our day. Your feedback is always welcome good or bad. Thanks again Karen.


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Review from Gloria J (Daughter of Resident) published on 10 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

New Bradley Hall is a lovely Care Home. My Mum has been there for two years and has always been treated with compassion and dignity and recieved over and above the care she needed. Senior Carers have always rung me to keep me informed on any medical matters. When visiting was difficult due to covid
it was a relief to know that Mum had 24 hour friendly support and delicious food.
The staff have also been so kind to me and my family. They all took great delight in helping to celebrate Mum's recent, rather large, birthday.

Reply from Lynn Campini, Registered Manager at New Bradley Hall

Thank you Gloria for your lovely comments. I will ensure all staff are given your feedback and thanks.


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Review from T B (Son of Resident) published on 5 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at New Bradley Hall for a number of years, I have had no concerns over the care that has been provided. The care home staff have all been very helpful and friendly and have always been available to assist if required. The rooms are very good and are well maintained. I would
highly recommend New Bradley Hall to anyone considering using this service.

Reply from Lynn Campini, Registered Manager at New Bradley Hall

Your comments are very much appreciated. We are so pleased you feel happy with the care and support we provide to mom.


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Review from Mark D (Nephew of Resident) published on 5 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home offering superb care in quality accommodation.
My aunt remains happy and smiling despite advanced dementia.
The carers are simply first class and always friendly towards the visitors.

Reply from Lynn Campini, Registered Manager at New Bradley Hall

Thank you Mark for your great feedback. She is and has always been a joy to support and care for.


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Review from Alison B (Daughter of Resident) published on 5 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care which Mum has received over the past 2 years has been first-class. The home always appears spotless and fresh. Communication with care staff and management is excellent. Mum was admitted during the pandemic and so external activities were restricted. These activities are beginning to open up
and hopefully Mum will be able to get out more between family visits.

Reply from Lynn Campini, Registered Manager at New Bradley Hall

Hi Alison. Your kind comments are very appreciated and will be passed to all staff. We have lots of new activities in the pipeline and any suggestions are greatly received.


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Review from Samantha M (Niece of Resident) published on 4 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is so caring and helpful, my aunt wouldn't still be with us if it wasn't for the marvelous care she gets at New Bradley Hall.
The place is spotless and they have so much patience with the residents that there is always something going on.

Reply from Lynn Campini, Registered Manager at New Bradley Hall

Hello Samantha. Thank you so much for your lovely comments, they really are appreciated. We believe New Bradley Hall is a lovely home with lovely caring staff so it is always reassuring when we receive positive comments.


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Review from Beverley B (Daughter-in-law of Resident) published on 4 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-law has been a resident for three months now, and has settled in very well. She loves all the activities they do.
We are very grateful for all the care she is receiving and are amazed by how well she is doing.

Reply from Lynn Campini, Registered Manager at New Bradley Hall

Hi Beverley
We are so glad mother-in-law has settled, we feel she has and has made a few friends too. We will continue to do the very best we can.
Thank you, your comments are really appreciated.


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Current Review Score: 9.6 (9.563)

Overview of Review Score

The Review Score of 9.6 (9.563) out of 10 for New Bradley Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.981 for New Bradley Hall is calculated as follows: ( (106 Excellents x 5) + (2 Goods x 4) ) ÷ 108 Ratings = 4.981

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.582 Points relating to the number of positive Reviews for New Bradley Hall is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 9 Positive Reviews ÷ 13.2 = 0.682

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about New Bradley Hall

What types of Care is New Bradley Hall registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does New Bradley Hall provide?

Palliative Care & End of Life Care are other types of care provided.

How many Rooms does New Bradley Hall have?

There are 66 Single Rooms.

What are the Facilities & Services at New Bradley Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is New Bradley Hall to the centre of Kingswinford?

0.3 mile(s) as the crow flies, distance by road may be significantly further.